Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
Jul 9, 2021 | 5:53 pm
#1321
Join Date: Dec 2007
Location: NYC
Programs: Hyatt Globalist, AA Gold, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 119
For those who have canceled and redeposited awards, is the new expiration date one year from the date of redeposit or the end of the following year? There's no way I can use my BE points that expire this year and am thinking about how I can proactively protect them while we hope for another extension.
Jul 21, 2021 | 9:14 am
#1323
Join Date: Jun 2016
Programs: Marriott Titanium, Finnair Gold, Hertz President's Circle
Posts: 72
Question for all those with experience using the Business Extra program. I have a "P" class premium economy ticket DFW-SCL at the beginning of next year. Does anyone know whether I need to use BXP2 or BXP3 upgrades in order to upgrade "P" class fares?
Update: Just used the more expensive BXP3 certificates. Would be curious what priority I get with those
Update: Just used the more expensive BXP3 certificates. Would be curious what priority I get with those
Last edited by 135pilot; Jul 21, 2021 at 12:03 pm
Jul 21, 2021 | 4:34 pm
#1324
Join Date: May 2011
Programs: AA EXP, DL Plat, VX Gold, VS Gold, HHonors Gold; SPG Gold; Marriott Gold
Posts: 247
I had two BXP1 upgrades confirmed on a trip LAS>MIA and MIA to LAX (as both were on widebodies). The LAS to MIA segment was cancelled by AA a few hours before departure, with no availability to rebook that day or the next, so I cancelled this and the subsequent segment as AA couldn't rebook me within 24 hrs. Do I need to call meeting services to claw back the two (now) unused BXP1s that were applied to the cancelled segments?
Jul 21, 2021 | 5:10 pm
#1325
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 6,272
I had two BXP1 upgrades confirmed on a trip LAS>MIA and MIA to LAX (as both were on widebodies). The LAS to MIA segment was cancelled by AA a few hours before departure, with no availability to rebook that day or the next, so I cancelled this and the subsequent segment as AA couldn't rebook me within 24 hrs. Do I need to call meeting services to claw back the two (now) unused BXP1s that were applied to the cancelled segments?
-FlyerBeek
Jul 21, 2021 | 5:11 pm
#1326
Join Date: Jul 2008
Location: DCA
Programs: AA PP 1MM, WOH Globalist
Posts: 1,350
I had two BXP1 upgrades confirmed on a trip LAS>MIA and MIA to LAX (as both were on widebodies). The LAS to MIA segment was cancelled by AA a few hours before departure, with no availability to rebook that day or the next, so I cancelled this and the subsequent segment as AA couldn't rebook me within 24 hrs. Do I need to call meeting services to claw back the two (now) unused BXP1s that were applied to the cancelled segments?
Jul 21, 2021 | 11:21 pm
#1327
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 7,458
Question for all those with experience using the Business Extra program. I have a "P" class premium economy ticket DFW-SCL at the beginning of next year. Does anyone know whether I need to use BXP2 or BXP3 upgrades in order to upgrade "P" class fares?
Update: Just used the more expensive BXP3 certificates. Would be curious what priority I get with those
Update: Just used the more expensive BXP3 certificates. Would be curious what priority I get with those
As for priority, YMMV... I would set an ExpertFlyer alert for C availability and call when it goes off (hoping that it does so during Meeting Services phone hours!)
Jul 22, 2021 | 9:06 am
#1328
Join Date: Jun 2016
Programs: Marriott Titanium, Finnair Gold, Hertz President's Circle
Posts: 72
Thank you for the confirmation! And did exactly that. Fingers crossed for some C availability to pop up
Jul 23, 2021 | 11:51 am
#1329
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,466
Got an email to my work email today saying to join Extra and then fly within 90 days to earn 2000 points. Pretty sure this is their old bonus where you got 2000 points for signing up, with the only new caveat being you now have to actually fly after signup. I am pretty sure this is worth jumping on, keep an eye out on your emails.
P.S. I think I generically signed up without signing up signing up, and took one of their surveys... not sure how exactly you can get targeted.
"This offer is available only to recipients of the email sent by American Airlines on July 20, 2021 and is valid through July 31, 2021. To earn the reward, an eligible company must enroll in the program using Referral Code "21SURVEY" between July 20, 2021 and July 31, 2021 and fly within 90 days of enrolling using their newly created Business Extra number.This offer is available only to recipients of the email sent by American Airlines on July 20, 2021 and is valid through July 31, 2021. To earn the reward, an eligible company must enroll in the program using Referral Code "21SURVEY" between July 20, 2021 and July 31, 2021 and fly within 90 days of enrolling using their newly created Business Extra number."
P.S. I think I generically signed up without signing up signing up, and took one of their surveys... not sure how exactly you can get targeted.
"This offer is available only to recipients of the email sent by American Airlines on July 20, 2021 and is valid through July 31, 2021. To earn the reward, an eligible company must enroll in the program using Referral Code "21SURVEY" between July 20, 2021 and July 31, 2021 and fly within 90 days of enrolling using their newly created Business Extra number.This offer is available only to recipients of the email sent by American Airlines on July 20, 2021 and is valid through July 31, 2021. To earn the reward, an eligible company must enroll in the program using Referral Code "21SURVEY" between July 20, 2021 and July 31, 2021 and fly within 90 days of enrolling using their newly created Business Extra number."
Aug 4, 2021 | 10:18 am
#1330
Join Date: Jan 2017
Location: NYC
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,541
How long do partner flights take to post? I'm seeing AA flights posted from before and after the partner segments, which makes me believe either I forgot to add my number or it just takes more time.
Aug 4, 2021 | 10:37 am
#1331
Join Date: Nov 2003
Location: VA
Programs: AA EXP, DL Gold, Hilton Lifetime Diamond, Wyndham Diamond, Marriott Platinum
Posts: 293
As crazy as it sounds, if you do have to call or submit a request, you'll need photos/screenshots of boarding passes and ticket numbers as proof of any partner flights. Because of this, I keep photos of all of my boarding passes until they post.
Aug 4, 2021 | 11:06 am
#1332
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA LT PLT / 3MM, Marriott LT Gold
Posts: 36,858
Aug 4, 2021 | 7:52 pm
#1334
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 7,458
You've gotten BE credit for QR flights? The T&Cs say no:
[QUOTE]
Only purchased, published fare revenue from eligible flights booked in eligible fare classes for travel on American Airlines, American Eagle, British Airways and Iberia, ticketed on American Airlines (001), British Airways (125), Iberia (075) and Japan Airlines (131) ticket stock or American Airlines codeshare (AA*) flights operated by Finnair or Qantas and ticketed on American Airlines (001) ticket stock will contribute to monthly revenue, net of refunds, fees and commissions ("Flown Revenue") for the purposes of earning points.
[/QUOTE]
[QUOTE]
Only purchased, published fare revenue from eligible flights booked in eligible fare classes for travel on American Airlines, American Eagle, British Airways and Iberia, ticketed on American Airlines (001), British Airways (125), Iberia (075) and Japan Airlines (131) ticket stock or American Airlines codeshare (AA*) flights operated by Finnair or Qantas and ticketed on American Airlines (001) ticket stock will contribute to monthly revenue, net of refunds, fees and commissions ("Flown Revenue") for the purposes of earning points.
[/QUOTE]