Hyatt.com/GP.com---Website Issues
May 22, 2012 | 10:30 am
#541
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,651
Same error for me.. Trying to give Hyatt some money right now, but it's tough when the website is always down 
May 22, 2012 | 10:58 am
#542
Join Date: Jan 2006
Location: FAT
Programs: AA mm, Hilton Dime, Hyatt Xpl.& PC Plat, Miracle Fruit-su club
Posts: 1,694
At least they've put up a landing page now that tells us the site is down.
May 22, 2012 | 11:25 am
#543
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 11,212
Oh well
For the next upcoming stay I booked the Hilton Chicago instead
163 per night is a great deal with suite upgrades and breakfast
I doubt Hyatt would have anything similar accept at the airport
and there are no promotions
For the next upcoming stay I booked the Hilton Chicago instead
163 per night is a great deal with suite upgrades and breakfast
I doubt Hyatt would have anything similar accept at the airport
and there are no promotions
May 22, 2012 | 1:41 pm
#544
Join Date: Apr 2006
Location: IAD
Programs: UA GS, Avis CHM, Marriott & SPG & PC Plat., Hyatt & Hilton Diamond
Posts: 4,548
Same here. Want to book a room in downtown Seattle for tonight and I hope the website will be up soon. If not, I'll go for the Hilton. How can the website be down for over three (3!!!) hours?
May 22, 2012 | 2:11 pm
#545
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 11,212
In my case I like the transparency when comparing the Hyatt site, call center
and third party sites.
The third party sites were a number of times this year considerably cheaper than Hyatt.com
I especially use 3rd party sites when booking Hyatt or other hotel company if there are no promotions present.
May 22, 2012 | 3:21 pm
#546
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,651
HTTP Status 404 - /hyatt/index.jsp
type Status report
message /hyatt/index.jsp
description The requested resource (/hyatt/index.jsp) is not available.
JBossWeb/2.0.0.GA_CP
type Status report
message /hyatt/index.jsp
description The requested resource (/hyatt/index.jsp) is not available.
JBossWeb/2.0.0.GA_CP
I would call the Diamond line, but I'm in the UK, and 800 calls from my iPhone are $$$.. Would be nice if the website worked so I could get my simple tasks done..
May 24, 2012 | 11:52 am
#547
Original Poster
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
Hyatt.com
Dear Flyertalkers,
Hyatt.com was down for just over 5 hours on Tuesday, due to heavier than expected traffic that resulted from the Hyatt Gold Passport E-Summary distribution. We apologize for any inconvenience. Weve upgraded our systems so this should not happen again in the future.
Hyatt.com was down for just over 5 hours on Tuesday, due to heavier than expected traffic that resulted from the Hyatt Gold Passport E-Summary distribution. We apologize for any inconvenience. Weve upgraded our systems so this should not happen again in the future.
May 24, 2012 | 2:13 pm
#548
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,407
sending emails to all your members crashes the system for 5 hours??? What happened last month? 
Seriously, you guys need to find a better IT provider.
Seriously, you guys need to find a better IT provider.
Jun 10, 2012 | 9:28 am
#549
Join Date: Jul 2007
Programs: UA 1K MM, Alaska MVP Gold 75K, AA PLT
Posts: 1,082
Site is currently down again.
Jun 10, 2012 | 9:37 am
#550
Join Date: Dec 2009
Location: PEK, SFO, NYC
Programs: AA EXP, Hyatt Diamond, SPG Plat, Fairmont PC Plat
Posts: 277
Hyatt is giving me huge headaches today. I was in the process of a successful BRG claim, when they claimed that because the site was down (even though they confirmed the higher Hyatt.com price at the beginning of the call), they can't do a BRG.
It really makes you wonder what kind of poor legacy IT infrastructure their site is built on...you never see Starwood or Fairmont or Hilton go down nearly this often.
It really makes you wonder what kind of poor legacy IT infrastructure their site is built on...you never see Starwood or Fairmont or Hilton go down nearly this often.
Jun 11, 2012 | 11:59 am
#551
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,883
Jun 12, 2012 | 9:25 am
#552
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,883
Jun 13, 2012 | 11:22 am
#553
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,459
...and it's down again today -- Noon Central time on a Wednesday.
What is that, four days in a row?
Hyatt.com, GoldPassport.com, HyattPlace.com, HyattHouse.com, Andaz.com and HyattVacationClub.com are currently down for maintenance.
We apologize for the inconvenience. To make a reservation, please contact us using the link below.
Contact Us
What is that, four days in a row?
Hyatt.com, GoldPassport.com, HyattPlace.com, HyattHouse.com, Andaz.com and HyattVacationClub.com are currently down for maintenance.
We apologize for the inconvenience. To make a reservation, please contact us using the link below.
Contact Us
Jun 13, 2012 | 11:28 am
#554
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,854
Was just getting some rate info 
Jun 14, 2012 | 2:38 pm
#555
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,854
And down again.