Originally Posted by
safari ari
I tried applying a BXP1 to a segment I have already flown now, as there wasn't any C space at the time anyways. I am trying to use the same award code to confirm into a different flight that has availability, but I am getting a "Your Business Extra Upgrade certificate is associated with another reservation." I am unsure why it won't let me use it as 1) the segment I initially tried to apply it to has been flown and 2) it was never confirmed. Is there anything that can be done, or is the award stuck in limbo at this point and I need to contact the service desk?
Have you tried calling CS?
Was going to wait until after the holiday weekend to call. But I ended up finishing my RT that had the upgrade attached to the outbound. So once that reservation was fully closed the UG became "Active" again and able for selection. Self fixed.