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AMRivlin Mar 8, 2011 9:26 pm

Data Source Error? "ANA"

ST and OW award searches work, *A gives me the "ANA" error.

Any think I should do?

KVS Mar 8, 2011 10:28 pm


Originally Posted by AMRivlin (Post 16000381)
Data Source Error? "ANA"

ST and OW award searches work, *A gives me the "ANA" error.

Any think I should do?

All systems continue to function normally. If the error persists, please provide a screenshot via e-mail.

AMRivlin Mar 8, 2011 10:47 pm

See this screenshot. *A ANA searches not working.
http://i.imgur.com/5JE2S.png

KVS Mar 8, 2011 11:44 pm


Originally Posted by AMRivlin (Post 16000628)
See this screenshot. *A ANA searches not working.

From http://Help.KVSTool.com/#Compatibility:
[CrossOver for Mac]

The [Awards/StarAlliance] Method may not function correctly under CrossOver/WINE (Error Message: "Engine Error SF1-BSY/SF1-BKM" or "ANA"), due to a bug in the CrossOver/WINE itself.
We will be sending you further details via e-mail later on today.

In the meantime, here are the search results for your *A query:

[KVS Availability Tool 6.1.0.R1/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Code:

YVR  Vancouver Metro / Vancouver Intl BC CA = YVR CXH [CYVR]
LAX  Los Angeles Intl CA US [KLAX]
FRI  20 May 2011 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
AC        550    YVR  08:05    LAX  10:52    E90  0  FS/  CS-  YS-
AC        552    YVR  10:35    LAX  13:22    E90  0  FS/  CS-  YS-
UA        6894    YVR  11:59    LAX  14:51    CR7  0  FS-  CS-  YS-
AC        554    YVR  15:45    LAX  18:31    E90  0  FS/  CS-  YS-
UA        6483    YVR  17:59    LAX  20:57    CR7  0  FS+  CS-  YS-
AC        558    YVR  19:25    LAX  22:12    E90  0  FS/  CS-  YS-
UA        305    YVR  13:02    LAX  18:25    CHG  1+  FS-  CS-  YS-
AC        8089    YVR  08:15    SEA  09:05    DH3  0  FS/  CS-  YS-
 -> UA    6973    SEA  11:08    LAX  13:40    CR7  0  FS-  CS-  YS-
AC        8095    YVR  13:05    SEA  13:55    DH3  0  FS/  CS-  YS-
 -> UA    6527    SEA  15:21    LAX  17:57    CR7  0  FS-  CS-  YS-
AC        8119    YVR  16:00    SEA  16:49    DH3  0  FS/  CS-  YS-
 -> UA    6521    SEA  18:34    LAX  21:06    CR7  0  FS-  CS-  YS-
AC        8121    YVR  08:40    PDX  09:55    DH3  0  FS/  CS-  YS-
 -> UA    7008    PDX  10:28    LAX  12:54    CR7  0  FS-  CS-  YS-
AC        8125    YVR  13:25    PDX  14:40    DH3  0  FS/  CS-  YS-
 -> UA    7025    PDX  18:16    LAX  20:42    CRJ  0  FS/  CS-  YS+
AC        8129    YVR  20:15    PDX  21:30    DH3  0  FS/  CS-  YS-
 -> UA    7008    PDX  10:10 +1  LAX  12:39 +1  CRJ  0  FS/  CS-  YS-


ricky721 Mar 10, 2011 1:28 am

I am getting an error for CX Award search, please see the screen shot as follow:

http://i.imgur.com/jHgju.png

AAJetMan Mar 10, 2011 10:25 am

EDITED: Problem with Registration process was due to problem with my email, not a KVS problem.
Thank you KVS.

KVS Mar 10, 2011 10:50 am


Originally Posted by AAJetMan (Post 16009658)
Where to go from here? Would like to start using this product. Was extremely useful on my last All-Partner Award travel.

Your Permanent Registration Code has been issued on 08 Mar 2011. Please check your E-Mail Junk/Spam folder and/or provide an alternative contact E-Mail address (via PM).

KVS Mar 10, 2011 11:08 am


Originally Posted by ricky721 (Post 16007338)
I am getting an error for CX Award search, please see the screen shot as follow:

Please download V6.1.0.R2.

