Business Extra ("ExtrAA") Program (master thread)

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May 30, 2019 | 5:15 pm
  #901  
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daron4000
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I hadn't found a post that provided a clear answer so wanted to share that I recently redeemed BE points for a J award to Europe on IB. Since the flights booked into a revenue fare code (R), I wasn't sure if they would earn miles. Low and behold, I earned EQM and RDM as if I had paid for these flights. Silver lining for the expensive taxes and more costly points than AA saver award would have been, but worth it since the points were expiring soon anyways and there was no saver awards on the dates I needed!
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Jun 4, 2019 | 12:56 pm
  #902  
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uscjeff
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Is anyone else having issues with being able to use a BXP1 that gets waitlisted but never clears? Always seems to be an issue for me - when I try to use again I get an error that its "tied to another reservation." Yet another reason I am no longer waitlisting these - just putting on C-alerts and calling when space opens up
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Jun 4, 2019 | 1:22 pm
  #903  
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chicago747
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Quote:
Originally Posted by uscjeff
Is anyone else having issues with being able to use a BXP1 that gets waitlisted but never clears? Always seems to be an issue for me - when I try to use again I get an error that its "tied to another reservation." Yet another reason I am no longer waitlisting these - just putting on C-alerts and calling when space opens up
I haven't wait-listed them in awhile either. As I travel mostly for leisure I only book flights I can confirm the upgrade. My trip last week instead of calling I actually applied the upgrade online (once my trip was ticketed) and it actually worked. I was shocked but was happy not to waste the 5 minutes to make the call.
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Jun 4, 2019 | 2:52 pm
  #904  
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Quote:
Originally Posted by chicago747
I haven't wait-listed them in awhile either. As I travel mostly for leisure I only book flights I can confirm the upgrade. My trip last week instead of calling I actually applied the upgrade online (once my trip was ticketed) and it actually worked. I was shocked but was happy not to waste the 5 minutes to make the call.
100%. I called and got mine freed up then applied online. Gotta say - the online process is pretty quick and easy!
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Jun 5, 2019 | 8:08 am
  #905  
natemoore12
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Hi guys,

I live in the UK and am trying to find availability for LHR - LAX in April next year. Have a BX6B cert and enough points for a second. The new business.aa.com tool is indicating PlanAhead as available in Business on AA for the dates in the interstitial calendar and then when I click through shows nothing. I have tried many routings and I know this type is tricky to use. But is anyone else finding phantom space like this? Or is this an instance where I need to call?

Related: is it safe to say the 6Bs are nearly impossible to use? I can be flexible and don't mind another EU airport departure and any west coast airport for arrival...but I just don't see anything available from anywhere to anywhere for 04/2020.

Many thanks!
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Jun 5, 2019 | 8:27 am
  #906  
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Quote:
Originally Posted by natemoore12
Hi guys,

I live in the UK and am trying to find availability for LHR - LAX in April next year. Have a BX6B cert and enough points for a second. The new business.aa.com tool is indicating PlanAhead as available in Business on AA for the dates in the interstitial calendar and then when I click through shows nothing. I have tried many routings and I know this type is tricky to use. But is anyone else finding phantom space like this? Or is this an instance where I need to call?

Related: is it safe to say the 6Bs are nearly impossible to use? I can be flexible and don't mind another EU airport departure and any west coast airport for arrival...but I just don't see anything available from anywhere to anywhere for 04/2020.

Many thanks!
Welcome to FT. I haven't used the BE online booking tool much, but when I tried it it seemed very clunky. You can always search availability at aa.com for a normal AAdvantage award, put on hold whatever you see that works, then call Meeting Services to book it using your BE certificate.

And yes, as BX6B's require sAAver space in business class on AA metal to/from Europe, they've become very hard to use, especially if you're looking for a route like LHR-LAX. sAAver space in busines on AA longhaul flights is somewhat of a unicorn, although with flexibility you should be able to find something. I've seen a decent amount of space from ZRH and AMS, for example.
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Jun 5, 2019 | 8:34 am
  #907  
natemoore12
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Quote:
Originally Posted by JJeffrey
Welcome to FT. I haven't used the BE online booking tool much, but when I tried it it seemed very clunky. You can always search availability at aa.com for a normal AAdvantage award, put on hold whatever you see that works, then call Meeting Services to book it using your BE certificate.

And yes, as BX6B's require sAAver space in business class on AA metal to/from Europe, they've become very hard to use, especially if you're looking for a route like LHR-LAX. sAAver space in busines on AA longhaul flights is somewhat of a unicorn, although with flexibility you should be able to find something. I've seen a decent amount of space from ZRH and AMS, for example.
Thanks! Im a long time lurker actually. Appreciate the quick reply. It actually wouldnt be so clunky if it displayed information that was correct...I tried going through the steps for a partner award for instance and everything was working as expected. I was perhaps overly optimistic that it was finding some magic availability that wasnt available on aa.com.

Ive got a bunch of Expert Flyer alerts set up so hopefully something pops up before December when the first certificate expires.
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Jun 6, 2019 | 8:40 am
  #908  
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Upgrade Award - what happens if downgraded due to equipment swap?
So let's say you book/use an Upgrade Award for a flight segment and then later, that flight changes due to equipment change and it's a one-cabin aircraft?
Do they re-instate the upgrade award with a new 1-year expiration?
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Jun 8, 2019 | 6:24 pm
  #909  
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I just booked a trip for August and the outbound sector is in V fare class (eligible for BXP1 upgrade) but when I went to business.aa.com and tried searching the PNR up in Business Extra Award Upgrade I got a message saying this kind of reservation is not eligible for Business Extra upgrades

Anyone experienced this? Or is it because there are no confirmable upgrade space I have to call and be waitlisted?
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Jun 14, 2019 | 4:41 pm
  #910  
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uscjeff
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Quote:
Originally Posted by golfingboy
I just booked a trip for August and the outbound sector is in V fare class (eligible for BXP1 upgrade) but when I went to business.aa.com and tried searching the PNR up in Business Extra Award Upgrade I got a message saying this kind of reservation is not eligible for Business Extra upgrades

Anyone experienced this? Or is it because there are no confirmable upgrade space I have to call and be waitlisted?
I have seen the same with V and could not figure out why. It lets you waitlist if no C space with other eligible fare codes
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Jun 15, 2019 | 9:04 am
  #911  
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uscjeff
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Following up on the above. C opened on my flight tomorrow. Called BE Desk and was told BXP1s cannot be used on V fares. They really should have that on the site
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Jun 15, 2019 | 9:40 am
  #912  
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Quote:
Originally Posted by uscjeff
Following up on the above. C opened on my flight tomorrow. Called BE Desk and was told BXP1s cannot be used on V fares. They really should have that on the site
I think G is the lowest fare bucket, but I dont remember V being excluded on domestic travel. It is excluded for international travel. If it is a domestic trip, then challenge them.
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Jun 15, 2019 | 9:51 am
  #913  
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Ross0
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V is not excluded. The excluded fare classes are listed right on the BE site. They are: B, N, O, Q and S.

I find the BE program is terribly run. Agents are clueless half the time. HUCA.
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Jun 15, 2019 | 1:35 pm
  #914  
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When I enter my First/Last name and record locater to see my itinerary at the BE booking site, it says "No Record Found"...
We two split our record locater earlier and maybe that's causing the issue??? My travel partner's itinerary doesn't show, either...
Of course at AA.com we can see our itinerary, though...
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Jul 5, 2019 | 4:07 am
  #915  
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Hello. I'm having the same problem and I was wondering if you ever found a solution to this? Thanks.
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