Hyatt.com/GP.com---Website Issues

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Apr 8, 2012 | 11:14 pm

#496

LIH Prem

Join Date: Nov 2000

Location: Upcountry Maui, HI

Posts: 13,712

I'm getting pop-unders for roomkey.com, though I have pop-ups disabled in chrome. I noticed it tonight when I click on a property name, or on the check availability button when I was searching for availability at HR Waikiki.

edit/update: after restarting chrome I'm not getting them now. May have been chrome's pop-up blocker not working?

-David

Last edited by LIH Prem; Apr 8, 2012 at 11:39 pm

Apr 9, 2012 | 3:58 am

#497

sciguy0504

Join Date: Dec 2007

Location: Chicago

Posts: 256

Quote:

Originally Posted by LIH Prem

I have also been getting pop-ups from Room Key after clicking on any link on Hyatt's website. I'm using Chrome, as well. It was so annoying that I quit searching for rates.

Apr 9, 2012 | 4:03 am

#498

LIH Prem

Join Date: Nov 2000

Location: Upcountry Maui, HI

Posts: 13,712

Quote:

Originally Posted by sciguy0504

I have also been getting pop-ups from Room Key after clicking on any link on Hyatt's website. I'm using Chrome, as well. It was so annoying that I quit searching for rates.

Under tools/settings/under the hood/content settings, make sure pop-ups are disabled.

I also have the ....... extension installed, but I think the pop-up blocker is doing its job in this case

I guess you can try to restart the browser if you haven't restarted in a while. Some updates require a restart.

-David

Apr 9, 2012 | 11:28 am

#499

jasonvr

Join Date: Feb 2005

Location: So Cal

Programs: UA 1K/0.828MM, WN ALP, Hyatt Diamond, MR Gold, Hertz PC, National Exec, Avis PC,AA Gold

Posts: 5,666

Quote:

Originally Posted by LIH Prem

Quote:

Originally Posted by sciguy0504

I have also been getting pop-ups from Room Key after clicking on any link on Hyatt's website. I'm using Chrome, as well. It was so annoying that I quit searching for rates.

Quote:

Originally Posted by LIH Prem

I get them on chrome as well. Pop up blocker is definitely on and Hyatt is not listed as an exception. Really weird and annoying

Apr 13, 2012 | 12:59 pm

#500

pssteve

Join Date: Jun 2010

Location: PSP

Programs: AA Executive Platinum, United

Posts: 1,081

I tried to sign up for Gold Passport and after trying to confirm my address (the last step) 7 times I gave up.

Guess I'll hang onto SPG.

Apr 13, 2012 | 2:12 pm

#501

mediator

Join Date: Jan 2011

Location: New England

Programs: UA 1P, Hyatt Diamond, HH Diamond, Marriott Gold

Posts: 1,557

Now the website seems to be down.

Apr 13, 2012 | 5:46 pm

#502

Maui4me1

Join Date: Jun 2008

Programs: Hyatt LIFETIME Globalist

Posts: 666

Still unable to book. GRRRR

Apr 17, 2012 | 11:19 am

#503

Gold Passport Concierge

Original Poster

No longer used by Hyatt; use World of Hyatt Concierge

Join Date: Jul 1999

Posts: 1,628

Quote:

Originally Posted by pssteve

I tried to sign up for Gold Passport and after trying to confirm my address (the last step) 7 times I gave up.

Guess I'll hang onto SPG.

Hi pssteve,

We experienced some brief connectivity issues on Friday afternoon, and apologize for any inconvenience. If you are interested in joining Gold Passport, please try again at your convenience and you should be able to successfully complete your registration. If you do experience any issues now or in the future, please send the details to [email protected] for assistance. Please try to include all relevant details to help us troubleshoot your situation. Thank you again for your patience.

Apr 23, 2012 | 1:46 pm

#504

RTW1

Join Date: Jul 2010

Location: Between AMS and BRU

Posts: 8,854

And down once again.....

Apr 23, 2012 | 2:02 pm

#505

syndney

Join Date: Nov 2002

Location: Missouri, USA

Programs: Marriott Platinum Elite, AA Platinum, Delta Gold

Posts: 100

Quote:

Originally Posted by RTW1

And down once again.....

Same here...Trying to access site for last hour , no luck!

Apr 23, 2012 | 2:15 pm

#506

Maui4me1

Join Date: Jun 2008

Programs: Hyatt LIFETIME Globalist

Posts: 666

Still down. GRRRRR

Apr 26, 2012 | 2:22 pm

#507

crystak

Join Date: Feb 2009

Location: United Kingdom

Programs: Hyatt Diamond, HH Diamond, SPG Gold, Marriott Gold, Amex Platinum

Posts: 1,223

Down for maintenance again! WOOP!

9PM GMT
4PM EST

Probably one of the busiest times for hotel bookings. Only Hyatt's tech team would think this is the best time to take the website down!

Apr 30, 2012 | 3:23 am

#508

holtju2

FlyerTalk Evangelist

Join Date: Nov 2002

Location: All over

Programs: Most

Posts: 10,839

Hyatt.bomb at its best again:

Quote:

Gateway Timeout

The proxy server did not receive a timely response from the upstream server.

Reference #1.d29c9bd5.1335777578.eea9742

May 2, 2012 | 8:29 am

#509

mccullo3

Join Date: Jun 2004

Location: Washington, D.C.

Posts: 282

Hyatt's website is seeming to have too many issues lately.

Seeing it down this morning:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

-------

Really you guys need to looks at your ServerOps team and/or your IT personnel. Unacceptable to have it offline in the middle of the day.

May 2, 2012 | 9:23 am

#510

Gold Passport Concierge

Original Poster

No longer used by Hyatt; use World of Hyatt Concierge

Join Date: Jul 1999

Posts: 1,628

Good Morning Flyertalkers,

Our ops team is aware of the issue with hyatt.com and are working to restore service. We apologize for the inconvenience.

Sincerely,

Gold Passport Concierge