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fmo2lax Mar 23, 2011 11:59 am

I'm having the same problem. ("ANA" error message). Can you please let me know what to do? Thanks!!

kats Mar 24, 2011 6:44 am

I have just updated to Ver. 6.1.2. For some reason, I can't log in after the update with an error message "online authentication error, error 35756". What did I do wrong?

KVS Mar 24, 2011 10:03 am


Originally Posted by kats (Post 16092411)
I have just updated to Ver. 6.1.2. For some reason, I can't log in after the update with an error message "online authentication error, error 35756". What did I do wrong?

Please see http://Help.KVSTool.com/#Errors

kaylla334 Mar 24, 2011 6:40 pm

Ha, finally downloaded this puppy :D

One thing I can't seem to find the answer to is, will my credit card be automatically re-charged after 12 months? or is there some box I can check along the way to be given the option to renew the membership manually?

KVS Mar 24, 2011 8:00 pm

Welcome to FT & KVS Tool, jim75019 & fmo2lax!


Originally Posted by jim75019 (Post 16083583)
Hi, I am new to KVS. I have the same error message when using CrossOver for Mac. Any news on this bug...?
Thanks.

Could you please confirm your e-mail address on-file via PM?


Originally Posted by fmo2lax (Post 16087799)
I'm having the same problem. ("ANA" error message). Can you please let me know what to do? Thanks!!

We are currently in-touch with the developers of CrossOver/WINE and will be posting an update if/once they are able to resolve the issue on their end...

KVS Mar 24, 2011 8:09 pm


Originally Posted by kaylla334 (Post 16097117)
Ha, finally downloaded this puppy :D

One thing I can't seem to find the answer to is, will my credit card be automatically re-charged after 12 months? or is there some box I can check along the way to be given the option to renew the membership manually?

All KVS Tool memberships must be renewed personally by the user; there are no automatic/recurring charges whatsoever.

zman Mar 27, 2011 8:43 pm

Time feature appears not be be working with Sabre GTC flight search
 
When using Sabre Availability GTC and you select a time (for example 17:00) and select sort by departure time, the time selected is ignored. It displays starting at 06:00 (first flight out BOS-SEA AA) and never gets to flights around 17:00 (flight limit set to 20). Have to use default search to get anything around the time selected. Time does appear to work with Galielo selected.

KVS Mar 27, 2011 10:03 pm

<Deleted>

jasonvr Mar 27, 2011 10:52 pm

I see the same behavior as zman with your test case:

[KVS Availability Tool 6.1.2/Diamond - Sabre: Availability/GTC/US-LTR]
Code:

NYC  New York Metro NY US = JFK LGA
CHI  Chicago Metro IL US = ORD MDW
MON  01 Aug 2011

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  --------------------------------------------------------
WN        660    LGA  13:55    MDW  15:30    73G  0  Y4 K4 L4 B4 Q4 H4 W4 R4 O4 M4 S4 N4 T4
CO        6817    EWR  14:00    ORD  15:24    320  0  F9 C9 D9 Z9 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9
CO        219    EWR  14:00    ORD  15:33    735  0  F7 C7 D7 Z6 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K0 G0 N9
DL        5947    LGA  14:00    ORD  15:35    E75  0  F9 P9 A9 Y9 B9 M9 H9 Q9 K9 L9 U9 T9
US        6004    EWR  14:00    ORD  15:24    320  0  F9 A9 Y9 B9 M9 H9 Q9 N9 V9 W9 L9 S9 T9 G9 K9 U9 E9 R9
UA        643    EWR  14:00    ORD  15:24    320  0  F9 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9 A9
UA        3482    EWR  14:00    ORD  15:33    735  0  F7 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K0 G0 A6
AA        333    LGA  14:15    ORD  16:00    S80  0  F7 A7 P7 Y7 B7 H7 K7 L7 M7 W7 V7 G7 S0 N0 Q0 O0
BA        6591    LGA  14:15    ORD  16:00    M80  0  F9 A9 J9 C9 D9 R9 I9 Y9 B9 H9 K9 M9 L9 V9 N0 S0 O0 Q0 G0
DL        3096    JFK  14:59    ORD  17:03    CR9  0  F9 P7 A7 Y9 B9 M9 H9 Q9 K9 L9 U2 T0
CO        6572    EWR  15:00    ORD  16:24    319  0  F8 C8 D7 Z7 Y9 B9 M9 E9 U9 H9 Q9 V0 W0 S0 T0 L0 K0 G0
CO        6859    LGA  15:00    ORD  16:38    319  0  F8 C8 D6 Z6 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S0 T0 L0 K0 G0
DL        5949    LGA  15:00    ORD  16:35    E75  0  F9 P9 A9 Y9 B9 M9 H9 Q9 K9 L9 U9 T9
WN        293    EWR  15:00    MDW  16:25    73G  0  Y4 K4 L4 B4 Q4 H4 W4 R4 O4 M4 S4 N4 T4
US        6825    LGA  15:00    ORD  16:38    319  0  F8 A6 Y9 B9 M9 H9 Q9 N9 V9 W0 L0 S0 T0 G0 K0 U0 E0 R0
UA        649    EWR  15:00    ORD  16:24    319  0  F8 Y9 B9 M9 E9 U9 H9 Q9 V0 W0 S0 T0 L0 K0 G0 A7
UA        657    LGA  15:00    ORD  16:38    319  0  F8 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S0 T0 L0 K0 G0 A6
BD        4349    LGA  15:00    ORD  16:34    319  0  J4 C4 D4 Y4 B4 M4 U9 H4 Q4 V4 W4 S0 T0 L9 K0
AA        335    LGA  15:20    ORD  17:10    S80  0  F7 A7 P7 Y7 B7 H7 K7 L7 M7 W7 V7 G7 S0 N0 Q0 O0
BA        6595    LGA  15:20    ORD  17:10    M80  0  F9 A9 J9 C9 D9 R9 I9 Y9 B9 H9 K9 M9 L9 V9 N0 S0 O0 Q0 G0


pmcg Mar 28, 2011 2:20 am


Originally Posted by jasonvr (Post 16113124)
I see the same behavior as zman with your test case:

