Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

Software update issues: September 9, 2019

Community
Wiki Posts
Search

Software update issues: September 9, 2019

Thread Tools
 
Search this Thread
 
Old Sep 10, 2019 | 10:04 am
  #121  
Moderator: Smoking Lounge; FlyerTalk Evangelist
10 Countries Visited
1M
20 Years on Site
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,074
Originally Posted by IBJoel
Hi guys, I've asked Tech to take a look at Safari/Mac/iOS compatibility and stressed it's very high priority. I have no reason to believe that it's a content blocker, since we just use pop-ups to ask you to turn them off, not blank out your screen without telling you what's going on.
Fwiw....

I am using ad-block with safari on my iMac and disabling/pausing ad-block allows the pages to load (and fwiw, without ads )
goalie is offline  
Old Sep 10, 2019 | 10:12 am
  #122  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Originally Posted by karenkay
glad to hear this, but I'm experiencing the same thing on a MacBook using safari. if I 'reload without content blockers,' I get the page loaded, otherwise the entire site is blank.

while I'm at it, here's another voice saying 'the orange reply button is distracting and intrusive.'
Yes, that's something I included in the tech ticket.
karenkay likes this.
IBJoel is offline  
Old Sep 10, 2019 | 10:19 am
  #123  
A FlyerTalk Posting Legend
20 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Posts: 52,783
Originally Posted by Dr. HFH
Agreed. That's how it looks to me, too.
I agree.
Originally Posted by IBJoel
Announcements are rare (though less so as we head into the holidays and have site updates) and are reserved for important things. Whether you personally find them important is of course YMMV. I know not everyone participates in Wharvey's Secret Santa, for instance.
Perhaps a compromise could be that they are colored yellow for the first few weeks they are active and then revert to just a regular white bar?
kipper is offline  
Old Sep 10, 2019 | 10:28 am
  #124  
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
30 Countries Visited
100 Nights
All eyes on you!
20 Years on Site
 
Join Date: Feb 2005
Location: SIN
Programs: SQ PPS, Mar LTT, Hyatt LTG, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,155
Hadnt considered the ones at the bottom. I was referring to the ones in each post. Quote and Quick Reply.

Regardless, the lack of consistency will be confusing also for new users and color challenged I would expect.
bhrubin likes this.
yosithezet is offline  
Old Sep 10, 2019 | 10:55 am
  #125  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Originally Posted by yosithezet
Hadnt considered the ones at the bottom. I was referring to the ones in each post. Quote and Quick Reply.

Regardless, the lack of consistency will be confusing also for new users and color challenged I would expect.
The main idea is to give users a more immediate, apparent reply option. I'd imagine most people wanting to reply to an individual post will just click "Quote"
IBJoel is offline  
Old Sep 10, 2019 | 10:59 am
  #126  
1M
40 Countries Visited
60 Nights
10 Years on Site
 
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, LH SEN, HH Gold, Marriott Plat, IHG Plat Amb
Posts: 5,634
Originally Posted by wco81
Page loads and briefly shows the text but then blanks out to a white page.

Tried restarting Safari and rebooting 2017 iPad Pro 10.5 inch running iOS 12.4.

i can load the same page okay on Duckduck Go browser on same device.
Another here with this issue on my iPad with Safari. Pages display if I disable the AdBlocker but I will not do this as most Ad's on FT are really intrusive and make the site unusable.
Tafflyer is offline  
Old Sep 10, 2019 | 11:09 am
  #127  
FlyerTalk Evangelist
20 Countries Visited
2M
Community Builder
15 Years on Site
 
Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,441
Originally Posted by goalie
Fwiw....

I am using ad-block with safari on my iMac and disabling/pausing ad-block allows the pages to load (and fwiw, without ads )
is there a quick and easy way to do this on iPhone (iOS 12.4.1)?

general observation for the web/UI developers -- PLEASE DON'T PRESUME EVERY FTer ON A MOBILE DEVICE IS A "POWER USER" ... some folks simply may not have the ability to get to a laptop/desktop, but prefer the familiar look and feel of that interface without having to take less-than-instinctive actions to specially configure FT on their mobile devices


*********************

re the yellow "Announcement" bars: similar to the way the desktop version changes the font face from bold to regular when you view a page, would it be possible to remove the color after the user clicks on the announcement? that way only unread announcements would show in yellow ... that said, auto-expire of color after a week or so isn't a bad idea either
jrl767 is offline  
Old Sep 10, 2019 | 11:13 am
  #128  
30 Countries Visited
2M
All eyes on you!
15 Years on Site
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,849
Originally Posted by fassy
Thanks IBJoel, didnt even notice the red dots...
The dots ARE pretty small!
Distinguishing by font difference is still desirable.
narvik is offline  
Old Sep 10, 2019 | 11:20 am
  #129  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Can someone please provide me with a screenshot of the blank page you get on Safari/Mac?
IBJoel is offline  
Old Sep 10, 2019 | 11:21 am
  #130  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Originally Posted by narvik
The dots ARE pretty small!
Distinguishing by font difference is still desirable.
As I said, we're working on font style.
narvik likes this.
IBJoel is offline  
Old Sep 10, 2019 | 11:30 am
  #131  
30 Countries Visited
2M
All eyes on you!
15 Years on Site
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,849
Originally Posted by IBJoel
As I said, we're working on font style.
Aye, and sorry, I didn't mean to be pushy; I just wanted to emphasize that the red dot -although helpful- isn't a proper solution.
Appreciate the help and all the effort you are putting in! ^
IBJoel likes this.
narvik is offline  
Old Sep 10, 2019 | 11:39 am
  #132  
SK
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: Jun 2000
Location: Syracuse, Boston, Athens
Posts: 999
Originally Posted by IBJoel
Can someone please provide me with a screenshot of the blank page you get on Safari/Mac?
bhrubin and IBJoel like this.
SK is offline  
Old Sep 10, 2019 | 11:52 am
  #133  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Originally Posted by SK
...
Thank you!
IBJoel is offline  
Old Sep 10, 2019 | 12:50 pm
  #134  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
"Reply" and "New Thread" buttons are now blue again (clear cache if still orange). and "Thread Closed" should appear red.
Mwenenzi, karenkay and TWA884 like this.
IBJoel is offline  
Old Sep 10, 2019 | 12:53 pm
  #135  
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Originally Posted by IBJoel
"Reply" and "New Thread" buttons are now blue again (clear cache if still orange). and "Thread Closed" should appear red.
Thank you. I see the blue now, with no need to clear cache again.
MSPeconomist is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.