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Old Dec 9, 2010 | 3:52 pm
  #241  
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I bet the hackers at wikileaks is behind this!
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Old Dec 12, 2010 | 5:41 am
  #242  
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And down again when trying to click through to rates.
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Old Dec 13, 2010 | 8:04 pm
  #243  
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Looks like hyatt.com is currently down. I'm wondering if this is related to the outages @ UA, AA, IB, AF, intercontinental, and a few other groups..
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Old Dec 15, 2010 | 12:05 am
  #244  
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All of my future reservations online are not showing up. Confirmed this with another FTer..
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Old Jan 3, 2011 | 12:21 pm
  #245  
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Can't make a reservation online for the past 2 hours. Hope they fix this soon as I am really pissed at the their agents right now and don't want to have to talk to them if I can avoid it.
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Old Jan 3, 2011 | 2:19 pm
  #246  
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It seem the website is down again today
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Old Jan 3, 2011 | 2:23 pm
  #247  
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Originally Posted by karung99
It seem the website is down again today
+1

I made a reservation about two hours ago, and have not been able to make any since that time.
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Old Jan 3, 2011 | 7:28 pm
  #248  
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Just still don't get it how Hyatt can afford not to fix this fricking issue with the website? It is the most unreliable travel website as of late.
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Old Jan 3, 2011 | 7:44 pm
  #249  
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Originally Posted by holtju2
Just still don't get it how Hyatt can afford not to fix this fricking issue with the website? It is the most unreliable travel website as of late.
I've wondered the same thing, especially during mid-December.. However, the website has worked just fine for me since then..
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Old Jan 4, 2011 | 10:13 pm
  #250  
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Originally Posted by holtju2
Just still don't get it how Hyatt can afford not to fix this fricking issue with the website? It is the most unreliable travel website as of late.
Here is an interview with Hyatt's CIO that offers some insights into their IT operations. Looks like pretty much everything is outsourced. Not necessarily bad, but it seems some of their providers just plain suck.

http://hospitalitytechnology.edgl.co...computing57125
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Old Jan 5, 2011 | 3:35 pm
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Still down trying to get availability for New York - aggravating.
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Old Jan 6, 2011 | 5:02 pm
  #252  
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Looks like Hyatt.com is completely off line.. Anybody else experiencing this?
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Old Jan 6, 2011 | 5:34 pm
  #253  
 
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What the heck is the deal with not getting confirmations for reservations made on the web site? And why is there no link to "send me a copy of this reservation" like there is on every other hotel web site out there?

-David
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Old Jan 6, 2011 | 6:25 pm
  #254  
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Originally Posted by LIH Prem
What the heck is the deal with not getting confirmations for reservations made on the web site? And why is there no link to "send me a copy of this reservation" like there is on every other hotel web site out there?
I got an email confirmation for the booking I made last night.

I generally print confirmations from the website into a pdf file for record keeping.
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Old Jan 6, 2011 | 6:42 pm
  #255  
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Originally Posted by notquiteaff
I got an email confirmation for the booking I made last night.

I generally print confirmations from the website into a pdf file for record keeping.
+1

While pretty slow, I have always gotten email confirmations.. Though I do wish they had an option to email the conf to you..
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