+1

KVS Mar 28, 2011 10:29 am


Originally Posted by zman (Post 16112703)
When using Sabre Availability GTC and you select a time (for example 17:00) and select sort by departure time, the time selected is ignored. It displays starting at 06:00 (first flight out BOS-SEA AA) and never gets to flights around 17:00 (flight limit set to 20). Have to use default search to get anything around the time selected. Time does appear to work with Galielo selected.


Originally Posted by jasonvr (Post 16113124)
I see the same behavior as zman with your test case:


Originally Posted by pmcg (Post 16113569)
+1

This has now been confirmed to be an issue with the GTC engine itself.

As a work-around, when specifying the time window (e.g. 17:00), you can either:
  • Increase the [Limit] to 60 flights,
    -or-
  • Keep the [Sort By] at the default setting (Connections) and then click the [Depart] column heading to re-sort by Time, once the results appear.

Mosaic Mar 30, 2011 6:44 am

Where are my "O's?"
 
Need some help. Just bought into the KVS Diamond tool. Read a bunch of stuff and still do not understand a thing or two as to finding available upgrades on US Airways and *star alliance. I do not see any O's anywhere when I have looked at a number of months. In my case I am looking to purchase coach fare for upgrade using miles to ENVOY---PHL to VCE or PHL to FRA, MUC for this fall.

Yes, under "Awards/Upgrades" I do pull up flights and see, eg, FS+ or CS+. I then go to the Availability tab and see the D9 Z9 Y9 listings but where are the O's?

Two other questions: What does the "St" stand for in the database and is there a way to associate a fare with a class?

Thank you.

KVS Mar 30, 2011 10:47 am


Originally Posted by Mosaic (Post 16127374)
Need some help. Just bought into the KVS Diamond tool.

Welcome to the KVS Tool!


Originally Posted by Mosaic (Post 16127374)
Read a bunch of stuff and still do not understand a thing or two as to finding available upgrades on US Airways and *star alliance. I do not see any O's anywhere when I have looked at a number of months. In my case I am looking to purchase coach fare for upgrade using miles to ENVOY---PHL to VCE or PHL to FRA, MUC for this fall.

Yes, under "Awards/Upgrades" I do pull up flights and see, eg, FS+ or CS+. I then go to the Availability tab and see the D9 Z9 Y9 listings but where are the O's?

FS is the same as O and CS is the same as I -- please see the Award/Upgrade Booking Classes table at http://Help.KVSTool.com/#Classes


Originally Posted by Mosaic (Post 16127374)
Two other questions: What does the "St" stand for in the database

It's the number of intermediate Stops.


Originally Posted by Mosaic (Post 16127374)
and is there a way to associate a fare with a class?

Please see Q48 at http://FAQ.KVSTool.com/

Mosaic Mar 31, 2011 8:53 am

Code:

Originally Posted by Mosaic 
Read a bunch of stuff and still do not understand a thing or two as to finding available upgrades on US Airways and *star alliance. I do not see any O's anywhere when I have looked at a number of months. In my case I am looking to purchase coach fare for upgrade using miles to ENVOY---PHL to VCE or PHL to FRA, MUC for this fall.

Yes, under "Awards/Upgrades" I do pull up flights and see, eg, FS+ or CS+. I then go to the Availability tab and see the D9 Z9 Y9 listings but where are the O's?

Ok O's are CS+ for US Airways. I have looked at a many dozen of flights over the next 8 months (4 different airports) and have not seen EVEN ONE FS+ or CS+for US Airways. Other airlines such as LH I can see some + signs? What am I missing?

Again, I was looking for an ungrade to ENVOY from a pd coach ticket, so the upgrade class is considered CS (buisness award) and not FS (first award) for US Airways?

KVS Mar 31, 2011 11:57 am


Originally Posted by Mosaic (Post 16134541)
Ok O's are CS+ for US Airways.

There was a typo in the previous post -- FS is the same as O and CS is the same as I.


Originally Posted by Mosaic (Post 16134541)
I have looked at a many dozen of flights over the next 8 months (4 different airports) and have not seen EVEN ONE FS+ or CS+for US Airways. Other airlines such as LH I can see some + signs? What am I missing?

Here is an example of a CS+. US does not have an F cabin on Intl routes:

[KVS Availability Tool 6.1.2/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Code:

PHL  Philadelphia Metro / Philadelphia Intl PA US = PHL TTN [KPHL]
MAN  Manchester Intl UK [EGCC]
TUE  05 Apr 2011 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
US        734    PHL  20:40    MAN  08:40 +1  333  0  FS/  CS+  YS+


Originally Posted by Mosaic (Post 16134541)
Again, I was looking for an ungrade to ENVOY from a pd coach ticket, so the upgrade class is considered CS (buisness award) and not FS (first award) for US Airways?

That is correct.


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