Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
Nov 26, 2021 | 4:52 am
#1487
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 6,272
G is definitely good for BXP1s. I think it's the lowest inventory bucket that is good for BXP1s. I know this because many of my GSA (government/military) tickets book into G and it's one of those rare instances when I cannot use a SWU but a BXP1 works fine. -FlyerBeek
Nov 29, 2021 | 2:54 am
#1489
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 6,272
Reminder, 1 day left on the Business Extra redemption sale!
Antarius was very close (impressive going off memory). The one-segment upgrades exclude B, N, O, Q or S fares.
-FlyerBeek
-FlyerBeek
Nov 29, 2021 | 12:39 pm
#1490
Join Date: Jan 2017
Location: NYC
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,541
Plus, if you have a companion, you can upgrade them prior to the windows/on different itineraries and saves you from 500 mile certs at 40$ each.
Nov 29, 2021 | 7:05 pm
#1491
Join Date: Aug 2004
Location: Chicago
Programs: AA- EXP UA - Silver SPG- PLT Marriott- PLT
Posts: 868
Same here, can't get any reservations to pull up. Says "no records found".
Nov 29, 2021 | 9:01 pm
#1493
Join Date: Feb 2005
Location: Washington DC
Programs: IB Oro, AA GLD 1MM, Hyatt Glob, Marriott LT Titanium
Posts: 1,921
I had over 4500 points expiring end of year so ended up redeeming for 1 BXP7 I gave to a friend, and 9 BXP1s, plus I already had 2 I didn't end up using, so now I have 11 to use over the next year. If only I could find some availability... anyway, the sale saved me around 1,350 points so I basically got 2 BXP1s for free. Can't complain about that, again as long as I can find some availability one of these days...
Nov 30, 2021 | 2:18 pm
#1494
Join Date: Nov 2010
Location: LAX/JFK
Programs: AA EXP
Posts: 181
Trying to use a BXP1 upgrade to go J>F on a JFK-LAX flight – was told I can't use the cert on this booking since it's through Amex travel and it's a special "leisure" fare. The J fare was indeed cheaper than aa.com at the time of booking. Anyone else have this experience?
Nov 30, 2021 | 3:16 pm
#1495
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,813
Non-transferable, but can the one day club passes be used for a companion?
If I redeem for two of these to myself, can I use them to get myself and a companion into the club, or would I have to issue the pass directly to them at the time I redeem?
If I redeem for two of these to myself, can I use them to get myself and a companion into the club, or would I have to issue the pass directly to them at the time I redeem?
Nov 30, 2021 | 3:46 pm
#1496
Join Date: Feb 2009
Location: LAX
Programs: AA EXP.
Posts: 1,364
I highly doubt youre in a B,N,Q,O or S fare code. I would HUCA or talk to a supervisor if it youre not. have you tried applying it online?
Last edited by Amil; Nov 30, 2021 at 3:51 pm
Nov 30, 2021 | 4:10 pm
#1497
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,466
No experience but I do have a question, what is the actual fare letter, still actual J? I didn't know they could have a J-lite.
Nov 30, 2021 | 6:56 pm
#1498
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 4,237
Ive used BXP1s on F80O fares before
Dec 1, 2021 | 9:22 am
#1499
Join Date: Jan 2008
Location: 06830
Programs: AA EXP 2MM HHonors Diamond
Posts: 425
I am amazed and a little disappointed to learn this so late in life.
Diaspora04
Dec 1, 2021 | 10:14 am
#1500
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,459
I had over 4500 points expiring end of year so ended up redeeming for 1 BXP7 I gave to a friend, and 9 BXP1s, plus I already had 2 I didn't end up using, so now I have 11 to use over the next year. If only I could find some availability... anyway, the sale saved me around 1,350 points so I basically got 2 BXP1s for free. Can't complain about that, again as long as I can find some availability one of these days...