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Quote:

Originally Posted by jasonvr (Post 19398669)

MCT doesn't seem to be working. Getting the error:

The Reference Engine was temporarily unavailable earlier on due to mainframe system maintenance, but is back up and running now.

In situations like these, you can always validate the MCT for a proposed connection via the [Timetables] Method by entering the routing and 2 airline codes, separated by a semicolon (e.g. "SQ; DL").

i am having issues with searching availability. I can search for awards/upgrades and it works fine but availability times out. started this morning, i did the upgrade and rebooted and still not working

all the internet connection tests work fine except for the ping of kvs.unrealnetwork.com

[Google.com - HTTP]
OK

[Yahoo.com - HTTPS]
OK

[KVSTool.com - HTTP GET]
OK

[KVSTool.com - HTTP POST]
OK

[KVSTool.com - DNS]
OK

Server: UnKnown
Address: 192.168.0.1

Name: kvs.unrealnetwork.com
Address: 67.202.66.24
Aliases: www.kvstool.com

[KVSTool.com - Ping]
Pinging kvs.unrealnetwork.com [67.202.66.24] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 67.202.66.24:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

[System Info]
Receive Time-Out: 300 Seconds

Quote:

Originally Posted by MNAudiS4 (Post 19416946)

All systems continue to function normally.

Could you please provide a screenshot via http://Contact.KVSTool.com/?

Quote:

Originally Posted by MNAudiS4 (Post 19416946)

i am having issues with searching availability. I can search for awards/upgrades and it works fine but availability times out.

Having the same issue after upgrading

Update #1: Uploaded screen image

Update #2: Flightstats availability not working either, maybe a larger problem?

Quote:

Originally Posted by cheltzel (Post 19417432)

Having the same issue after upgrading

Please see http://Errors.KVSTool.com/ under "'Error Requesting Data: (Various)' after upgrading to the latest version (previous version worked OK on the same machine)".

Quote:

Originally Posted by KVS (Post 19417473)

Please see http://Errors.KVSTool.com/ under "'Error Requesting Data: (Various)' after upgrading to the latest version (previous version worked OK on the same machine)".

I don't have the firewall enabled so the program exception is irrelevant.

I have no other internet connection issues, except for KVS availability. And this began only after the upgrade.

I'll wait for the next KVS upgrade and try again.

Quote:

Originally Posted by cheltzel (Post 19417432)

Update #2: Flightstats availability not working either, maybe a larger problem?

If you are having difficulty reaching the website using a regular browser, then that would definitely indicate a connectivity issue on your end ...

[KVS Availability Tool 7.0.7/Diamond - Sabre: Availability/FS/US]

Code:

ORD  Chicago O'Hare Intl IL US [KORD]

FRA  Frankfurt Metro / Intl DE = FRA HHN [EDDF]

WED  14 Nov 2012



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability

---------  ------  ----  --------  ----  --------  ---  --  -----------------------------------------------------------------

UA         944     ORD   14:15     FRA   05:45     777      F4 A4 J9 C9 D9 Z0 P0 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9 N9

LH/UA      9153    ORD   14:15     FRA   05:45     777      F2 A2 J4 C4 D4 Z0 P0 Y4 B4 M4 U4 H4 Q4 V4 W4 S4 T4 L4 K4

LH         431     ORD   16:00     FRA   07:20     744      F5 A5 J9 C9 D9 Z0 P0 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T2 L0 K0

UA/LH      8837    ORD   16:00     FRA   07:20     744      F4 A0 J4 C4 D4 Z0 P0 Y4 B4 M4 U4 H4 Q4 V4 W0 S0 T0 L0 K0

UA         940     ORD   18:05     FRA   09:35     777      F3 A2 J9 C9 D0 Z0 P0 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G0 N0

LH/UA      9151    ORD   18:05     FRA   09:35     777      F2 A0 J4 C4 D0 Z0 P0 Y4 B4 M4 U4 H4 Q4 V4 W4 S4 T4 L4 K4

UA         292     ORD   13:07     IAD   16:00     763      F3 A3 J9 C8 D0 Z0 P0 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9 N9

 -> UA     916     IAD   17:15     FRA   07:10     777      F3 A3 J9 C8 D0 Z0 P0 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9 N9

UA/##      5888    ORD   13:15     YOW   16:07     ERJ      Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9 N9

