Hyatt.com/GP.com---Website Issues
Feb 2, 2016 | 2:35 pm
#1306
Join Date: Jan 2014
Location: NJ
Programs: United Silver, Hyatt, Marriott Gold, HHonors Gold, Amex Plat, Global Entry
Posts: 751
Is hyatt.com down?
I get this on Mozilla:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
and this on IE:
The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.
What you can try:
I get this on Mozilla:
Internal Server Error - Read
The server encountered an internal error or misconfiguration and was unable to complete your request.
and this on IE:
The website cannot display the page
HTTP 500
Most likely causes:
The website is under maintenance.
The website has a programming error.
What you can try:
Feb 2, 2016 | 2:37 pm
#1307
Join Date: Apr 2006
Location: IAD
Programs: UA GS, Avis CHM, Marriott & SPG & PC Plat., Hyatt & Hilton Diamond
Posts: 4,548
UPDATE: They have changed the error page to an exclusive page now showing: "Please Excuse Us While We Do a Little Housekeeping"
Last edited by heffa; Feb 2, 2016 at 3:04 pm
Feb 2, 2016 | 3:17 pm
#1308
Join Date: Jun 2013
Posts: 2,402
And...Hyatt.com is down again....hacked?
Wow, now I can't make reservations or even check my account status. Seems like the wrong time to bring the website down....
Feb 2, 2016 | 3:45 pm
#1309
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA GS MM, Marriott Life Plat, Hyatt Globalist, Southwest Alist pref, various others of little note
Posts: 2,873
I called in and they said all their systems are down. Not just the website. Supposedly fixed in 30 minutes.
Feb 2, 2016 | 4:47 pm
#1310
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 11,321
Feb 2, 2016 | 5:31 pm
#1311
Join Date: May 2011
Location: BKK
Programs: Hyatt Globalist, Marriott Titanium, Hilton Diamond
Posts: 1,088
Feb 2, 2016 | 5:38 pm
#1312
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,131
Justin, is that you?
I think Hyatt must have hired the old web intern from SPG.
I cannot believe how often their site is down. Just ridiculous.
I cannot believe how often their site is down. Just ridiculous.
Feb 2, 2016 | 6:29 pm
#1313
Suspended
Join Date: Nov 2010
Posts: 1,677
Maybe I knocked them offline when I transferred my Chase URs over...
Feb 2, 2016 | 6:32 pm
#1315
Join Date: Dec 2009
Location: DCA's home, AA hubs and spokes are where you'll usually find me
Programs: AA EXP, SPG Plat
Posts: 367
I run a commercial grade, heavily visited, well-known website with complex business functionality and we've been properly down for a total of 90 minutes in 7 years and we run it on a shoestring budget. Who are these yahoos that can't figure this out? Have they never heard of a QA environment and testing?
Feb 2, 2016 | 6:32 pm
#1316
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,651
Needed to download a few folio's and make some reservations.. I guess that won't be happening this evening 
Hyatt.com, GoldPassport.com and other related sites are currently down for maintenance. We apologize for this inconvenience and are working hard to get everything in order and back online. Please come back soon!
Sincerely,
Your Hyatt Team
Sincerely,
Your Hyatt Team
Feb 2, 2016 | 6:33 pm
#1317
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,651
I run a commercial grade, heavily visited, well-known website with complex business functionality and we've been properly down for a total of 90 minutes in 7 years and we run it on a shoestring budget. Who are these yahoos that can't figure this out? Have they never heard of a QA environment and testing?
Feb 2, 2016 | 6:34 pm
#1318
Suspended
Join Date: Nov 2010
Posts: 1,677
And I actually made a reservation today. They did this to get back at me.
Feb 2, 2016 | 7:12 pm
#1319
Join Date: Jan 2010
Location: Helsinki & Austin
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,883
... isnt there a sticky thread for complaints about why their website (and app) arent working?
Feb 2, 2016 | 7:17 pm
#1320
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Depends on the day!
Programs: Marriott/Lifetime Titanium Hyatt/Globalist, Hilton/Silver, IHG Spire,UA Platinum
Posts: 17,980
I bet they are loading their HUGE new promotion...or not.