Originally Posted by mtshadow (Post 17904809)

I'm current with a new registration (new member) as of a few days ago.

Originally Posted by mtshadow (Post 17904809)

I'm ready to do my homework and book a flight, but can't gain access to use the KVS tool.
Quick fix for me?
Thanks.

Originally Posted by Snoopyo (Post 17908561)

I had trouble to redownload KVS on a new work laptop which has 64 bit windows 7.0... It was trying to create a folder in windows 32..

Originally Posted by Homer15 (Post 17898197)

I have been checking BA award availability and I am curious because sometimes it will let me check flights 355 days out, but often I will get an error message ("Please try using a different POS setting for this query."). Am I getting lucky when it will let me check +355, or is it a bug that it won't let me always check +355?

Now this is really obscure (and might belong on the BAEC board) but I am a little curious about how the +355 (or +354) rules work across time zones. Are the tickets released by BA at midnight GMT for anyone to book, or do people only have access to book whatever is available when the new day starts in their time zone (I am in the US, if you couldn't guess).

Originally Posted by Homer15 (Post 17898197)

Last, I use KVS on both a PC and a mac (via crossover), but the mac has not been able to startup since the new version came out. I assume I have to uninstall and reinstall the new version?

Originally Posted by merc1234 (Post 17907064)

I have used KVS in the past, but it seems like I can't get the grip of it. I just searched for a DL award flight from JFK to NRT for 3 ppl on August 10th. KVS says "CX+" is available. From the legend I found in the FAQ's it should be mean there is J class available at any award level and enough seats. If I got to DL.com and try to look for this flight it shows up as medium award level. What exactly am I doing wrong or not understanding?

Originally Posted by Snoopyo (Post 17908561)

I had trouble to redownload KVS on a new work laptop which has 64 bit windows 7.0... It was trying to create a folder in windows 32..

Originally Posted by jasonvr (Post 17909493)

No problem installing on two different Win 7 64 bit laptops here. Possibly a permission issue? Not sure if it needed to be installed as an admin on my work laptop.

Originally Posted by KVS (Post 17909900)

There should not be any issues like that. Could you please attached a screenshot via the Contact Form?

Originally Posted by alinghi90 (Post 17914808)

I've the diamond version and right now nothing is working in the tool! (Also mobile companion doesn't work) Always errors. (Version 6.9.3). Didn't have problems before...
Can you help me?

Originally Posted by damaxer91 (Post 17915412)

+2!!!

Originally Posted by robe0341 (Post 17914780)

My tool was working on Friday, but today, when i try to look at Amadeus: Awards/OneWorld award availability I get the 3203 error.

I also get errors Data Source Error [RW-1] with Awards/JL-OneWorld.

These are both queries I had saved and worked on Friday. I upgraded to 6.9.3/Diamond and am still having problems. Any idea what the issue is?

Originally Posted by alinghi90 (Post 17914808)

I've the diamond version and right now nothing is working in the tool! (Also mobile companion doesn't work) Always errors. (Version 6.9.3). Didn't have problems before...
Can you help me?

Originally Posted by damaxer91 (Post 17915412)

+2!!!

Originally Posted by golfmad (Post 17915440)

There was a systemwide Amadeus problem today. I don't think it's a specific KVS issue. See this thread for example. There are probably others on FT as well as it's affected more than just BA.

http://www.flyertalk.com/forum/british-airways-executive-club/1308420-all-bookings-disappeared-ba-com.html

Originally Posted by KVS (Post 17916475)

Indeed, there was a major Amadeus system outage earlier on today, which lasted approximately 3 hours:
http://www.Telegraph.co.uk/travel/tr...ter-crash.html

All systems should now be working normally.