AAJetMan Mar 10, 2011 11:29 am


Originally Posted by KVS (Post 16009872)
Your Permanent Registration Code has been issued on 08 Mar 2011. Please check your E-Mail Junk/Spam folder and/or provide an alternative contact E-Mail address (via PM).

KVS...You are right. I had received the email 08 Mar and have located it. I just didn't recognize the contents based upon the Subject message that I saw.

canesfan Mar 10, 2011 4:29 pm

Probably a stupid question, but did a search and didn't find anything. Downloaded the tool today, but still waiting on ANA member card to arrive from Japan. I think I requested it about a month ago and called their US office today and dude wouldn't give it over the phone. He said it takes about 4-6 weeks to arrive.

So pretty much I'm sol until that member card comes to review Award Availibility for Star Allliance airlines?

Also, do you need a mileage balance with ANA in order to use the tool?

KVS Mar 10, 2011 4:56 pm


Originally Posted by canesfan (Post 16012158)
Probably a stupid question, but did a search and didn't find anything. Downloaded the tool today, but still waiting on ANA member card to arrive from Japan. I think I requested it about a month ago and called their US office today and dude wouldn't give it over the phone. He said it takes about 4-6 weeks to arrive.

So pretty much I'm sol until that member card comes to review Award Availibility for Star Allliance airlines?

Welcome to the KVS Tool!

ANA MC registration is instant -- your new membership number will be shown as soon as you complete the online enrolment form via the link at http://Help.KVSTool.com/#Method_SNT_Awards_StarAlliance


Originally Posted by canesfan (Post 16012158)
Also, do you need a mileage balance with ANA in order to use the tool?

No mileage balance is required when you use the KVS Tool.

zman Mar 18, 2011 2:19 pm

Strange display
Asking for ORD-PVG on Mar 19 - fliter on for Non Stop
Get a lot of flights displayed BUT not ORD-PVG

[KVS Availability Tool 6.1.0/Diamond - Sabre: Availability/GTC/US-LTR]

ORD Chicago O'Hare Intl IL US [KORD]
PVG Shanghai PuDong CN [ZSPD]
SAT 19 Mar 2011

Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- --------------------------------------------------------
AA 380 ORD 10:00 LGA 13:10 S80 0 F7 A6 Y7 B7 H7 K7 M5 L2 W0 V0 G0 S0 N0 O0 Q0
AA 4360 ORD 09:30 DTW 11:55 ER4 0 Y7 B7 H7 K7 M7 L7 W5 V2 G0 N0 S0 O0 Q0
AA 382 ORD 09:20 LGA 12:30 S80 0 F7 A5 Y4 B4 H4 K3 M1 L0 W0 V0 G0 S0 N0 O0 Q0
AA 378 ORD 10:55 LGA 13:59 S80 0 F7 A7 Y4 B4 H4 K3 M1 L0 W0 V0 G0 S0 N0 O0 Q0
AA 153 ORD 11:15 NRT 14:15 +1 777 0 F7 A6 J7 D7 I7 Y7 B7 H7 K7 M7 L7 W7 V7 N7 S7 Q7 O7
AA 153 ORD 11:15 NRT 14:15 +1 777 0 F7 A6 J7 D7 I7 Y7 B7 H7 K7 M7 L7 W7 V7 N7 S7 Q7 O7
AA 153 ORD 11:15 NRT 14:15 +1 777 0 F7 A6 J7 D7 I7 Y7 B7 H7 K7 M7 L7 W7 V7 N7 S7 Q7 O7
AA 3916 ORD 08:40 YYZ 11:15 ER4 0 Y4 B4 H4 M4 K4 L4 V0 G0 W0 S0 N0 O0 Q0
AA 386 ORD 08:40 LGA 11:50 S80 0 F6 A4 Y6 B6 H4 K3 M2 L0 W0 V0 G0 S0 N0 O0 Q0
AA 5821 ORD 11:20 NRT 14:30 +1 773 0 F0 A0 J7 D7 R7 I7 Y7 B7 H7 K7 M7 L7 S7 Q7 O7
AA 5821 ORD 11:20 NRT 14:30 +1 773 0 F0 A0 J7 D7 R7 I7 Y7 B7 H7 K7 M7 L7 S7 Q7 O7
AA 5821 ORD 11:20 NRT 14:30 +1 773 0 F0 A0 J7 D7 R7 I7 Y7 B7 H7 K7 M7 L7 S7 Q7 O7
AA 3759 ORD 07:40 YYZ 10:15 CR7 0 J4 D3 I2 Y7 B7 H7 M7 K7 L7 V7 G7 W7 S7 N6 O5 Q5
AA 2099 ORD 07:15 LAX 09:40 738 0 F0 A0 Y7 B7 H7 K5 M2 L1 W0 V0 G0 S0 N0 Q0 O0
AA 1341 ORD 07:15 SFO 09:50 738 0 F1 A0 Y7 B7 H7 K7 M7 L7 W7 V7 N7 G7 S4 Q0 O0
AA 4343 ORD 06:45 DTW 09:10 ER4 0 Y7 B7 H7 K7 M7 L7 W7 V7 G7 N7 S7 O7 Q7
AA 3736 ORD 06:00 EWR 08:59 CR7 0 F7 A7 Y7 B7 H7 M7 K7 W7 L7 V7 G7 N7 S7 O7 Q7
AA 3736 ORD 06:00 EWR 08:59 CR7 0 F7 A7 Y7 B7 H7 M7 K7 W7 L7 V7 G7 N7 S7 O7 Q7
AA 187 ORD 21:00 PEK 23:30 +1 777 0 F2 A1 D2 J2 I0 R0 Y7 B7 H7 K7 L7 M7 W0 V0 G0 S0 N0 Q0 O0
AA 98 ORD 23:25 LHR 12:00 +1 777 0 F7 A4 J1 D0 I0 Y7 B7 H7 M7 W7 K7 L7 S4 V2 N0 G0 Q0 O0

