Jan 14, 2024, 1:29 pm
Last edit by: JY1024
Saturday evenings, AA loads schedules and runs batch processes. This means some scheduled flights might go missing, or your account may show all zeroes, sometimes well into Sunday. It will all come back.
If the website doesn't work try the app, or vice versa.
aa.com troubles? Check by using aktchi's recommended way: http://isup.me- or http://www.isitdown.us, http://www.doj.me
Or use this direct link - http://downorisitjustme.com/res.php?url=aa.com
If it is just you, try: reload the page, empty your cache, delete one or more cookies, quit and restart the browser, shut down and reboot the computer.
LRD shared: (maybe)... it's a bad cookie. I use the "Remove Cookie for Site" extension. This adds a menu item to your mouse right-click that clears the cookies for just the domain you are viewing. Works ...for example, clearing Citi cookies before submitting a second, same-day AA credit-card application.
Drunkmuppet: Go to book flights->advanced->clearhistory.
azsharonc: How to resolve the 400 errors in Chrome
1. clear you recent search history on the advanced search page
2. you can delete aa.com cookies by left clicking on American Airlines Inc in the address field
Select Cookies from the list
from the list of cookies, expand the caret for aa.com or www.aa.com
click on cookies then click remove.
"Flight / Fare selected no longer available; please modify your request" common booking error
For Web-related issues, including web-displayed fares issues, call American Airlines Web Services PhonesUnited Kingdom: 0207-365-0777 Mon - Fri 7:00 a.m. - 7:00 p.m. GMT; Sat - Sun 8:30 a.m. - 5:00 p.m.
Servicios Web de AA.com en Espaol U.S. or Canada 1-800-222-2377, 6:00 a.m. - 2:00 a.m. US CT daily
All Other Locations 1-918-832-1384, 6:00 a.m. - 2:00 a.m. US CT daily
Get AA.com to remember your account number and password? serfty recommends, for personal devices ONLY: Greasemonkey with the "Allow Password Remembering".
N.B. Older posts have been archived to: 2016 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
ARCHIVE: AA.com 2017 website & app down, glitch, bug, fix etc. (Consolidated
ARCHIVE: aa.com 2018 website down, glitch, bug, etc. (consolidated)
ARCHIVE: aa.com 2019 website down, glitch, bug, etc. (consolidated)
ARCHIVE: aa.com website / app down, glitch, bug, etc. (2020-2023)
AA Forum Moderator Team
If the website doesn't work try the app, or vice versa.
aa.com troubles? Check by using aktchi's recommended way: http://isup.me- or http://www.isitdown.us, http://www.doj.me
Or use this direct link - http://downorisitjustme.com/res.php?url=aa.com
If it is just you, try: reload the page, empty your cache, delete one or more cookies, quit and restart the browser, shut down and reboot the computer.
LRD shared: (maybe)... it's a bad cookie. I use the "Remove Cookie for Site" extension. This adds a menu item to your mouse right-click that clears the cookies for just the domain you are viewing. Works ...for example, clearing Citi cookies before submitting a second, same-day AA credit-card application.
Drunkmuppet: Go to book flights->advanced->clearhistory.
azsharonc: How to resolve the 400 errors in Chrome
1. clear you recent search history on the advanced search page
2. you can delete aa.com cookies by left clicking on American Airlines Inc in the address field
Select Cookies from the list
from the list of cookies, expand the caret for aa.com or www.aa.com
click on cookies then click remove.
"Flight / Fare selected no longer available; please modify your request" common booking error
For Web-related issues, including web-displayed fares issues, call American Airlines Web Services PhonesUnited Kingdom: 0207-365-0777 Mon - Fri 7:00 a.m. - 7:00 p.m. GMT; Sat - Sun 8:30 a.m. - 5:00 p.m.
Servicios Web de AA.com en Espaol U.S. or Canada 1-800-222-2377, 6:00 a.m. - 2:00 a.m. US CT daily
All Other Locations 1-918-832-1384, 6:00 a.m. - 2:00 a.m. US CT daily
Get AA.com to remember your account number and password? serfty recommends, for personal devices ONLY: Greasemonkey with the "Allow Password Remembering".
N.B. Older posts have been archived to: 2016 AA.com website & app down, glitch, bug, fix etc. (Consolidated)
ARCHIVE: AA.com 2017 website & app down, glitch, bug, fix etc. (Consolidated
ARCHIVE: aa.com 2018 website down, glitch, bug, etc. (consolidated)
ARCHIVE: aa.com 2019 website down, glitch, bug, etc. (consolidated)
ARCHIVE: aa.com website / app down, glitch, bug, etc. (2020-2023)
AA Forum Moderator Team
aa.com website / app down, glitch, bug, etc. (master thread)
Feb 3, 2025 | 12:09 pm
#166
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,808
Yesterday, both my daughter and I tried to change the date of our flights returning from FCO to the US in May by a few days, from a Friday to the following Tuesday. We were originally booked on the same flights. She was unable to change her return flights; the error message showed that it was due to a schedule change (5 minutes!!!). I managed to get to a screen displaying flights for the desired date; however, only PE and Main Cabin options displayed (we were booked in Business). These were not award redemptions.
