Originally Posted by
austin_modern
... - it was down Sat night when I needed to make an emergency reservation and the damn thing is down again?
Seriously - fire your IT guy.
"An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center. "
Still working flawlessly.