KVS Mar 18, 2011 5:32 pm


Originally Posted by zman (Post 16060176)
Strange display
Asking for ORD-PVG on Mar 19 - fliter on for Non Stop
Get a lot of flights displayed BUT not ORD-PVG

AA 289 is currently Y1 -- it was probably Y0 at the time of your original request and your [Limit] setting was set to 10. Therefore, other flights (that had availability) were taking priority over the Y0 flight:

[KVS Availability Tool 6.1.0.R2/Diamond - Sabre: Availability/GTC/US-LTR]
Code:

ORD  Chicago O'Hare Intl IL US [KORD]
PVG  Shanghai PuDong CN [ZSPD]
SAT  19 Mar 2011

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  --------------------------------------------------------
AA        289    ORD  11:40    PVG  15:05 +1  777  0  F0 A0 D0 J0 I0 R0 Y1 B0 H0 K0 L0 M0 W0 V0 G0 S0 N0 Q0 O0


zman Mar 18, 2011 7:05 pm


Originally Posted by KVS (Post 16061239)
AA 289 is currently Y1 -- it was probably Y0 at the time of your original request and your [Limit] setting was set to 10. Therefore, other flights (that had availability) were taking priority over the Y0 flight:

[KVS Availability Tool 6.1.0.R2/Diamond - Sabre: Availability/GTC/US-LTR]
Code:

ORD  Chicago O'Hare Intl IL US [KORD]
PVG  Shanghai PuDong CN [ZSPD]
SAT  19 Mar 2011

