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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

KVS Oct 28, 2012 2:50 pm
Originally Posted by spideysense (Post 19578125)
I downloaded the update and it worked fine, but it just started giving me the following error for any search done by the SNT / Star Alliance award:

Data Source Error [R1]
Please try clearing MSIE Cookies and restarting the KVS Tool. If the issue persists, please provide a screenshot via http://Contact.KVSTool.com/

KVS Oct 28, 2012 2:50 pm
Originally Posted by Markyboy (Post 19578466)
i made a contribution but have not received a temporary registration code. can you help ?
Welcome to the KVS Tool!

We have sent another copy via e-mail -- please confirm receipt.

KVS Oct 28, 2012 2:55 pm
Originally Posted by wally92 (Post 19579237)
I paid for a Diamond contribution several days ago and have not yet received a registration code.
Welcome to FT & the KVS Tool!

Please advise the e-mail address you are registered under Via PM so that we can make the appropriate arrangements.

SimonsMiles Oct 28, 2012 3:49 pm
Originally Posted by KVS (Post 19581708)
Please try clearing MSIE Cookies and restarting the KVS Tool. If the issue persists, please provide a screenshot via http://Contact.KVSTool.com/

Hi there,

I'm having the same thing. Unfortunately clearing all the MSIE cookies isn't an option for me (it's a corporate machine and I have to use IE for a lot of internal applications, I can't risk messing with the state of those). Can you provide a specific list of cookies that need to be removed and I'll remove them manually?

Thanks,

-simon

KVS Oct 28, 2012 4:25 pm
Originally Posted by SimonsMiles (Post 19582029)
I'm having the same thing. Unfortunately clearing all the MSIE cookies isn't an option for me (it's a corporate machine and I have to use IE for a lot of internal applications, I can't risk messing with the state of those). Can you provide a specific list of cookies that need to be removed and I'll remove them manually?
Could you please also provide a screenshot via http://Contact.KVSTool.com/?

KVS Oct 30, 2012 12:15 pm
Originally Posted by SuperFlyBoy (Post 19580337)
Try BOM-EWR, specifying LH.

Only 1 result, AA and BA.

Then try BOM-FRA/29Oct - LH results routing via DXB and not the direct LH flight.

Flight is wide open using KVS/FS.
As the LH BOM flight departs very early (03:15), you need to specify a departure Time (e.g. 00:00) for it to be included.

dpflyer Nov 1, 2012 8:14 am
WDC-S-ERR Engine Maintenance
 
I am a brand new KVS user, and very unfamiliar with the product.

For the past 9 hours or so, I've been unable to retrieve routing rules. When I try, I get the following message: "Error Retrieving Fare Rules [WDC-S-ERR]: The requested Function is currently unavailable due to Engine maintenance. Please try again later. [HF-MTP]"

  • Is this an error being generated by KVS, or are you receiving this from the service provider?
  • Is everyone having this problem, or is it something local to me?
  • Should I perform any troubleshooting or simply wait longer?

Thanks,
dpflyer

wheresmybagba Nov 1, 2012 5:06 pm
Originally Posted by dpflyer (Post 19604249)
  • Is everyone having this problem, or is it something local to me?
  • Should I perform any troubleshooting or simply wait longer?
Yes, I am also seeing the error message. Presumably the data source is unavailable and we'll just have to wait for it to come back up again.

KVS Nov 1, 2012 10:01 pm
Originally Posted by dpflyer (Post 19604249)
I am a brand new KVS user, and very unfamiliar with the product.
Welcome to the KVS Tool!

Originally Posted by dpflyer (Post 19604249)
When I try, I get the following message: "Error Retrieving Fare Rules [WDC-S-ERR]: The requested Function is currently unavailable due to Engine maintenance. Please try again later. [HF-MTP]"
  • Is this an error being generated by KVS, or are you receiving this from the service provider?
  • Is everyone having this problem, or is it something local to me?
  • Should I perform any troubleshooting or simply wait longer?
Originally Posted by wheresmybagba (Post 19607615)
Yes, I am also seeing the error message. Presumably the data source is unavailable and we'll just have to wait for it to come back up again.
The Routing Rules Engine is currently experiencing intermittent issues. Please use the Retry button and/or try again a bit later.

If there is a particular Fare you need Routing Rules for on an urgent basis, please post it here or via http://Contact.KVSTool.com/ and we will look them up for you.

[KVS Availability Tool 7.0.8.R1 - Routing Rules: NYC-LON/BA/OLW0Q5D1/279 USD]
Code:
NYCLON-BA  1NOV12      *RULE DISPLAY*    TARIFF 0001 RULE J598
                         
  -FARE BASIS        USD      NUC                PTC  FT  GI
OLW0Q5D1        R    279.00    279.00              ADT  EX  AT
OLW0Q5D1/CH25  R    209.00    209.24              CNN  EX  AT
OLW0Q5D1/CH25  R    209.00    209.24              INS  EX  AT
OLW0Q5D1/IN90  R    28.00    27.90              INF  EX  AT
OLW0Q5D1/CH00  R    279.00    279.00              UNN  EX  AT

BOOKING CODES        O                                         

INDUSTRY FARE TYPE - XAN - APEX NONREFUNDABLE                 
MPM - AT  4149 VIA NORTH ATLANTIC

---------------------------------------------------------------

ROUTING MPM  MPM TRVL PERMITTED

KVS Nov 2, 2012 1:00 pm
KVS Tool: Version 7.0.8 Release -- What's New
 
  • Resolved: [Awards/StarAlliance], [Awards-Upgrades/UA] & [Awards/M&M] Method Issues

  • Added: Korean Airlines [KE] Award Availability & Graphical Seat Maps

  • Added: MH/SV PNR Support

  • Resolved: UA/AA/DL/AZ/S7/EK/9W PNR Issues

http://www.KVSTool.com/Images/Download55.gif Download

honghong322 Nov 2, 2012 1:58 pm
Another question, does this tool work as the departure dates get closer? For example, I am looking for F on CX and I know that at 7days out and eventually 24 hours out, CX will release inventory (most cases) The couple of times I have tried to do a dummy date (of tomorrow) it gives me a "Data source error"

Thanks

KVS Nov 2, 2012 4:46 pm
Originally Posted by honghong322 (Post 19612691)
Another question, does this tool work as the departure dates get closer? For example, I am looking for F on CX and I know that at 7days out and eventually 24 hours out, CX will release inventory (most cases) The couple of times I have tried to do a dummy date (of tomorrow) it gives me a "Data source error"
You just need to use the [Awards/BA-OneWorld] or [Awards/OneWorld] Method in those cases.

IncyWincy Nov 5, 2012 8:05 am
The tool is down!
Any idea when it comes back up?

Starman Nov 5, 2012 8:12 am
Originally Posted by IncyWincy (Post 19627004)
The tool is down!
Any idea when it comes back up?
Looks like his server is down, as the website is also unreachable.

jascmil Nov 5, 2012 8:15 am
Originally Posted by Starman (Post 19627045)
Looks like his server is down, as the website is also unreachable.
Same issue for me. They're pretty quick at resolving issues, so I don't suspect it will take too long.

Although, precious minutes lost when searching for an award booking can be mighty annoying. ;-)


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