Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
Aug 9, 2019 | 3:45 pm
#946
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,655
I have some point expiring at the end of the year - do I just need to redeem them prior to expiration or does the benefit (award flight, upgrade, Admirals Club passes) also need to be used/consumed by the expiration date?
Aug 9, 2019 | 7:10 pm
#948
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 15,172
You just have to redeem by the end of the year, then the award is typically good for another year.
Aug 10, 2019 | 12:19 pm
#949
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,190
I'm in the same situation with expiring miles at the end of the year and awaiting posting from several future flights to get me to the award level I want to take advantage of. With the ability to now book BE award flights, can these certs be applied to one of these bookings or must be call in to book and ticket with a BE flight award voucher?
Aug 11, 2019 | 8:54 am
#950
Join Date: Jun 2012
Location: ORD, MIA
Programs: AA EXP, JL JGC, Hyatt Glob
Posts: 385
Have 1 BXP1 certificate, requested upgrade for a flight via the website, waitlisted. Anyone have experience waitlisting the same cert for another flight in case the first one does not clear? (ie. request upgrades for two flights at the same time with 1 certificate)
Aug 12, 2019 | 8:21 am
#951
Join Date: Mar 2009
Location: DEN - MAD
Programs: OneWorld SAPPH/F9 20K/SkyPesos SILVER/Hyatt GLOBALIST/Caes-Wynd DIAM/Choice PLAT/Crown&Anch GOLD
Posts: 473
I'm in the same situation with expiring miles at the end of the year and awaiting posting from several future flights to get me to the award level I want to take advantage of. With the ability to now book BE award flights, can these certs be applied to one of these bookings or must be call in to book and ticket with a BE flight award voucher?
Aug 20, 2019 | 1:37 pm
#952
Join Date: May 2001
Location: Valley of the Sun, AZ, USA
Programs: AA EXP, HHonors Gold(working back up)
Posts: 608
Question - I booked 7 tickets for an extended family vacation in July. I got the credit for my ticket, but are the other 6 tickets eligible for business extra credit? I'm in the same boat in 2 weeks 3 of us going on a trip I booked.
Aug 20, 2019 | 5:29 pm
#953
Join Date: Jun 2002
Posts: 705
If your family is like mine, they all work for the family business. You can submit the request through the web site or by calling. You will need the ticket numbers, I believe.
Also, you can add the BE number to existing reservations.
Aug 21, 2019 | 3:34 am
#954
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 28,002
Can BXP1 be used to upgrade an award ticket? The terms don't exclude T fare class, and nothing says otherwise. Not sure and thus curious.
Aug 21, 2019 | 8:25 am
#955
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,459
Nope -- only single segment revenue tickets may be upgraded. And not if the fare class is any of the cheap fares (QSON). Also not valid for domestic J to F upgrades (mileage upgrades and SWUs only for these).
Aug 21, 2019 | 2:03 pm
#956
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 7,458
This is incorrect -- BXP1s have always been, and still are, good to upgrade any paid J fare (domestic or international) to F. Works on J, R, D, I, whatever. I routinely use BXP1s for LAX-JFK to get Flagship Dining. It is the optimal use of a BXP1 in my opinion.
Aug 21, 2019 | 6:35 pm
#957
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,426
Does anyone have any experience with BXP3s in IRROPS? Are they treated the same as SWUs, in that you're basically treated as a J passenger?
Aug 23, 2019 | 4:09 pm
#959
Join Date: Jan 2008
Location: JFK, BUR, YVR
Programs: AC, AS (PLT), BA, DL, HH (G), MR (TIT/LTP), UA (*S), UScAAre (1,94MM), WN
Posts: 5,332