Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
#1216




Join Date: Jul 2002
Location: PAR
Programs: AA 1MM, AF Plat, VS Gold, Hyatt Glob, Sixt Diamond, Avis Presidents Club
Posts: 1,170
W is considered full-fare premium economy, though the T&C on AA's website say "The International One-Way Upgrade on a full fare is valid on Y and J inventory bookings only and must be confirmed after the ticket is issued." It can't hurt to call and ask though.
If you have normal AA miles, it's 15,000 RDMs to upgrade from full fare economy or premium economy to business, and that explicitly calls out Y and W fares.
If you have normal AA miles, it's 15,000 RDMs to upgrade from full fare economy or premium economy to business, and that explicitly calls out Y and W fares.
#1217

Join Date: Apr 2009
Location: Paris
Programs: AF, UA, BA/IB, VS, Marriott Gold, Hilton Gold
Posts: 287
To apply two BXP1 certificates on a two segment itinerary, eg: IAD-DFW-DEN - will the agent use married segment logic to find the space, or do they have to search segment by segment?
#1218
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
#1219


Join Date: Feb 2004
Location: Washington, D.C.
Posts: 563
I have a BXP1 cert which expires next month. Today, I attempted to redeem the cert on a flight I have booked for February. Unlike SWUs, I was advised that BXP certs cannot be applied to flights past the expiration date. This was news to me.
Fortunately, the agent informed me that I could redeposit the unredeemed award online for no penalty which I successfully completed. 650 additional points are back in my account.
Sharing in case anyone else is in a similar predicament. My travels have been curtailed this year due to the pandemic so no way was I going to be able to redeem and utilize the award by the expiration date next month.
Fortunately, the agent informed me that I could redeposit the unredeemed award online for no penalty which I successfully completed. 650 additional points are back in my account.
Sharing in case anyone else is in a similar predicament. My travels have been curtailed this year due to the pandemic so no way was I going to be able to redeem and utilize the award by the expiration date next month.
#1220




Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,466
Is this page flame free? Wondering I can sign up the company I work for (top interior designer) and can I then include our company number on personal flights? Especially since I work from home and travel now? Are there any current promos or codes or referrals I should know about before signing us up? Sometimes the boss sends me to showrooms across the country and she flies to design client houses. We have anywhere from 2-20 flights a year really dependent on schedule. She ONLY flies first class.
#1221




Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 865
Is this page flame free? Wondering I can sign up the company I work for (top interior designer) and can I then include our company number on personal flights? Especially since I work from home and travel now? Are there any current promos or codes or referrals I should know about before signing us up? Sometimes the boss sends me to showrooms across the country and she flies to design client houses. We have anywhere from 2-20 flights a year really dependent on schedule. She ONLY flies first class.
#1223
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
#1224




Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,364
everything is expanded to next year. Admirals is just something id considered paying for a few times and I use miles to upgrade internationally sometimes with copay. What would be better to save up for?
#1225

Join Date: Jun 2018
Programs: AA PPro
Posts: 649
Unfortunately I wasn't able to sign up for Business Extra back in June when they were offering 2,000 points. The last three months the emails have been for 650 points again. Does everyone feel the 2,000 point offer was a freak one-off to try and get bookings during covid, or do offers more generous than 650 periodically pop up?
#1226




Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
Unfortunately I wasn't able to sign up for Business Extra back in June when they were offering 2,000 points. The last three months the emails have been for 650 points again. Does everyone feel the 2,000 point offer was a freak one-off to try and get bookings during covid, or do offers more generous than 650 periodically pop up?
#1227

Join Date: Jun 2018
Programs: AA PPro
Posts: 649
#1228




Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
Should've taken AAdvantage of that 2000 point offer though. It's the max I've ever seen it. YMMV.
#1229



Join Date: Jul 2011
Posts: 2,691
Unfortunately I wasn't able to sign up for Business Extra back in June when they were offering 2,000 points. The last three months the emails have been for 650 points again. Does everyone feel the 2,000 point offer was a freak one-off to try and get bookings during covid, or do offers more generous than 650 periodically pop up?
#1230



Join Date: Apr 2010
Posts: 1,583
The 2,000 point offer comes and goes although the terms vary. Never seen higher than 2,000 so next time jump on it.



