Presidential Plus Card Changes
Sep 16, 2012 | 11:57 am
#1651
Join Date: Dec 1999
Programs: UA 1K/1MM, AC 25K, Marriott LT Platinum
Posts: 440
Good news for folks who want a credit card that allows one to earn PQMs: It appears that Chase and United have begun to issue Presidential Plus cards again. Mine came in the mail yesterday.
Here's the backstory. Last week, I called Chase to see if there were any plans to reintroduce the PP card, as several people on FT had reported hearing. The customer service rep put me on hold for 5 minutes to speak with her supervisor; when she came back, she said she would put in a request to switch me from the Club Card to the PP. The only catch, she explained, was that the PP card was a MasterCard, not a Visa (fine), and the annual fee would be $395 instead of $375 (fine, $20 is a small price to pay for the ability to accrue PQMs). She said it would take about a week and, sure enough, the card came yesterday.
Nice to see that Chase and United are responding to consumer demand for a product that accrues PQMs.
Here's the backstory. Last week, I called Chase to see if there were any plans to reintroduce the PP card, as several people on FT had reported hearing. The customer service rep put me on hold for 5 minutes to speak with her supervisor; when she came back, she said she would put in a request to switch me from the Club Card to the PP. The only catch, she explained, was that the PP card was a MasterCard, not a Visa (fine), and the annual fee would be $395 instead of $375 (fine, $20 is a small price to pay for the ability to accrue PQMs). She said it would take about a week and, sure enough, the card came yesterday.
Nice to see that Chase and United are responding to consumer demand for a product that accrues PQMs.
Sep 16, 2012 | 2:17 pm
#1652
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
With this success story from salesna in mind, I tried to call Chase to change my Club card to a PP card, but I was told it's not possible. Later that day I called again and spoke to a different CSR and I was told the same thing. What is a customer supposed to do? Just keep calling back until they reach someone who can do it?
Sep 17, 2012 | 2:32 pm
#1653
Join Date: Feb 2009
Location: TX
Programs: UA 1K, Million Miler, BA
Posts: 195
With this success story from salesna in mind, I tried to call Chase to change my Club card to a PP card, but I was told it's not possible. Later that day I called again and spoke to a different CSR and I was told the same thing. What is a customer supposed to do? Just keep calling back until they reach someone who can do it?
Sep 17, 2012 | 2:38 pm
#1654
Join Date: Feb 2012
Location: IAD, DCA
Posts: 246
I'm disappointed to hear that y'all haven't had the same luck in switching cards. Maybe I got lucky with a good CSR and supervisor who were willing to bend the rules. Would be interested to know if anyone else has been able to switch to the Presidential Plus card?
Sep 17, 2012 | 5:01 pm
#1656
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
Purchased PQMs can be used up to 1K. It's FEQMs that don't count past Platinum.
Sep 18, 2012 | 10:14 am
#1658
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
It may seem hairsplitting to you, but it's an important distinction that confuses many.
Sep 18, 2012 | 1:35 pm
#1660
Join Date: Nov 2006
Location: SEA
Programs: AS MVPG 75k, UA zilch, IHG Spire, Marriott Plat, Hyatt Plat, Hertz Gold, Avis Presidents
Posts: 1,302
Without asking for it, I received a new PP card in the mail yesterday - United logo, updated expiration date, etc. Included all the same terms as we've known about eg FEQM restrictions, no 15% bonus, etc.
Sep 18, 2012 | 1:46 pm
#1661
Join Date: Dec 2007
Location: MDE
Programs: UA 1K - 1MM, DL Gold - 2MM, AA Plat - 2MM
Posts: 279
I received mine yesterday as well. The metal card is cool. Except, exactly how do you shred a metal card when you are done with it?
Sep 18, 2012 | 1:47 pm
#1662
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 68,421
Sep 18, 2012 | 1:48 pm
#1663
Join Date: Nov 2006
Location: SEA
Programs: AS MVPG 75k, UA zilch, IHG Spire, Marriott Plat, Hyatt Plat, Hertz Gold, Avis Presidents
Posts: 1,302
Was thinking the same thing! I've had a sapphire metal card for a few months and i couldn't say that i've figured out a relevant answer... going to have to go to the machine shop i guess.
Sep 18, 2012 | 3:19 pm
#1664
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,048
