Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra® Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First† Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First† F
Upgrade to Business* C
Upgrade to First† A
* = First class cabin on 2-class flights
† = First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
Nov 23, 2021 | 2:03 pm
#1456
Join Date: Apr 2010
Posts: 1,583
Nice, thanks for posting. I didn’t receive the email (yet) but logged in and can see the reduced pricing. The BXP7 day passes are my favorite since they are transferrable and I can hand them out to employees and colleagues.
.
Nov 23, 2021 | 6:18 pm
#1458
Join Date: Feb 2005
Location: Washington DC
Programs: IB Oro, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,921
I was just going to redeem one of these to give to a friend, who doesn't have an AA account - it asks for an AA account at redemption - do you actually need to know the account # of the person you are giving the award to? Or, will a coupon be generated that I can just send to my friend? I always use these for BXP1s so never had the occasion before..
Nov 23, 2021 | 8:02 pm
#1459
Join Date: Jun 2000
Location: JFK > LGA >> EWR
Programs: AA EXP 1.2mm, Kimpton IC, Starwood Gold, Marriott Gold
Posts: 2,188
I'm trying to book awards online at business.aa.com but I can't actually enter the dates; the fields are not responsive. I've tried both Chrome and Safari. Does anyone know a way around this, or is the website just completely broken?
Nov 23, 2021 | 8:43 pm
#1460
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,364
im starting to think I can find more value out of 10 one-day passes instead of a whole year that I was about to get. and use the rest on 2 BXP1's for J to F upgrades on transatlantic
Last edited by Amil; Nov 23, 2021 at 8:53 pm
Nov 23, 2021 | 9:25 pm
#1461
Join Date: Jul 2003
Location: Kamuela, HI
Programs: AA-Plat
Posts: 479
Are the one day passes being issued with an expiration date of 6/22 if purchased in November 2021?
Nov 23, 2021 | 9:51 pm
#1462
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,278
The BE site is slow as molasses but works. Able to redeem points with no issues. To use them, I call.
Nov 24, 2021 | 12:50 am
#1463
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
I cannot apply upgrades as it keeps telling me that I must use a valid booking reference - which I did!
Nov 24, 2021 | 7:49 am
#1464
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,278
Nov 24, 2021 | 8:39 am
#1466
FlyerTalk Evangelist
Join Date: Feb 2003
Location: New York, NY
Programs: BAEC Gold, Delta Platinum, Hilton Diamond, Marriott Gold, AMEX Platinum (US)
Posts: 18,541
Nov 24, 2021 | 8:56 am
#1467
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 15,178
Nov 24, 2021 | 11:36 am
#1468
Join Date: Apr 2010
Posts: 1,583
Oh shoot. The last time I redeemed they were still mailing paper passes printed on cardstock. I would keep them in my desk drawer and hand them out as needed. Sounds like now they go directly to the designated traveller’s AA wallet. That’s much less useful.
Nov 24, 2021 | 2:27 pm
#1470
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,466
Did you mean transcontinental US? I didn't think you can use these across the ocean unless you're counting going to the Caribbean as TransAtlantic.