Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
Jun 29, 2021 | 11:29 am
#1306
Join Date: May 2011
Programs: AA EXP, DL Plat, VX Gold, VS Gold, HHonors Gold; SPG Gold; Marriott Gold
Posts: 247
I applied a BXP1 to a segment on a booking in Jun, which I may now cancel. Can I get the BXP1 cert back for future use? If so, do I need to call in or can I do this online?
Jul 1, 2021 | 12:35 pm
#1307
Join Date: May 2021
Location: Texas
Posts: 14
Upgrading on Alaska Airlines?
Im new to BusinessExtra, havent yet redeemed any points. I have some flights coming up that have an AA flight number but are operated by Alaska Airlines. Would these be eligible for BXP1 certificates?
If not, can I use SWUs?
Thanks in advance for any advice!
If not, can I use SWUs?
Thanks in advance for any advice!
Jul 1, 2021 | 12:54 pm
#1308
Join Date: Jan 2017
Location: NYC
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,541
https://www.businessextra.com/redeem/redeem-points.htm
Enjoy an elevated travel experience on American Airlines and American Eagle flights with one of three different upgrade options. Find the applicable award region and upgrade type and select 'Redeem Now'.
Are upgrade awards valid for travel on partner airlines?This content can be expandedNo. Upgrade awards are only valid for travel on American and American Eagle.
Systemwide upgrades can be used for one-way travel for up to three segments on American and American Eagle marketed and operated flights.
Jul 1, 2021 | 1:58 pm
#1309
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
The cert should auto be removed if you cancel the flight, but if not you can call to apply it to a new flight.
Personally, I would cancel and have the points added back to your account
You will need to call
Last edited by mvoight; Jul 1, 2021 at 2:04 pm
Jul 5, 2021 | 8:29 pm
#1313
Join Date: Dec 2007
Location: NYC
Programs: Hyatt Globalist, AA Gold, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 119
Are open jaw awards permitted? I didn't see anything on the BE website and the search tool there is RT only.
Specifically, I'm looking to book JFK - MAD; BCN - JFK. Is this doable?
Specifically, I'm looking to book JFK - MAD; BCN - JFK. Is this doable?
Jul 6, 2021 | 5:11 pm
#1314
Join Date: Dec 2007
Location: NYC
Programs: Hyatt Globalist, AA Gold, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 119
Well, I called and apparently they are. The online booking tool is still round trip only though. Incidentally, there is no delay getting through to Meeting Services.
Jul 7, 2021 | 7:01 am
#1315
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT PPro/Emerald 4mm, *A GLD, Delta Silver, burned out medical provider, executing our estate plan
Posts: 1,773
I have done it twice for son and son in law. IME it was 24 hours and 48 hours. however this was pre pandemic. If you don't see it on the account might call and ask about it.
Jul 7, 2021 | 7:34 am
#1316
Join Date: Apr 2004
Location: TPA/AUS
Programs: AA EXP/2MM/AC; UA Silver; AS; DL; Marriott LTT; National Car Elite
Posts: 2,449
OK, to answer my own question, I called and it normally takes 2-3 business days. So if Monday hadn't been a holiday, I suspect the Gold status would have hit already.
Jul 8, 2021 | 1:01 pm
#1317
Join Date: Apr 2004
Location: TPA/AUS
Programs: AA EXP/2MM/AC; UA Silver; AS; DL; Marriott LTT; National Car Elite
Posts: 2,449
Results:
I requested Gold status Saturday
Monday was an AA holiday
Gold status finally showed up about midnight Wed night/Thurs morning, so almost exactly 2 business days.
I requested Gold status Saturday
Monday was an AA holiday
Gold status finally showed up about midnight Wed night/Thurs morning, so almost exactly 2 business days.
Jul 9, 2021 | 6:47 am
#1319
Join Date: May 2013
Location: LHR
Programs: AA EXP, DL DM, Marriott Titanium
Posts: 1,056
"No records found. Please ensure you are using the American Airlines record locator."
Jul 9, 2021 | 8:37 am
#1320
Join Date: Jan 2013
Location: Vail, CO
Programs: AA EXP/1mm, Marriott Titanium/LT Plat, UA Silver
Posts: 656