Thanks. I figured the re-branding of domestic first to business was the cause of the issue but have had so many issues with BXP1s getting improperly applied that I just always default to something being wrong. The flight isn't for another month so maybe they'll fix the glitch by then.

EDIT: I twatted AA and got this response "The ticket is issued in Main Cabin, and your itinerary is in Business. This will have to be exchanged before you're able to check in. Give our Meeting Services team a call to make the updates to your record."

I then called Meeting Services again and this agent said BXP1 upgraded tickets can't check in online and need to be done at the airport. They said the ticket shouldn't be reissued and that can cause "issues".

For people who have used BXP1's in the last few months have you been able to check in online or did you have to do it at the airport? I don't remember it being this complicated.

Meeting services is one of the most dysfunctional teams/groups in AA's system (and I realize that's saying quite a lot these days). I constantly have problems with meeting services and using BE awards. I find about 90% of the time my BXP1 does not get properly applied and the reservation shows as ticketed in main cabin with a seat in economy and it takes about a dozen communications (calls, tweets, etc.) to AA to finally get someone who can sort it out. It's beyond pathetic. Most of the time I can't deal with it until T-24 because most agents aren't able to see (or at least understand) the issue and swear everything is fine. Then, once inside 24 hours I call up to let AA know the issue has finally materialized because I can't check in. Then, I have to fight again because there are still agents who insist that you can't check in online ahead of time with a BXP1 (that used to be the case, but is no longer true). I just keep HUCA until I get an agent who realizes he/she needs to force the re-issue.

Three HUCA and the agents all stick to the company line that they don't reissue the BXP1 upgraded tickets. In my case it shows I'm in a seat in Business, but still have the offer to upgrade to "First" for cash. Maybe I'm paranoid from reading all the Flyertalk threads where a ticking snafu leads to a passenger downgraded, but I just don't want to show up at O'Hare and have to fight to get my seat.

You gotta fight for your right to party.............

I'm the travel manager for our company. I'm being asked to donate a couple of tickets to a local charity that our company supports. Is this allowed under the Business Extra rules? Will the person that wins the tickets in the silent auction have any trouble using them?

Pretty sure this violates AAdvantage T&C's. just tell your bosses or whomever is asking it could kill your entire company's travel program if you did it, but the company could certainly buy an AA gift card with cash and then donate that for charity.

Actually got a response from Business Extra that said that it was perfectly fine to donate the vouchers to charity. I had sent a similar question to Delta Skybonus, which did come back and say that gifting the flight awards would violate the T&Cs.

That's great to hear.

Save. That. Response.

What would a BE award have to do with AAdvantage T&Cs?
2 different programs, aren't they?

The last two BXP1 upgrades I had required check-in at the airport. Could not check in online. The certs were issued after they transitioned to online bookings. Initially I thought it might be becuase my upgrade was still a paper cert, but it wasn't. Maybe it is a holdover of the old "sticker system"?

I currently have two reservations for next month with BXP1s (a JFK-LAX from J to F, and an OGG-DFW from Y to J), and both have the TOD upgrade option (but both are >$700 in my case). I'm not worried about it. I've used 20k BE points worth of BXP1s in the past couple years (not all on myself) and the ticket never goes through the same reissuing process as normal AA ticket changes do. I used to have trouble at the airport if there was IRROPS and the paper certificate had not been collected yet, etc., but now with the electronic vouchers I haven't had any trouble at all.

I appreciate the data points Fueldude and Platbrownguy. With AA I always assume the worst so good to know it should work out.

pardon me
Business ExtrAA terms & conditions.
the ones located here when you log in
that say "Program Awards, or tickets that (1) were sold, bartered, or transferred for cash or other consideration; or (2) were obtained by violating any Program Rules, are void, and may result in the Program Award or ticket being confiscated, the passenger being denied boarding, and forfeiture of Member's Program benefits, including accumulated Points and other Program Awards, as well as cancellation of Member's participation in the Program. " and a bunch of other stuff

I'd say buying a raffle ticket to win donated AA tickets from Biz Extraa could be "consideration", but hey, i'm no lawyer. Try it if you want, but I agree, I'd defintely save that letter in case someone else ever decides you violated their T&Cs, which pretty much look exactly like AAdvantage T&Cs' by the way

So the wife and I booked JFK-LAX in revenue business class (booking class I). From my research it appears as though to upgrade to F we just need two A seats, which is currently the case. However, when I go to the Business Extra site, enter my name and PNR details I get:

"Your reservation type is not eligible for Business Extra upgrades"



I have two BXP1s left from when I redeemed for four earlier in the year and they're still valid. I see others in the thread report this message but not related to this kind of an issue. Any ideas? thanks!

You can only upgrade reservations online with one traveller in the PNR. You will have to split the booking into two PNRs. Better to just call in and have meeting services do all of this.