Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
Jan 2, 2020 | 7:43 pm
#1126
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,793
Jan 3, 2020 | 4:33 am
#1127
Join Date: Mar 2007
Location: ABQ & SMF
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,483
https://www.businessextra.com/redeem/flight-awards.htm says "Anytime awards": "No change fees". Does AA refuse to honor that promise?
Jan 5, 2020 | 10:54 am
#1128
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 8,108
Any CK/EXP/PROs out there who have a future itinerary with a confirmed BXP1 upgrade? I have one for early February, and in the app and on the desktop website, the upgrade section is showing "type of upgrade: complimentary" and "upgrade: confirmed". In the past the upgrade section never appeared with a confirmed BXP1, which leaves me wondering: is this a display/IT glitch or a sign of something more problematic? I applied the BXP1 online and got an email confirmation of the upgrade going through electronically, FWIW.
Jan 5, 2020 | 10:58 am
#1129
Join Date: Aug 2016
Location: DTW / SJC
Programs: AA EXP, DL DM, Marriott Titanium, Hyatt Globalist, Hilton Diamond
Posts: 821
Any CK/EXP/PROs out there who have a future itinerary with a confirmed BXP1 upgrade? I have one for early February, and in the app and on the desktop website, the upgrade section is showing "type of upgrade: complimentary" and "upgrade: confirmed". In the past the upgrade section never appeared with a confirmed BXP1, which leaves me wondering: is this a display/IT glitch or a sign of something more problematic? I applied the BXP1 online and got an email confirmation of the upgrade going through electronically, FWIW.
Jan 5, 2020 | 1:10 pm
#1130
Join Date: Apr 2015
Location: Seattle, WA (US)
Programs: Oneworld (Emerald)
Posts: 138
Any CK/EXP/PROs out there who have a future itinerary with a confirmed BXP1 upgrade? I have one for early February, and in the app and on the desktop website, the upgrade section is showing "type of upgrade: complimentary" and "upgrade: confirmed". In the past the upgrade section never appeared with a confirmed BXP1, which leaves me wondering: is this a display/IT glitch or a sign of something more problematic? I applied the BXP1 online and got an email confirmation of the upgrade going through electronically, FWIW.
Jan 12, 2020 | 7:13 am
#1131
Join Date: Mar 2015
Location: USA
Posts: 54
I have a BX1A award (plan ahead, main cabin, 2K) that I have to use before the end of this year. Are you able to book 1 portion of the roundtrip (the other date I want won't be available to select for another week) now and then do the return once the date becomes available to book in the future? I've tried waiting previously in the same scenario but when I went to book the return the original departure I wanted it was no longer available so I wasn't able to book. I'm hoping to avoid this situation this time around and was curious if anyone has done anything like this previously? TIA!
Jan 23, 2020 | 5:02 pm
#1134
Join Date: May 2011
Programs: AA EXP, DL Plat, VX Gold, VS Gold, HHonors Gold; SPG Gold; Marriott Gold
Posts: 247
I have a transatlantic R/T booked in February. The outbound was upgraded using and SWU, and the inbound was upgraded using a BXP3. It now looks like I need to change dates:
1. I know if I find a new outbound date with C inventory, this should be an easy change by the Exec Platinum desk, subject to the ticket chnage fee
2. If I also change the inbound segment, what is the process to transfer the BXP3 upgrade assuming i can find C inventory? Can the EXP line handle this, or do I need to contact meeting services?
3. If I make both date changes in one call, assume this will trigger just one x change fee per fare rules, but do I have to pay any extra fees for the BXP3 date change?
1. I know if I find a new outbound date with C inventory, this should be an easy change by the Exec Platinum desk, subject to the ticket chnage fee
2. If I also change the inbound segment, what is the process to transfer the BXP3 upgrade assuming i can find C inventory? Can the EXP line handle this, or do I need to contact meeting services?
3. If I make both date changes in one call, assume this will trigger just one x change fee per fare rules, but do I have to pay any extra fees for the BXP3 date change?
Jan 23, 2020 | 11:24 pm
#1135
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
New Promos
BOSTON20
Beginning May 2020, American will offer service from Boston (BOS) five times daily to Raleigh-Durham, North Carolina (RDU) and twice daily to Indianapolis (IND). Earn double points when you fly nonstop between BOS and RDU or IND through September 30.
NA2EU
Business Extra members can earn double points for nonstop travel between North America and Europe through April 30 with promo code NA2EU. Promotion is valid for travel on purchased, eligible, published-fare tickets on eligible flights booked in eligible fare classes for travel on flights operated by (1) American Airlines (2) British Airways, and (3) Iberia, and ticketed on American Airlines (001), British Airways (125), and Iberia (075) ticket stock. Promotion is also valid on purchased, eligible, published-fare tickets on eligible codeshare flights operated by Finnair, ticketed on American Airlines (001) ticket stock.
