Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
May 17, 2021 | 10:12 am
#1291
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
I would be concerned if another company wanted access to my employees' private pay info, addresses, ssn, etc like that.
Oddly, I even had a few strangers somehow use my account number
May 17, 2021 | 12:38 pm
#1292
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 9,950
Similar, I had it for years. Not sure what tripped it as my wife's did have two folks get credit on it (but only one in the last few years). Mine was only me getting credit.
May 30, 2021 | 11:02 am
#1293
Join Date: Jan 2017
Location: NYC
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,541
I tried applying a BXP1 to a segment I have already flown now, as there wasn't any C space at the time anyways. I am trying to use the same award code to confirm into a different flight that has availability, but I am getting a "Your Business Extra Upgrade certificate is associated with another reservation." I am unsure why it won't let me use it as 1) the segment I initially tried to apply it to has been flown and 2) it was never confirmed. Is there anything that can be done, or is the award stuck in limbo at this point and I need to contact the service desk?
May 31, 2021 | 5:57 am
#1294
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
I tried applying a BXP1 to a segment I have already flown now, as there wasn't any C space at the time anyways. I am trying to use the same award code to confirm into a different flight that has availability, but I am getting a "Your Business Extra Upgrade certificate is associated with another reservation." I am unsure why it won't let me use it as 1) the segment I initially tried to apply it to has been flown and 2) it was never confirmed. Is there anything that can be done, or is the award stuck in limbo at this point and I need to contact the service desk?
Jun 1, 2021 | 12:01 pm
#1295
Join Date: Jan 2017
Location: NYC
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,541
I tried applying a BXP1 to a segment I have already flown now, as there wasn't any C space at the time anyways. I am trying to use the same award code to confirm into a different flight that has availability, but I am getting a "Your Business Extra Upgrade certificate is associated with another reservation." I am unsure why it won't let me use it as 1) the segment I initially tried to apply it to has been flown and 2) it was never confirmed. Is there anything that can be done, or is the award stuck in limbo at this point and I need to contact the service desk?
Jun 1, 2021 | 1:07 pm
#1296
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
Luckily, it still had availability.
Jun 23, 2021 | 5:33 pm
#1299
Moderator: The British Airways Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: British Airways Gold Guest List for Life
Posts: 14,248
I am in a similar position to you. They were extended last year and I would not be surprised if they were extended again. An early indication would be helpful.
Jun 25, 2021 | 10:54 am
#1300
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL
Programs: AA PLT, UA SLV, MR LTT, HH LTD
Posts: 10,737
I have ~7800 points, with 5190 of them expiring on 12/31/21. It's not clear to me if I can redeem some awards (e.g. some domestic and international upgrade certificates) and then still have a year to use them, or will those kinds of awards need to be booked at time of redemption? If they are still good for a year after redemption, I should wait until 12/30/21 to redeem them and find a good trip to use them on in 2022.
Jun 25, 2021 | 4:15 pm
#1301
Join Date: Sep 2013
Location: ORD
Programs: Once a somebody now a nobody
Posts: 593
I have ~7800 points, with 5190 of them expiring on 12/31/21. It's not clear to me if I can redeem some awards (e.g. some domestic and international upgrade certificates) and then still have a year to use them, or will those kinds of awards need to be booked at time of redemption? If they are still good for a year after redemption, I should wait until 12/30/21 to redeem them and find a good trip to use them on in 2022.
Jun 25, 2021 | 4:46 pm
#1302
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,971
I have ~7800 points, with 5190 of them expiring on 12/31/21. It's not clear to me if I can redeem some awards (e.g. some domestic and international upgrade certificates) and then still have a year to use them, or will those kinds of awards need to be booked at time of redemption? If they are still good for a year after redemption, I should wait until 12/30/21 to redeem them and find a good trip to use them on in 2022.
Hoping otherwise they will extend, but we have to wait I guess!
Jun 27, 2021 | 12:15 pm
#1303
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332
I will prolly have around 5000 points by the end of the year (of which 1700 will expire), so that's how I will proceed unless AA announces an extension.
Jun 27, 2021 | 4:13 pm
#1304
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 7,458
I used 3300 points to buy my AC membership again. Without FFD, I don't really need to use BXP1s these days, so the AC membership is a decent redemption. Essentially, spend $16,500, get a free membership.
Jun 27, 2021 | 6:13 pm
#1305
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
Currently there is no fee to redeposit awards, and redeposit extend the data as if you had earned the points when the award was redeposited