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Hyatt.com/GP.com---Website Issues

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Old Apr 12, 2011 | 8:05 pm
  #331  
 
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Thumbs down

An error occurred while processing your request.

Reference #97.bac402cc.1302660198.521938b
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Old Apr 13, 2011 | 11:00 am
  #332  
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Trying to make a reservation..


"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center. "

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
sigh
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Old Apr 13, 2011 | 12:11 pm
  #333  
Used to be " vincentppetty "
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Looks like it's down again...

Well, it's just after 2p on the East Coast, and the Hyatt site is again giving the all-too-familiar error screen...
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Old Apr 13, 2011 | 12:12 pm
  #334  
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Originally Posted by vincentppetty
Well, it's just after 2p on the East Coast, and the Hyatt site is again giving the all-too-familiar error screen...
Unfortunately, Hyatt just lost out on a reservation. Kept getting errors, so I just went to Marriott and had it booked in two minutes.
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Old Apr 14, 2011 | 1:32 am
  #335  
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Hyatt.com has a box on the front page (front and centre, below the 'possibilities' picture for 'Greatest Movie Ever Sold'... and the link takes you nowhere. Unsurprisingly.

[well, to a Special Offers - GMES page which is blank, except for a Terms and Conditions bar without any Terms or Conditions..]
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Old Apr 14, 2011 | 7:30 pm
  #336  
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My little rolling 'ball' - from my Google Chrome Web Browser keeps spinning round and round .. a few times now. I thought it was me, until I came upon this thread about the Hyatt.com issues...

..The server timed out while waiting for the browser's request.
Reference #2.673a6052.1302831050.0
And they still have not fixed it yet? How does Hyatt expect to keep our business?

I was going to book the Park Hyatt Hamburg this weekend but gave up and went with the InterContinental instead.
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Old Apr 20, 2011 | 5:44 pm
  #337  
 
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Reservations system and website down for an hour. Must be all those Maldives point redeemers...

Back up at 4:55!

Last edited by jumpdogjump; Apr 20, 2011 at 6:07 pm
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Old Apr 21, 2011 | 5:47 am
  #338  
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Down again

"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center. "
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Old Apr 21, 2011 | 7:05 am
  #339  
 
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Website still appears to be down.
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Old Apr 21, 2011 | 7:58 am
  #340  
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Is it just me or Hyatt's website seems to be down a lot? Once or twice it's OK, but I've encountered this way too many times and it's getting annoying.
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Old Apr 21, 2011 | 8:02 am
  #341  
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Originally Posted by broadwayboy
Is it just me or Hyatt's website seems to be down a lot? Once or twice it's OK, but I've encountered this way too many times and it's getting annoying.
A lot? I think that it is an understatement.
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Old Apr 21, 2011 | 8:13 am
  #342  
 
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I have NEVER seen a travel site down as much as Hyatts

CRAZY
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Old Apr 21, 2011 | 10:23 am
  #343  
thc
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Hyatt Gold Passport (http://www.hyatt.com/gp/en/index.jsp?language=en) currently has the following message: "The Hyatt Gold Passport system is undergoing maintenance at this time."

The saga continues.
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Old Apr 21, 2011 | 10:30 am
  #344  
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This is pretty ridiculous. I wonder if the customer service line is experiencing issues with the system too. I need to redeem free nights!
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Old Apr 21, 2011 | 11:54 am
  #345  
 
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Originally Posted by UnitedSkies
This is pretty ridiculous. I wonder if the customer service line is experiencing issues with the system too. I need to redeem free nights!
Maybe Hyatt could do a promotion opposite of what Starwood used to do with its phone line and website (if Starwood's phone lines were too busy...you could book online and get 500 Starpoints). But for Hyatt...it could be....if our website is down/too-busy/maintenance....please call xxxxxxx and receive 500 points with your booking!

Just imagine all the points we could get!
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