Originally Posted by
jcain
Trying to use a BXP1 upgrade to go J>F on a JFK-LAX flight – was told I can't use the cert on this booking since it's through Amex travel and it's a special "leisure" fare. The J fare was indeed cheaper than aa.com at the time of booking. Anyone else have this experience?
Whats your booking code?
I highly doubt youre in a B,N,Q,O or S fare code. I would HUCA or talk to a supervisor if it youre not. have you tried applying it online?
Last edited by Amil; Nov 30, 2021 at 3:51 pm