 -> UA/AC  8498    YOW   17:15     FRA   06:45     763      J4 C4 D4 Z4 P4 Y7 B7 M7 E7 U7 H7 Q7 V7 W7 S7 T7 L7 K7

AC/##      4554    ORD   13:15     YOW   16:07     ERJ      Y4 B4 M4 U4 H4 Q4 V4 W4 S4 T4 L4 K4 N4 G4 P4 E4 A4

 -> AC     838     YOW   17:15     FRA   06:45     763      R2 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 J9 C9 D9 Z9

AC/##      8654    ORD   13:30     YUL   16:28     CRA      R3 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 N9 G9 P9 E9 A9 J9 C9 D8 Z7

 -> AC     874     YUL   17:35     FRA   07:00     333      R3 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 J9 C9 D9 Z3

UA/##      8308    ORD   13:30     YUL   16:28     CRA      F4 A7 P4 Y7 B7 M7 E7 U7 H7 Q7 V7 W7 S7 T7 L7 K7

 -> UA/AC  8580    YUL   17:35     FRA   07:00     333      J4 C4 D4 Z4 P4 Y7 B7 M7 E7 U7 H7 Q7 V7 W7 S7 T7 L7 K7

UA/##      3644    ORD   13:31     YUL   16:30     CR7      F6 A6 Z6 P6 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9 N9

 -> UA/AC  8580    YUL   17:35     FRA   07:00     333      J4 C4 D4 Z4 P4 Y7 B7 M7 E7 U7 H7 Q7 V7 W7 S7 T7 L7 K7

AC/##      4876    ORD   13:31     YUL   16:30     CR7      Y4 B4 M4 U4 H4 Q4 V4 W4 S4 T4 L4 K4 N4 G4 P4 E4 A4 J4 C4 D4 Z4

 -> AC     874     YUL   17:35     FRA   07:00     333      R3 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 J9 C9 D9 Z3

UA         228     ORD   13:39     YYZ   16:16     319      F7 A6 Z7 P6 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 G9 N9

 -> UA/AC  8592    YYZ   17:30     FRA   07:00     77W      J4 C4 D4 Z4 P4 Y7 B7 M7 E7 U7 H7 Q7 V7 W7 S7 T7 L7 K7

AC/UA      5212    ORD   13:39     YYZ   16:16     319      Y4 B4 M4 U4 H4 Q4 V4 W4 S4 T4 L4 K4 N4 G4 P4 E4 A4 J4 C4 D4 Z4

 -> AC     872     YYZ   17:30     FRA   07:00     77W      R0 Y9 B9 M9 U9 H9 Q9 V9 W9 S9 T9 L9 K9 J9 C9 D9 Z9

Quote:

Originally Posted by KVS (Post 19417473)

Please see http://Errors.KVSTool.com/ under "'Error Requesting Data: (Various)' after upgrading to the latest version (previous version worked OK on the same machine)".

Mine was down on both versions before and after upgrade. Still down

Like i mentioned looking up awards works fine but availability does not work at all.

Quote:

Originally Posted by KVS (Post 19417570)

If you are having difficulty reaching the website using a regular browser, then that would definitely indicate a connectivity issue on your end ...

No problems with the website at all.

I have the same issues as MNAudiS4 with the timeouts on kvs.unrealnetwork.com

Flightstats shows up OK, it just never shows the results on an availability search. Never had issues with Flightstats either before this.

Maybe some sort of routing failure in certain areas of the internet. If it is working for you, I'll wait a bit and see if it clears up for me.

I am at work. I'll see how it works when I get home later on today.

Fares/Timetable/awards all work

availability comes back real quick if i search in Nov vs oct dates, no matching flights/time Input needed. For Nov 4, end of nov and dec dates timeout

Availability working again

Just tried KVS Sabre Availability and it looks good now.

Yup mine just started as well.

Quote:

Originally Posted by cheltzel (Post 19418044)

Just tried KVS Sabre Availability and it looks good now.

Quote:

Originally Posted by MNAudiS4 (Post 19418057)

Yup mine just started as well.

Thanks for confirming -- must have been a transient issue.

Quote:

Originally Posted by KVS (Post 19419067)

Thanks for confirming -- must have been a transient issue.

Sabre seems down again!

Quote:

Originally Posted by lallyr (Post 19419340)

Sabre seems down again!

Please try closing the KVS Tool & clearing MSIE Cookes.