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Thread: Business Extra ("ExtrAA") Program (master thread)
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Old May 31, 2021 | 5:57 am
  #1294  
uxb
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Originally Posted by safari ari
I tried applying a BXP1 to a segment I have already flown now, as there wasn't any C space at the time anyways. I am trying to use the same award code to confirm into a different flight that has availability, but I am getting a "Your Business Extra Upgrade certificate is associated with another reservation." I am unsure why it won't let me use it as 1) the segment I initially tried to apply it to has been flown and 2) it was never confirmed. Is there anything that can be done, or is the award stuck in limbo at this point and I need to contact the service desk?
Have you tried calling CS?
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