FlyerTalk Forums - KVS Availability Tool

I'm trying to look up fares for BDL-LAX one way, but I get an error of "An invalid city has been entered" when using DotRes, and "?? ????? ????? ????..." when using PSH.

In fact, looks like this happens each time I search for fares on a route involving BDL.

Other city pairs I had no trouble with, only BDL. Any thoughts?

There is an Engine issue with the recognition of the City Code for BDL and a work-around will implemented in the next update for the [DotRes] Method.

In the meantime, you can use the [Fares: FC] Method to lookup Fares from/to BDL.

barnstaple

Oct 16, 2012 2:34 pm

Kvs shows different availability to sabre

Hello!

I have been using kvs to check for a class availability on ek651 connecting with ek3 on 31st march. When ever I see the seats available on kvs I contact my agent only to be told the seats aren't there in sabre. The airline can't see them either. Any thoughts why they would be showing on kvs but not actually there?

KVS	Oct 16, 2012 3:46 pm

Quote:

Originally Posted by barnstaple (Post 19507510)

I have been using kvs to check for a class availability on ek651 connecting with ek3 on 31st march. When ever I see the seats available on kvs I contact my agent only to be told the seats aren't there in sabre. The airline can't see them either. Any thoughts why they would be showing on kvs but not actually there?

There is currently no A Class Availability on those flights:

[KVS Availability Tool 7.0.7.R3/Diamond - Sabre: Availability/FS/US]

Code:

CMB  Colombo Bandaranayake Intl LK [VCBI]

DXB  Dubai Intl AE [OMDB]

LHR  London Heathrow UK [EGLL]

SUN  31 Mar 2013



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability

---------  ------  ----  --------  ----  --------  ---  --  -----------------------------------------------------------

EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         349     CMB   02:55     DXB   05:55     77W      J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A3 J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         349     CMB   02:55     DXB   05:55     77W      J7 C7 I7 O7 Y9 E9 R9 W9 M9 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A4 J7 C7 I7 O7 Y9 E9 R9 W9 M1 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J7 C7 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A0 J7 C7 I0 O0 Y9 E9 R9 W1 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         653     CMB   20:35     DXB   02:00     772      F2 A0 J0 C0 I0 O0 Y0 E0 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     3       DXB   14:15     LHR   18:40     388      P2 A2 J4 C4 I4 O0 Y7 E7 R7 W7 M7 B7 U0 K0 H0 Q0 L0 T0 V0 X0

barnstaple

Oct 17, 2012 2:09 am

Quote:

Originally Posted by KVS (Post 19507981)

There is currently no A Class Availability on those flights:

[KVS Availability Tool 7.0.7.R3/Diamond - Sabre: Availability/FS/US]

Code:

CMB  Colombo Bandaranayake Intl LK [VCBI]

DXB  Dubai Intl AE [OMDB]

LHR  London Heathrow UK [EGLL]

SUN  31 Mar 2013



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability

---------  ------  ----  --------  ----  --------  ---  --  -----------------------------------------------------------

EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J0 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         349     CMB   02:55     DXB   05:55     77W      J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A3 J7 C0 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         349     CMB   02:55     DXB   05:55     77W      J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         349     CMB   02:55     DXB   05:55     77W      J7 C7 I7 O7 Y9 E9 R9 W9 M9 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A4 J7 C7 I7 O7 Y9 E9 R9 W9 M1 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     3       DXB   14:15     LHR   18:40     388      P4 A0 J0 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         651     CMB   10:05     DXB   12:50     77W      P3 A0 J7 C7 I0 O0 Y9 E9 R9 W9 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     5       DXB   15:45     LHR   20:15     388      P4 A0 J7 C7 I0 O0 Y9 E9 R9 W1 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     1       DXB   07:45     LHR   12:15     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         653     CMB   20:35     DXB   02:00     772      F4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     29      DXB   09:40     LHR   14:20     388      P4 A0 J7 C0 I0 O0 Y9 E9 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

