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Business Extra ("ExtrAA") Program (master thread)

Old Nov 21, 2012, 10:53 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
American Airlines Business Extra Program (master thread)

Historical Notes
  • October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
  • Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
  • Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
  • Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
  • Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
  • Sep 2013 - Business ExtrAA brand changed to simply Business Extra
  • Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]

Key Information
  • Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)

  • Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.

  • Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.

    Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.

  • Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
    PlanAAhead - Economy T
    PlanAAhead - Business* U
    PlanAAhead - First Z

    AAnytime - Economy Y
    AAnytime - Business* J
    AAnytime - First F

    Upgrade to Business* C
    Upgrade to First A

    * = First class cabin on 2-class flights
    = First class cabin on 3-class flights

  • Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.

  • Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:

    Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date.
  • Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.

    Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.

    You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

    (Or you can place everything after the slash directly in the second advanced control box.)

    These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s

  • Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.

  • Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
  • Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.

    A Business Extra number can be added to an existing BA reservation as follows:
    1. Go to www.britishairways.com
    2. Select 'Manage My Booking' tab
    3. Follow the instructions to pull up your reservation
    4. Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
    5. Add your Business Extra number and check the box to give your consent.

    Retroactive credit for completed travel can be requested via the Business Extra website.

  • Contact Business Extra

    Web home page: https://www.businessextra.com

    Booking and Ticketing (Meeting Services desk)
    www.aa.com
    1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week

    Business Extra Customer Service
    1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
    Fax: 1-817-931-9029
    E-mail: [email protected]

    Link to aa.com BE contact web form
    http://www.aa.com/contactAA/viewEmai...businessExtrAA

    Link to BE web contact form

Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
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Business Extra ("ExtrAA") Program (master thread)

Old Mar 9, 2018, 2:31 pm
  #466  
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
If I see upgrades available on Expertflyer, can I order the BXP1 after I request the upgrade from meeting services, or can I order the BXP1 while on the phone with meeting services, or do I have to order the BXP then call meeting services and hope the upgrade is still there?
mvoight is offline  
Old Mar 9, 2018, 2:40 pm
  #467  
 
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 364
Originally Posted by mvoight
If I see upgrades available on Expertflyer, can I order the BXP1 after I request the upgrade from meeting services, or can I order the BXP1 while on the phone with meeting services, or do I have to order the BXP then call meeting services and hope the upgrade is still there?
You need the BXP1 to request an upgrade from Meeting Services. Now that BXP1s are issued digitally, you can request a cert as soon as you see the upgrade available then can read the serial no. out to the agent.
potus18 is offline  
Old Mar 9, 2018, 9:08 pm
  #468  
 
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
Originally Posted by dkc192
I'm pretty sure AA.com is incapable of displaying BXP1 requests. Even with the upgrade waitlisted/requested, the website may continue to show either a complimentary upgrade requested or simply "not available" (or something to that effect).
I noticed that my BXP1 cleared (LAX-JFK), yay!
Of course I didn't get a notification, and my ticket hasn't been re-ticketed.
When I called the meeting service to apply the BXP1, the agent asked me serial number.
Does that mean I don't need to give the paper cert at LAX anymore?
MrJBoy is offline  
Old Mar 15, 2018, 12:34 pm
  #469  
 
Join Date: Nov 2011
Posts: 6,384
Can you earn BusinessExtra points if you don't book on AA.com?
yerffej201 is offline  
Old Mar 15, 2018, 12:40 pm
  #470  
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Yes but it has to be added to the ticket with a phone call (there is no way to do this online if the ticket was purchased outside of AA).
enpremiere is offline  
Old Mar 15, 2018, 1:11 pm
  #471  
 
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Originally Posted by enpremiere
Yes but it has to be added to the ticket with a phone call (there is no way to do this online if the ticket was purchased outside of AA).
Or request credit after you fly.
enpremiere likes this.
akcae is offline  
Old Mar 16, 2018, 9:07 am
  #472  
 
Join Date: Jun 2006
Location: SFO/OAK
Programs: AA EXP 3.4MM, BAEC, UAMP, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT
Posts: 2,723
Originally Posted by enpremiere
Yes but it has to be added to the ticket with a phone call (there is no way to do this online if the ticket was purchased outside of AA).
unless you book with BA, whose website allows you to enter both AA FF and BE numbers.
billgrates3 is offline  
Old Mar 25, 2018, 12:28 pm
  #473  
Moderator: New York City and FlyerTalk Evangelist
 
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Arrow Specifying BXP1 / BXP3 Upgrade-eligible Fares in ITA

As we know, BXP1 & BXP3 upgrades exclude B, N, O, Q, S fares. It's possible to "upfare" to an eligible fare class. So, how to search for eligible fares specifically on ITA? One option is to specify a V or G fare, which is often the lowest eligible fare. But, with the advent of Premium Economy (P fare), this is not always the case. So, the better solution is to exclude the ineligible fares. Took me some hunting around and trial & error to figure this out, so thought I would share here. Applying ~ NOT logic and & AND logic, the ITA code looks like this:
jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)

If you want to string that together with other commands, such as maximum duration, you separate them with a semicolon:
jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
If people feel this is useful, I can add to the wikipost.
dstan is offline  
Old Mar 26, 2018, 5:31 pm
  #474  
 
Join Date: Nov 2011
Posts: 6,384
For those who have used BXP3s, do they clear like SWU's into C class for two-cabin and A class for three-cabin?
yerffej201 is offline  
Old Mar 26, 2018, 6:09 pm
  #475  
 
Join Date: May 2017
Location: San Francisco
Programs: AA EXP
Posts: 364
Originally Posted by yerffej201
For those who have used BXP3s, do they clear like SWU's into C class for two-cabin and A class for three-cabin?
Yep.
potus18 is offline  
Old Mar 26, 2018, 6:37 pm
  #476  
 
Join Date: Nov 2011
Posts: 6,384
Originally Posted by potus18
Yep.
and now that they're not paper certs, you can basically redeem and have the upgrade clear the same day?
yerffej201 is offline  
Old Mar 26, 2018, 8:19 pm
  #477  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,263
Originally Posted by yerffej201
and now that they're not paper certs, you can basically redeem and have the upgrade clear the same day?
Yes, provided C or A space is available.
dkc192 is offline  
Old Mar 26, 2018, 10:30 pm
  #478  
 
Join Date: Sep 2011
Location: SNA
Programs: AA EXP, Hilton Diamond, Hyatt Globalist, IHG Plat, Marriott Gold, National EE
Posts: 1,199
Is there a thread for the Business Extra AMEX Corporate Card? https://businessextra.com/card.htm
ralphs is offline  
Old Mar 27, 2018, 9:04 pm
  #479  
 
Join Date: Nov 2011
Posts: 6,384
any promo codes recently?
yerffej201 is offline  
Old Mar 28, 2018, 1:44 pm
  #480  
 
Join Date: May 2017
Location: DC
Programs: AA PLT Pro, IHG Spire Elite
Posts: 12
Does anyone know how to remove the business extra number from an existing reservation that hasn't been flown yet?
yuripa87 is offline  

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