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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

golfmad Dec 18, 2012 9:31 am


Originally Posted by seawolf (Post 19879339)
Anybody have issues with KVS? I can't even get ww.kvstools.com.

Working OK for me. You have a 'w' missing in the URL although they've catered for that in their DNS entries so that either w.kvstool.com or ww.kvstool.com will work. There's no 's' at the end though.

jarusoba Dec 18, 2012 9:33 am


Originally Posted by seawolf (Post 19879339)
Anybody have issues with KVS? I can't even get ww.kvstools.com.

1. it should be www instead of ww.
2. it is kvstool.com, not kvstools.com

seawolf Dec 18, 2012 11:53 am

Typo in my post. I was clicking thru a google link (http://www.kvstool.com) but to no avail. Doesn't work going thru three separate internet providers (thru company VPN, on my personal connection, and via mobile phone).

Seems related to http://www.flyertalk.com/forum/trave...tool-down.html

amejr999 Dec 18, 2012 1:10 pm

I'm getting timeout errors as well.

TRRed Dec 18, 2012 1:14 pm


Originally Posted by amejr999 (Post 19881004)
I'm getting timeout errors as well.

Likewise. No response online or Android at the moment.

golfmad Dec 18, 2012 1:17 pm


Originally Posted by seawolf (Post 19880466)
Typo in my post. I was clicking thru a google link (http://www.kvstool.com) but to no avail. Doesn't work going thru three separate internet providers (thru company VPN, on my personal connection, and via mobile phone).

Seems related to http://www.flyertalk.com/forum/trave...tool-down.html

It was OK for me when I responded earlier but now appears to be down for us as well. However, it's extremely unlikely to be related to the previous incident dated 5th November.

EDIT: It's back.

JIMCHI Dec 18, 2012 1:23 pm

No problem here with either www.kvstool.com or using the tool itself. Everything normal.

TRRed Dec 18, 2012 2:06 pm

Agreed. It's back.

seawolf Dec 18, 2012 2:24 pm

Now it works for me too.

wheresmybagba Dec 18, 2012 2:52 pm

Still not working for me. Tool fails to authenticate on open, unable to access kvstool.com.

seawolf Dec 18, 2012 2:52 pm

Seems to be down again.

flightline Dec 18, 2012 4:03 pm

Was also down here just seconds ago but now back up.

flightline Dec 18, 2012 7:40 pm

I'm seeing at least one C seat on this flight using Awards/StarAlliance, but AC-Staralliance doesn't show it, nor does a search at United.com. Am I doing something wrong?


[KVS Availability Tool 7.1.2/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Code:

ORD  Chicago O'Hare Intl IL US [KORD]
ZRH  Zurich CH [LSZH]
WED  26 Dec 2012 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
LX        9      ORD  19:10    ZRH  10:55 +1  333  0  FS- CS+ YS-

Also, I'm having trouble with Awards/StarAlliance returning an error of:

"You have exceeded the maximum number of searches, permitted by this engine."

Is there a specific threshold for number of searches allowed in a certain period?

Thanks.

dave209 Dec 23, 2012 9:11 am

I chnaged computer systems, emails, and had a question requested customer servicve over a week ago and still waiting and I'm a diamond member. Are there any other services I should be looking at? Is this normal for their customer service?

JIMCHI Dec 23, 2012 10:06 am

Usually they reply within a few hours. Their webpage indicates there will be delayed responses to requests from Dec 16-24 but that all inquiries will be responded to by December 25th.


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