EK         653     CMB   20:35     DXB   02:00     772      F2 A0 J0 C0 I0 O0 Y0 E0 R0 W0 M0 B0 U0 K0 H0 Q0 L0 T0 V0 X0

 -> EK     3       DXB   14:15     LHR   18:40     388      P2 A2 J4 C4 I4 O0 Y7 E7 R7 W7 M7 B7 U0 K0 H0 Q0 L0 T0 V0 X0

Thanks for that. I appreciate there are no A class now - but KVS was showing them earlier and my query was (appreciating they aren't there now) why is it than when KVS has shown them, Sabre still cant see them? This has happened on a couple of occasions with these flights.

I just wondered if it was a bug or something that I might be able to get a work around for.

TTnC4me

Oct 17, 2012 2:42 pm

It's been a week for me, and as someone for whom flying is not part of their profession, KVS has been a let down so far. I only need to book one trip, one day, next summer and am almost regretting paying full price for Platinum (which since I just found this thread seems unheard of). I joined because the of the availability to see AB and IB awards on Oneworld that EF doesn't offer. However, KVS is seemingly showing it sporadically. There have been 2 times now that I have KVS pulled up with an AAgent on the phone and she's told me different availability on partners than what I'm seeing. And, both of these differ from what's on AA.com! So frustrating.

As a first time user, I must say that I haven't found it very user friendly. I'm trying to book VCE to MCO July 10, 11 or 12, Y or J, for 5. It's annoying to have to list each individual segment, for every combination, individually, every single time to check for availability. There are at least a dozen combinations!

KVS	Oct 18, 2012 10:55 am

Quote:

Originally Posted by TTnC4me (Post 19515079)

I joined because the of the availability to see AB and IB awards on Oneworld that EF doesn't offer. However, KVS is seemingly showing it sporadically. There have been 2 times now that I have KVS pulled up with an AAgent on the phone and she's told me different availability on partners than what I'm seeing. And, both of these differ from what's on AA.com! So frustrating.

Your frustration is certainly understandable. However, experience shows that in 90%+ of cases, such discrepancies are caused by a User and/or Agent error. If you can provide specific flight number(s)/dates (while the alleged discrepancy is still happening), we can certainly look into your situation matter in detail.

As for IB specifically, that airline is known to have system connectivity issues with its partners.

In the meantime, for tips on dealing with Agents who may [erroneously] claim that there is no Award Availability when the KVS Tool shows otherwise, please see http://Help.KVSTool.com/#AgentSaysNo

KVS	Oct 18, 2012 10:59 am

Quote:

Originally Posted by barnstaple (Post 19511315)

It's not actually a bug, but rather a feature called Dynamic Availability:
http://Help.KVSTool.com/#Factors

Assuming your Agent is not located in the US, you can call EK US Reservations to take advantage of the more favourable POS US Availability and book the Seat(s) you see via the KVS Tool.

barnstaple

Oct 19, 2012 2:40 am

Quote:

Originally Posted by KVS (Post 19520316)

Thanks, this does make sense although my agent is in the US. No worries, Ill keep looking!

Thanks again.

Neiltoo

Oct 24, 2012 2:58 pm

As I am new to this tool I'm sure I'm missing something obvious here but when I search for availability the KVS Tool and the Mobile Companion seem to be giving me different results.

[KVS Availability Tool 7.0.8/Diamond - Sabre: Availability/FS/US]

Code:

KUL  Kuala Lumpur Metro / Intl MY = KUL SZB [WMKK]

LGK  Langkawi MY [WMKL]

FRI  24 May 2013



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability

---------  ------  ----  --------  ----  --------  ---  --  --------------------------------------------------



MH         1446    KUL   14:15     LGK   15:10     738      J4 C4 D4 Z4 I0 Y4 B4 H4 K4 M4 L4 V0 S0 N0 Q0 O0 G0

Quote:

Bookmark KUL-LGK/24 May 2013 [Fri]/MH

Flight Depart Arrive AC/St Go

MH 1446 KUL
14:15 LGK
15:10 738/0
00:55 Info

Seat Map
J4 C4 D4 Z4 I3 Y9 B9 H9 K9 M9 L9 VC SC N2 QC OC G?

