Whomever responded wasn't clear on that they told me to use my existing code until the 25th but of course that won't work in this case, new computer, different email. They should have just advised me that they would be unable to answer my email till the 25th.

KVS TOOL Download Problems??
 

I just signed up for Diamond level but my computer will not permit me to down load the program stating it contains a virus. Anyone have a problem like this?

Welcome to the KVS Tool!

Please disregard the erroneous warning from your Anti-Virus program.

The [Awards/StarAlliance] Engine is more authoritative than AC.com and UA.com, so you should call AC AE/UA MP in situations like these and request a Long-Sell: http://Help.KVSTool.com/#AgentSaysNo

We are currently looking into this matter, however, the threshold appears to be quite high as we are unable to replicate the issue on our end.

We have made the arrangements for all existing Registration Codes to continue working during that period (despite non-matching System Codes), as per the announcement that was posted on the KVS Tool Homepage.

In any case, your new Codes should be in your E-Mail Inbox by now.

You're welcome!

I purchased a one-year Platinum membership and installed KVS on my Mac using Crossover. I quickly learned that Star Alliance award searches do not work on Crossover using the default method. The help guide notes that this is a known bug (in Crossover). The workaround is to change the method to [Awards/AC-StarAlliance].

This method requires a Diamond level membership according to a pop-up window. I would like to upgrade my membership to Diamond by paying the $15 difference, but I do not see that option.

As a side note, since this is a known problem, it would be helpful to note within the Mac/Crossover installation instructions that a Diamond level is required to access Star Alliance awards.

Thanks.

Marc

I'm pretty sure I've mentioned it many times in this thread haha, but VirtualBox is a favourite of mine to run KVS on Mac.

Please use the 2M Diamond option and we will manually pro-rate your membership term: http://Upgrade.KVSTool.com/

Thanks for the suggestion -- we will be updating the User Guide accordingly.

Hi KVS. Is there any coupon for FT members for the Diamond tier currently available?
Thanks

Error using Amadeus: Awards-Upgrades/EY
 

I am a Diamond-level member, and wanted to check Etihad award availability. However, every time I try to do any kind of search, I get:

Data Source Error [RD]:

"Welcome undef (ALLP"

If the reason(s) for the above error message are unclear, please visit www.KVSTool.com to review the latest system status announcements.


It's pretty unclear to me - anybody understand what this means?

It's an Engine issue -- try searching segment-by-segment instead.

[KVS Availability Tool 7.1.2/Diamond - Amadeus: Awards-Upgrades/EY]
[KVS Availability Tool 7.1.2/Diamond - Amadeus: Awards-Upgrades/EY]

While there are no Coupons, the annual membership options do come with a 2-month bonus included automatically:

http://Join.KVSTool.com/

*A Business class avails YYZ - FRA
 

I have to travel to FRA on 3 occasions over the next 6 months and i am looking for Business class discounted seats on Star Alliance carriers. When i select "fares - sabre dotres" i only get economy seats, whether i select All or Economy. When i select Galileo PSH, the only *A flight that shows up is US Airways. When i select ATP, it just times out with errors 12002 and 35756.
Search parameter is All Airlines. Departure dates are Feb 5, April 4 and May 13 ex yyz
When I change the search to AC, then all fares show up in Sabre - but it kind of defeats the price comping on *A

Not sure what i am doing wrong but any assistance would be appreciated
thx

If you would like to see Business Class Fares across all airlines, you would need to use the [ATP/FC] Method -- please see http://Errors.KVSTool.com/ for troubleshooting tips.