Why do you believe those are wrong?

[KVS Availability Tool 6.1.2/Diamond - Amadeus Operational Info: AA 1203/23 Apr 2011]

Because it shows the seat I have booked as being open. 5E

No it doesn't???

[KVS Availability Tool 6.1.2/Diamond - Amadeus Seat Map: 23 Apr 2011/AA 1203/YYZ-DFW/738/F-First]
And why did you initially inquire about times and post the availability schedule if you were concerned about a specific seat on a plane?

Indeed, some clarification from the OP would be appreciated...

I just figured out what I was doing wrong and it all points to user error. I was right-clicking on a flight to get the seat map before actually selecting the flight so it was giving me the seat map for the first flight in the list and not mine. Sorry to waste your time. Also, either there was a schedule change from my original itinerary or I was just reading it wrong but I could've sworn that it got in at 5:30 pm.

Ahhhhh, that clears up a lot. We generally refer to those as PEBKAC ("Problem Exists Between Keyboard And Chair") errors at work :D

http://en.wikipedia.org/wiki/User_error

Using KVS tool
 

Hello all. I am new here and was looking at the KVS tool (not purchased yet) to find upgradable seat. I have a few general questions.
So I have 19350 miles on Mileage Plus card and wanted to book a ticket with a one way upgrade. I need to fly SFO-WAW anytime during summer-september for 1 month+ stay. I just purchased 1K additional miles to get to 20000 mark and will have 20350 miles in about 48 hours. My question is how to search for partially upgradable ticket? Is it possible with KVS? Will it also show me fares for upgradable seats on Star Alliance? What kind of membership would be best for me? And, lastly, if I locate the fare through KVS tool how do I book? Do I call travel agent or star alliance directly? Thanks a lot!
p.s. I will fly with a 1 yo if that matters and that is why I really could use an upgrade

I'll try to help here a bit.

1) Upgrading on a Star Alliance airline with UA miles requires you to buy a Y or B fare, which will likely be very expensive. You can find Y and B availability via KVS.
2) You will need NC space (i.e. something other than NC0) for flights on UA (the method that can be be used is X1 under upgrades). For flights on other carriers, I'm not sure what you will need to see (varies by airline). You might need a Miles & More account to see upgrades on LH and LO.
3) To get these methods on KVS, you will need a Platinum membership at a minimum.

thank you Jason. What about booking? Will I be able to book from within the program?

No, you can not book from within KVS. You should be able to use the information to book on UA.com though

that is where I get stuck. United website doesn't return any b,y class tickets results. I called them up and was told that they are only able to book B and Y classes by phone, but fares with their phone agent and website are different. Also, website can't book an outbound and return trips in different classes. How people normally get around these booking issues? Do travel agents have better fares than united customer service? How does one book a found fare? thanks again!

Welcome to FT, elcamina!

There should be no difference in Fares when you book by phone with UA/LH (except for the telephone booking fee).

Inconsistent results.
 

Just got the tool and liking it. However, I noticed that I got a different *A award availability result for the same flight (LH446 FRA-DEN 11/28/2011) when I searched FRA-DEN, then when I did MXP-DEN w/ the Max option enabled.

FRA-DEN shows 3F/3C available. MXP-DEN lists LH446 as an option, but with no availability in F or C.

Is this a bug in the tool, a flaw in the data source, or am I doing/reading something wrong?

Thanks for the help!

Hi, KVS:

Could you check your CS email? I paid 2 week diamond 3 days ago but only got a temporary code for 2 days. It's now expired and I've got no response for my request either. My email is c***[email protected]

BTW, I checked my junk email folder too, no email their either.

Thanks

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