FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)

Jul 21, 2021 | 5:10 pm

#1325

FlyerBeek

Join Date: Aug 2002

Location: WAS/TYO

Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al

Posts: 6,272

Quote:

Originally Posted by SFGuy37

I had two BXP1 upgrades confirmed on a trip LAS>MIA and MIA to LAX (as both were on widebodies). The LAS to MIA segment was cancelled by AA a few hours before departure, with no availability to rebook that day or the next, so I cancelled this and the subsequent segment as AA couldn't rebook me within 24 hrs. Do I need to call meeting services to claw back the two (now) unused BXP1s that were applied to the cancelled segments?

In my experience, yes. In the past I have emailed Business Extra ([email protected]), which provides the added benefit of having a documentation trail confirming the BXP1s weren't used.

-FlyerBeek

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