Jan 28, 2024, 7:11 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is [Consolidated]UA/Partner flights miles not posting?
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait15 7 days.
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
If a United / United Express flight has not posted within 5 days, you may request missing flight credit
Go to the bottom of the page and sign-in into your account
You will need the e-ticket number.
Requests may be submitted up to 12 months after the date of your flight.
For missing flight partner credit you will need to wait
For any segment operated by a Star Alliance partner airline, Aer Lingus or Jet Airway, you’ll need to enter additional information along with the ticket number.
For missing non-flight partner credit you will need to wait 8 weeks before requesting missing credit
related thread: Retroactive flight credit for new MP account
UA claims I was a "no show" , cancelled rest of itin -- but I did actually fly!!!
For the archive of previous posts: Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Consolidated "UA/Partner flights (miles) not posting? [ARCHIVE]
Jan 5, 2015, 12:48 pm
#1697
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Here is the link to the United forum on FT
http://www.flyertalk.com/forum/unite...leageplus-681/
You need to know booking class as some earn 0 miles
For info on crediting AC flights see
http://www.united.com/CMS/en-US/mark...spx?ItemId=313
For info crediting AI flights see
http://www.united.com/CMS/en-US/mark...spx?ItemId=643
http://www.flyertalk.com/forum/unite...leageplus-681/
You need to know booking class as some earn 0 miles
For info on crediting AC flights see
http://www.united.com/CMS/en-US/mark...spx?ItemId=313
For info crediting AI flights see
http://www.united.com/CMS/en-US/mark...spx?ItemId=643
Jan 5, 2015, 12:50 pm
#1698
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Jan 5, 2015, 9:16 pm
#1699
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
That you know someone whose LH flights credited quickly to M+ means nothing since LH flights post credit to M+ faster than UA metal flights.
As others have said, sit tight and meanwhile find the web page at united.com for requesting online credit and take photos of your boarding passes. The online method will tell you how long you have to wait before requesting credit. I think it might be two weeks, but don't trust me. Go to the web page.
As others have said, sit tight and meanwhile find the web page at united.com for requesting online credit and take photos of your boarding passes. The online method will tell you how long you have to wait before requesting credit. I think it might be two weeks, but don't trust me. Go to the web page.
Jan 5, 2015, 9:17 pm
#1700
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,861
Appears not purchased from UA, so another desired indication would be if the itin showed up before flying in your account on ua.com?
Do you have any indication your MP account was actually attached to the ticket?
Jan 6, 2015, 3:47 am
#1701
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Jan 6, 2015, 4:01 am
#1702
Join Date: Apr 2014
Location: LHR
Programs: UA 1K, Marriott Gold, mLife Platinum
Posts: 380
This is "frequent" with AC.
I had a YWG-YVR-LAS pair of flights on 25-December in Z class.
So far only YWG-YVR credited, and am expecting to be submitting a claim for the missing miles (again)
I had a YWG-YVR-LAS pair of flights on 25-December in Z class.
So far only YWG-YVR credited, and am expecting to be submitting a claim for the missing miles (again)
Jan 6, 2015, 10:08 am
#1703
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
[Consolidated] UA/Partner flights miles not posting?
Post your missing 2015 UA and Partner flight miles issues here. For missing 2014 miles, please us the 2013/2014 thread which will remain open for a while to accommodate those with issues from late in 2014
http://www.flyertalk.com/forum/unite...4-edition.html
goalie
UA Forum Co Moderator
http://www.flyertalk.com/forum/unite...4-edition.html
goalie
UA Forum Co Moderator
Jan 6, 2015, 4:46 pm
#1704
Join Date: Jun 2010
Location: SAN
Programs: UA 1K MM, HH Silver, Marriott Platinum
Posts: 221
as the 2014 was closed
This is the boarding pass for a flight I had in late December, any chance that the miles will post for this flight? or will I have to deal with bundles of fun with UA and SK?
This is the boarding pass for a flight I had in late December, any chance that the miles will post for this flight? or will I have to deal with bundles of fun with UA and SK?
Jan 6, 2015, 5:28 pm
#1705
Join Date: Nov 2003
Location: BRI
Programs: UA Premier Gold, DL FO, DL MM, Marriott Gold, Hyatt platinum
Posts: 914
My flight late in December from IAD to DEN was delayed more than two hours by a mechanical problem. After it became obvious I'd miss my connection in DEN, the last flight out that day, the gate agent offered to rebook me on the first flights the next morning. Somehow, the new IAD-DEN was miscoded as an award flight and I received no mileage or PQM credit for it. I needed the miles to maintain status.
After four calls to MileagePlus services (and at least 20 minutes on hold each time), two email submissions of the original purchase receipt and boarding pass, and a two-week wait, a fifth call (and another 20 minute wait) apparently did the trick. The missing flight still doesn't show up in my account summary. But dollar, PQM and mileage figures show up as adjusted, and the agent assured me my status is now good through 2105.
I continue to wonder why it has to be so difficult to get an obvious and seemingly simple coding mistake corrected.
After four calls to MileagePlus services (and at least 20 minutes on hold each time), two email submissions of the original purchase receipt and boarding pass, and a two-week wait, a fifth call (and another 20 minute wait) apparently did the trick. The missing flight still doesn't show up in my account summary. But dollar, PQM and mileage figures show up as adjusted, and the agent assured me my status is now good through 2105.
I continue to wonder why it has to be so difficult to get an obvious and seemingly simple coding mistake corrected.
Mar 24, 2015, 3:08 pm
#1706
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
Not sure of the correct thread for this, so Ill try it here.
I flew with Copa a couple of weeks back (booked on copaair.com as I usually do) entering my MP number - I know it was accepted as I could pick the first 3 rows of economy after purchase and was CPUd later on.
According to the chart here, I think I should earn 75% base miles (U fare):
http://www.united.com/CMS/en-US/Mark...spx?ItemId=565
Flight was just over 15 days ago so I have submitted the form on United to track down the miles.
Just wondering has anyone had an issue with Copa (or other airlines) posting miles since March 1st? Usually for me they are posted on the 7th day after the flight is flown
I flew with Copa a couple of weeks back (booked on copaair.com as I usually do) entering my MP number - I know it was accepted as I could pick the first 3 rows of economy after purchase and was CPUd later on.
According to the chart here, I think I should earn 75% base miles (U fare):
http://www.united.com/CMS/en-US/Mark...spx?ItemId=565
Flight was just over 15 days ago so I have submitted the form on United to track down the miles.
Just wondering has anyone had an issue with Copa (or other airlines) posting miles since March 1st? Usually for me they are posted on the 7th day after the flight is flown
Mar 24, 2015, 3:43 pm
#1707
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,752
I've been waiting on Copa PQD's to post since Jan 1. The miles and segments posted. But after a numbers of emails, still waiting on the PQD's.
What makes it hard is that the ticket is not on 016 stock. So it's a cumbersome on the UA side.
What makes it hard is that the ticket is not on 016 stock. So it's a cumbersome on the UA side.
Apr 3, 2015, 11:59 am
#1708
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
Update - My miles for the outgoing journey posted today/yesterday. The return journey posted about 3 hours after I made my original post. All square now (too bad only 70% fare, no Status bonus and no return of the Copa 25% book on copaair.com bonus 
)
)
May 5, 2015, 7:32 pm
#1709
Join Date: Oct 2012
Posts: 64
Foreign flights don't post
I took two star carriers 10 days ago and only one posted to my account. What's the best way to fix this?
May 5, 2015, 7:36 pm
#1710
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
http://www.united.com/web/en-US/Cont...ageCredit.aspx