What am I doing wrong?

KVS	Oct 24, 2012 10:16 pm

Quote:

Originally Posted by Neiltoo (Post 19558793)

As I am new to this tool I'm sure I'm missing something obvious here but when I search for availability the KVS Tool and the Mobile Companion seem to be giving me different results.

What am I doing wrong?

You are not doing anything wrong -- different POSs have slightly different Availability:

http://Help.KVSTool.com/#Factors

Neiltoo

Oct 25, 2012 1:29 am

Quote:

Originally Posted by KVS (Post 19560979)

You are not doing anything wrong -- different POSs have slightly different Availability:

http://Help.KVSTool.com/#Factors

Thank you for the reply.

Just when I think I'm starting to understand something............:D

spideysense

Oct 25, 2012 10:39 am

KVS giving lots of "??"

For the past few days, I've noticed the KVS tool giving a lot of "??" results when I search different routes. For example, DXB-SIN constantly has lots of them on SQ, and so does DXB-BKK on TG.

Here is one example:

[KVS Availability Tool 7.0.7/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]

Code:

SIN  Singapore Changi SG [WSSS]

SYD  Sydney Kingsford Smith NS AU [YSSY]

SAT  15 Dec 2012 | 2 Seats



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability

---------  ------  ----  --------  ----  --------  ---  --  ---------------

SQ         231     SIN   00:45     SYD   11:50     388  0   FS??  CS??  YS-

SQ         241     SIN   07:05     SYD   18:00     333  0   FS??  CS-  YS-

SQ         211     SIN   09:40     SYD   20:35     773  0   FS-  CS-  YS-

SQ         221     SIN   20:35     SYD   07:40 +1  388  0   FS??  CS??  YS-

Is there going to be a fix for this?

mwhite44

Oct 25, 2012 10:51 am

Quote:

Originally Posted by KVS (Post 19560979)

You are not doing anything wrong -- different POSs have slightly different Availability:

http://Help.KVSTool.com/#Factors

If the POS for the FS method is USA, then what is the POS for the mobile companion?

SuperFlyBoy

Oct 25, 2012 12:15 pm

Quote:

Originally Posted by spideysense (Post 19563614)

Code:

SIN  Singapore Changi SG [WSSS]

SYD  Sydney Kingsford Smith NS AU [YSSY]

SAT  15 Dec 2012 | 2 Seats



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability

---------  ------  ----  --------  ----  --------  ---  --  ---------------

SQ         231     SIN   00:45     SYD   11:50     388  0   FS??  CS??  YS-

SQ         241     SIN   07:05     SYD   18:00     333  0   FS??  CS-  YS-

SQ         211     SIN   09:40     SYD   20:35     773  0   FS-  CS-  YS-

SQ         221     SIN   20:35     SYD   07:40 +1  388  0   FS??  CS??  YS-

Is there going to be a fix for this?

First thought: This is an ANA coding/interpretation problem...

I'm getting the same - but on a UA (ex-COn) flight from EWR to BOM, where it shows FS?? on a 2-class config!

However, if one does a revenue search, apparently UA has introduced an F-class bucket, which is very unusual...I wonder if UA is planning to convert some of these ultra-longhaul 772-LRs with an F-class as well?? :confused:

KVS	Oct 25, 2012 2:16 pm

Quote:

Originally Posted by mwhite44 (Post 19563694)

If the POS for the FS method is USA, then what is the POS for the mobile companion?

The POS for the Mobile Companion varies.

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