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Business Extra ("ExtrAA") Program (master thread)

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Old Nov 21, 2012, 10:53 am
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Last edit by: Prospero
American Airlines Business Extra Program (master thread)

Historical Notes
  • October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
  • Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
  • Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
  • Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
  • Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
  • Sep 2013 - Business ExtrAA brand changed to simply Business Extra
  • Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]

Key Information
  • Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)

  • Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.

  • Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.

    Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.

  • Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
    PlanAAhead - Economy T
    PlanAAhead - Business* U
    PlanAAhead - First Z

    AAnytime - Economy Y
    AAnytime - Business* J
    AAnytime - First F

    Upgrade to Business* C
    Upgrade to First A

    * = First class cabin on 2-class flights
    = First class cabin on 3-class flights

  • Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.

  • Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:

    Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date.
  • Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.

    Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.

    You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

    (Or you can place everything after the slash directly in the second advanced control box.)

    These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

  • Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.

  • Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
  • Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.

    A Business Extra number can be added to an existing BA reservation as follows:
    1. Go to www.britishairways.com
    2. Select 'Manage My Booking' tab
    3. Follow the instructions to pull up your reservation
    4. Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
    5. Add your Business Extra number and check the box to give your consent.

    Retroactive credit for completed travel can be requested via the Business Extra website.

  • Contact Business Extra

    Web home page: https://www.businessextra.com

    Booking and Ticketing (Meeting Services desk)
    www.aa.com
    1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week

    Business Extra Customer Service
    1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
    Fax: 1-817-931-9029
    E-mail: [email protected]

    Link to aa.com BE contact web form
    http://www.aa.com/contactAA/viewEmai...businessExtrAA

    Link to BE web contact form

Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
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Business Extra ("ExtrAA") Program (master thread)

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Old Nov 2, 2020 | 4:42 am
  #1216  
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Originally Posted by VFR
W is considered full-fare premium economy, though the T&C on AA's website say "The International One-Way Upgrade on a full fare is valid on Y and J inventory bookings only and must be confirmed after the ticket is issued." It can't hurt to call and ask though.

If you have normal AA miles, it's 15,000 RDMs to upgrade from full fare economy or premium economy to business, and that explicitly calls out Y and W fares.
Thanks for that. Yep, I have to decide if I'd rather spend 1200 BE points or 15,000 AA miles. Will probably go with miles since they're quicker to get and easier to use for u/g...wont have to go through BE desk.
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Old Nov 21, 2020 | 9:38 am
  #1217  
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To apply two BXP1 certificates on a two segment itinerary, eg: IAD-DFW-DEN - will the agent use married segment logic to find the space, or do they have to search segment by segment?
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Old Nov 21, 2020 | 9:39 am
  #1218  
 
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Upgrades are always segment by segment.

Originally Posted by andrew10412
To apply two BXP1 certificates on a two segment itinerary, eg: IAD-DFW-DEN - will the agent use married segment logic to find the space, or do they have to search segment by segment?
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Old Nov 28, 2020 | 1:33 pm
  #1219  
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I have a BXP1 cert which expires next month. Today, I attempted to redeem the cert on a flight I have booked for February. Unlike SWUs, I was advised that BXP certs cannot be applied to flights past the expiration date. This was news to me.

Fortunately, the agent informed me that I could redeposit the unredeemed award online for no penalty which I successfully completed. 650 additional points are back in my account.