To qualify for the bonus offer, the company must be based in North America, enrolled in the Business Extra program, and register for the promotion between January 1, 2020 and April 30, 2020 using promotion code NA2EU20. Company must register for promotion prior to travel.
Bonus offer is only valid for eligible transatlantic travel with itineraries that originate in North America and terminate in Europe, or originate in Europe and terminate in North America, at airports serviced by American Airlines, British Airways, or Iberia. Eligible travel must be completed between February 1, 2020 and April 30, 2020 to qualify for the bonus offer.
The company's Business Extra account number must be in the reservation to earn the bonus points. Tickets submitted for retro-credit processing do not qualify for promotional bonus points. Business Extra bonus points will be posted to the account within six to eight weeks after the offer ends.
BOSTON20
Beginning May 2020, American will offer service from Boston (BOS) five times daily to Raleigh-Durham, North Carolina (RDU) and twice daily to Indianapolis (IND). Earn double points when you fly nonstop between BOS and RDU or IND through September 30.
NA2EU
Business Extra members can earn double points for nonstop travel between North America and Europe through April 30 with promo code NA2EU. Promotion is valid for travel on purchased, eligible, published-fare tickets on eligible flights booked in eligible fare classes for travel on flights operated by (1) American Airlines (2) British Airways, and (3) Iberia, and ticketed on American Airlines (001), British Airways (125), and Iberia (075) ticket stock. Promotion is also valid on purchased, eligible, published-fare tickets on eligible codeshare flights operated by Finnair, ticketed on American Airlines (001) ticket stock.
To qualify for the bonus offer, the company must be based in North America, enrolled in the Business Extra program, and register for the promotion between January 1, 2020 and April 30, 2020 using promotion code NA2EU20. Company must register for promotion prior to travel.
Bonus offer is only valid for eligible transatlantic travel with itineraries that originate in North America and terminate in Europe, or originate in Europe and terminate in North America, at airports serviced by American Airlines, British Airways, or Iberia. Eligible travel must be completed between February 1, 2020 and April 30, 2020 to qualify for the bonus offer.
The company's Business Extra account number must be in the reservation to earn the bonus points. Tickets submitted for retro-credit processing do not qualify for promotional bonus points. Business Extra bonus points will be posted to the account within six to eight weeks after the offer ends.
Jan 29, 2020 | 3:04 am
#1136
Join Date: Jun 2004
Location: BOS
Programs: AA Plat
Posts: 312
New Promos
NA2EU
Business Extra members can earn double points for nonstop travel between North America and Europe through April 30 with promo code NA2EU. Promotion is valid for travel on purchased, eligible, published-fare tickets on eligible flights booked in eligible fare classes for travel on flights operated by (1) American Airlines (2) British Airways, and (3) Iberia, and ticketed on American Airlines (001), British Airways (125), and Iberia (075) ticket stock. Promotion is also valid on purchased, eligible, published-fare tickets on eligible codeshare flights operated by Finnair, ticketed on American Airlines (001) ticket stock.
NA2EU
Business Extra members can earn double points for nonstop travel between North America and Europe through April 30 with promo code NA2EU. Promotion is valid for travel on purchased, eligible, published-fare tickets on eligible flights booked in eligible fare classes for travel on flights operated by (1) American Airlines (2) British Airways, and (3) Iberia, and ticketed on American Airlines (001), British Airways (125), and Iberia (075) ticket stock. Promotion is also valid on purchased, eligible, published-fare tickets on eligible codeshare flights operated by Finnair, ticketed on American Airlines (001) ticket stock.
Jan 29, 2020 | 8:13 am
#1138
Join Date: Jan 2007
Location: London, UK
Programs: BAEC Gold, AA Plat, Starwood Gold, AX Plat, Hertz Gold, Avis Preferred, Star Alliance Gold
Posts: 1,395
Is there any sort of forum whereby people trade expiring BXP1s for other certs with longer durations? Would such a scenario be in violation of the program rules? Timing is sometimes tough with these things, but I'm not sure how deep the demand/knowledge goes beyond here.
Forgive me if this is an ignorant question.
Forgive me if this is an ignorant question.
Jan 29, 2020 | 8:22 am
#1139
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,939
Is there any sort of forum whereby people trade expiring BXP1s for other certs with longer durations? Would such a scenario be in violation of the program rules? Timing is sometimes tough with these things, but I'm not sure how deep the demand/knowledge goes beyond here.
Forgive me if this is an ignorant question.
Forgive me if this is an ignorant question.
Jan 30, 2020 | 3:03 pm
#1140
Join Date: Jun 2012
Posts: 337
Call BE
Call Business Extra and tell them what you have and what you'd like to do. If you need to do some sort of upgrade to what you have and have more points, you may have options.