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  --------------------------------------------------------
AA        289    ORD  11:40    PVG  15:05 +1  777  0  F0 A0 D0 J0 I0 R0 Y1 B0 H0 K0 L0 M0 W0 V0 G0 S0 N0 Q0 O0
AA        3736    ORD  06:00    EWR  08:59    CR7  0  F7 A7 Y7 B7 H7 M7 K7 W7 L7 V7 G7 N7 S7 O7 Q7
AA        3736    ORD  06:00    EWR  08:59    CR7  0  F7 A7 Y7 B7 H7 M7 K7 W7 L7 V7 G7 N7 S7 O7 Q7
AA        4343    ORD  06:45    DTW  09:10    ER4  0  Y7 B7 H7 K7 M7 L7 W7 V7 G7 N7 S7 O7 Q7
AA        2099    ORD  07:15    LAX  09:40    738  0  F0 A0 Y5 B5 H5 K3 M0 L0 W0 V0 G0 S0 N0 Q0 O0
AA        3759    ORD  07:40    YYZ  10:15    CR7  0  J4 D3 I2 Y7 B7 H7 M7 K7 L7 V7 G7 W7 S7 N6 O5 Q5
AA        3759    ORD  07:40    YYZ  10:15    CR7  0  J4 D3 I2 Y7 B7 H7 M7 K7 L7 V7 G7 W7 S7 N6 O5 Q5
AA        3916    ORD  08:40    YYZ  11:15    ER4  0  Y4 B4 H4 M4 K4 L4 V0 G0 W0 S0 N0 O0 Q0
AA        3916    ORD  08:40    YYZ  11:15    ER4  0  Y4 B4 H4 M4 K4 L4 V0 G0 W0 S0 N0 O0 Q0
AA        386    ORD  08:40    LGA  11:50    S80  0  F6 A4 Y6 B6 H6 K5 M3 L0 W0 V0 G0 S0 N0 O0 Q0
AA        382    ORD  09:20    LGA  12:30    S80  0  F7 A5 Y2 B2 H2 K1 M0 L0 W0 V0 G0 S0 N0 O0 Q0
AA        4360    ORD  09:30    DTW  11:55    ER4  0  Y5 B5 H5 K5 M5 L5 W3 V0 G0 N0 S0 O0 Q0
AA        380    ORD  10:00    LGA  13:10    S80  0  F7 A6 Y6 B6 H6 K5 M3 L0 W0 V0 G0 S0 N0 O0 Q0
AA        378    ORD  10:55    LGA  13:59    S80  0  F7 A7 Y5 B5 H5 K4 M2 L0 W0 V0 G0 S0 N0 O0 Q0
AA        153    ORD  11:15    NRT  14:15 +1  777  0  F7 A6 J7 D7 I7 Y7 B7 H7 K7 M7 L7 W7 V7 N7 S7 Q7 O7
AA        153    ORD  11:15    NRT  14:15 +1  777  0  F7 A6 J7 D7 I7 Y7 B7 H7 K7 M7 L7 W7 V7 N7 S7 Q7 O7
AA        153    ORD  11:15    NRT  14:15 +1  777  0  F7 A6 J7 D7 I7 Y7 B7 H7 K7 M7 L7 W7 V7 N7 S7 Q7 O7
AA        5821    ORD  11:20    NRT  14:30 +1  773  0  F0 A0 J7 D7 R7 I7 Y7 B7 H7 K7 M7 L7 S7 Q7 O7
AA        5821    ORD  11:20    NRT  14:30 +1  773  0  F0 A0 J7 D7 R7 I7 Y7 B7 H7 K7 M7 L7 S7 Q7 O7
AA        5821    ORD  11:20    NRT  14:30 +1  773  0  F0 A0 J7 D7 R7 I7 Y7 B7 H7 K7 M7 L7 S7 Q7 O7
AA        187    ORD  21:00    PEK  23:30 +1  777  0  F2 A1 D2 J2 I0 R0 Y7 B7 H7 K7 L7 M7 W7 V7 G7 S7 N7 Q7 O4
AA        98      ORD  23:25    LHR  12:00 +1  777  0  F7 A4 J1 D0 I0 Y7 B7 H7 M7 W7 K7 L7 S3 V2 N0 G0 Q0 O0
AA        98      ORD  23:25    LHR  12:00 +1  777  0  F7 A4 J1 D0 I0 Y7 B7 H7 M7 W7 K7 L7 S3 V2 N0 G0 Q0 O0
AA        1341    ORD  07:15    SFO  09:50    738  0  F1 A0 Y7 B7 H7 K7 M7 W7 L7 V7 N7 G7 S4 Q0 O0
AA        153    ORD  11:15    NRT  14:15 +1  777  0  F7 A6 J7 D7 I7 Y7 B7 H7 K7 M7 L7 W7 V7 N7 S7 Q7 O7
AA        5821    ORD  11:20    NRT  14:30 +1  773  0  F0 A0 J7 D7 R7 I7 Y7 B7 H7 K7 M7 L7 S7 Q7 O7


Undertstand, but why would it list going to cities that have nothing to do with PVG. Was it just listing cities where you have another airline that goes to PVG?

KVS Mar 19, 2011 2:18 pm


Originally Posted by zman (Post 16061613)
Undertstand, but why would it list going to cities that have nothing to do with PVG. Was it just listing cities where you have another airline that goes to PVG?

A recent change in the GTC engine data was causing the flight connection indicators to be missing. The issue has now been resolved in V6.1.1, which is available for immediate download.


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