Sharing in case anyone else is in a similar predicament. My travels have been curtailed this year due to the pandemic so no way was I going to be able to redeem and utilize the award by the expiration date next month.
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Old Nov 28, 2020 | 5:28 pm
  #1220  
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Is this page flame free? Wondering I can sign up the company I work for (top interior designer) and can I then include our company number on personal flights? Especially since I work from home and travel now? Are there any current promos or codes or referrals I should know about before signing us up? Sometimes the boss sends me to showrooms across the country and she flies to design client houses. We have anywhere from 2-20 flights a year really dependent on schedule. She ONLY flies first class.
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Old Nov 29, 2020 | 5:15 am
  #1221  
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Originally Posted by Carolina2Cali
Is this page flame free? Wondering I can sign up the company I work for (top interior designer) and can I then include our company number on personal flights? Especially since I work from home and travel now? Are there any current promos or codes or referrals I should know about before signing us up? Sometimes the boss sends me to showrooms across the country and she flies to design client houses. We have anywhere from 2-20 flights a year really dependent on schedule. She ONLY flies first class.
Yes, you should sign your company up. You will receive a Business Extra number that all employees who fly should put in their AA profile.
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Old Nov 29, 2020 | 10:38 am
  #1222  
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hmmm I have 3900 points and im trying to decide which benefit to use my points on. International Upgrade or the AAdirmals Lounge.
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Old Nov 30, 2020 | 2:20 am
  #1223  
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Originally Posted by Amil
hmmm I have 3900 points and im trying to decide which benefit to use my points on. International Upgrade or the AAdirmals Lounge.
How many are expiring this year?
You might be able to extend the expiring ones until next year, when you might earn enough for something better
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Old Nov 30, 2020 | 9:16 am
  #1224  
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Originally Posted by mvoight
How many are expiring this year?
You might be able to extend the expiring ones until next year, when you might earn enough for something better

everything is expanded to next year. Admirals is just something id considered paying for a few times and I use miles to upgrade internationally sometimes with copay. What would be better to save up for?
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Old Dec 5, 2020 | 2:42 pm
  #1225  
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Unfortunately I wasn't able to sign up for Business Extra back in June when they were offering 2,000 points. The last three months the emails have been for 650 points again. Does everyone feel the 2,000 point offer was a freak one-off to try and get bookings during covid, or do offers more generous than 650 periodically pop up?
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Old Dec 5, 2020 | 4:39 pm
  #1226  
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Originally Posted by HiAperture
Unfortunately I wasn't able to sign up for Business Extra back in June when they were offering 2,000 points. The last three months the emails have been for 650 points again. Does everyone feel the 2,000 point offer was a freak one-off to try and get bookings during covid, or do offers more generous than 650 periodically pop up?
What offers?
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Old Dec 5, 2020 | 4:42 pm
  #1227  
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Originally Posted by uxb
What offers?
American emails me every month offering complementary business extra points for opening an account and booking a flight. Back in June it was 2,000 points, advertised as enough to take a free flight. Now it is "only" 650 points, enough for an upgrade cert.
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Old Dec 5, 2020 | 4:48 pm
  #1228  
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Originally Posted by HiAperture
American emails me every month offering complementary business extra points for opening an account and booking a flight. Back in June it was 2,000 points, advertised as enough to take a free flight. Now it is "only" 650 points, enough for an upgrade cert.
Should've taken AAdvantage of that 2000 point offer though. It's the max I've ever seen it. YMMV.
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Old Dec 5, 2020 | 5:08 pm
  #1229  
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Originally Posted by HiAperture
Unfortunately I wasn't able to sign up for Business Extra back in June when they were offering 2,000 points. The last three months the emails have been for 650 points again. Does everyone feel the 2,000 point offer was a freak one-off to try and get bookings during covid, or do offers more generous than 650 periodically pop up?
Originally Posted by uxb
Should've taken AAdvantage of that 2000 point offer though. It's the max I've ever seen it. YMMV.
agreed. 600 or so sign up bonus points is typical. anything higher is rare so you should grab it next time you see one
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Old Dec 5, 2020 | 5:09 pm
  #1230  
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Originally Posted by HiAperture
Does everyone feel the 2,000 point offer was a freak one-off to try and get bookings during covid, or do offers more generous than 650 periodically pop up?
The 2,000 point offer comes and goes although the terms vary. Never seen higher than 2,000 so next time jump on it.
_kurt is offline  


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