We both called in. The EXP agents were able to change the return flights without any issue.
We both called in. The EXP agents were able to change the return flights without any issue.
Feb 10, 2025 | 8:44 pm
#168
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,881
Feb 10, 2025 | 8:50 pm
#169
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,313
Where are you located?
I was in Europe this weekend and experienced the same thing. Every single page load brings up the opt-out cookies GDPR page. Doesn't matter what you select, it will still reappear.
half the time, the popup would load in between the old reservation layout and the new one, causing the page to not allow scrolling. Which then requires a refresh and the popup again.
It's like AA hired their web developers from sketchy sports streaming sites.
I was in Europe this weekend and experienced the same thing. Every single page load brings up the opt-out cookies GDPR page. Doesn't matter what you select, it will still reappear.
half the time, the popup would load in between the old reservation layout and the new one, causing the page to not allow scrolling. Which then requires a refresh and the popup again.
It's like AA hired their web developers from sketchy sports streaming sites.
Feb 11, 2025 | 12:09 pm
#172
Join Date: Mar 2006
Location: SF, CA, US
Programs: AA Exec Plat, UA MM Gold, HHonors Gold, Marriott Bonvoy Plat, IHG Ambassador
Posts: 1,284
Same here. I either get the login screen again or "something went wrong" nonsense. All of my booked trips have disappeared from my AA iOS app.
Feb 11, 2025 | 12:16 pm
#173
Join Date: Jun 2014
Location: DFW
Programs: AA Lifetime Gold, Admirals Club, Global Entry
Posts: 1,156
At least they now seem to know about the no login issue. Instead of an endless loop to the login screen, they're now adding a pink box that says, "Our system is having trouble. Please try again or come back later." Gee, that's a big help. In the meantime neither my wife nor I can log in at all.
And now, at 1:18 Central, two minutes later, it appears to be fixed. They were out for 20 minutes or so.
And now, at 1:18 Central, two minutes later, it appears to be fixed. They were out for 20 minutes or so.
Feb 11, 2025 | 12:22 pm
#174
Join Date: Nov 2017
Programs: AA Plat, National Exec Elite, Marriott Lifetime Plat, Wyndham Plat
Posts: 178
No problems for me in the app on my iPhone, seems fully functional at this point, but I was just changing seats on an upcoming flight and checking my LP balance, not actually booking a flight
Feb 11, 2025 | 12:27 pm
#176
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,944
Was having issues with the login screen, but even with that resolved in the past few minutes, it seems that the reservations system thinks I have zero miles when my account on the same screen shows my full 6 figure balance. Probably also why I can get through to the payment screen but then it errors when trying to purchase. Extremely frustrating.
Feb 11, 2025 | 12:32 pm
#177
Join Date: Jun 2014
Location: DFW
Programs: AA Lifetime Gold, Admirals Club, Global Entry
Posts: 1,156
Me too. My reservations show but my miles (among other things) have vaporized for the moment, accompanied by the following box:
Now isn't that all just peachy?
And at 1:35 Central, this seems to be fixed. So maybe all's well now?
Unable to display some information
Our system is having trouble. Please check back later.Now isn't that all just peachy?
And at 1:35 Central, this seems to be fixed. So maybe all's well now?
Feb 11, 2025 | 12:43 pm
#178
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 3,081
Me too. My reservations show but my miles (among other things) have vaporized for the moment, accompanied by the following box:
Now isn't that all just peachy?
And at 1:35 Central, this seems to be fixed. So maybe all's well now?
Unable to display some information
Our system is having trouble. Please check back later.Now isn't that all just peachy?
And at 1:35 Central, this seems to be fixed. So maybe all's well now?
I just stopped by to saw you have one of the best usernames ever. Now I'm considering changing mine to "Low-margin Elite". Or possibly just "Traveling Cheapskate".
Feb 11, 2025 | 12:54 pm
#179
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,313
Feb 11, 2025 | 12:57 pm
#180
Join Date: Jun 2014
Location: DFW
Programs: AA Lifetime Gold, Admirals Club, Global Entry
Posts: 1,156
Ah, thanks and ,yes, that's but a very small vestige of former glory way back when Platinum actually meant something. Then on our current topic, I've had to clear my cache to log in lately to aa.com -- and that's never, ever happened before.