Software update issues: September 9, 2019
 

Please use this thread to report issues related to the September 9, 2019 software update.

So expecting troubles?
What has changed/upgraded/downgraded?

Not expecting but preparing.

https://www.flyertalk.com/forum/tech...-time-835.html

Was going to reply that the new bottom of message buttons in mobile are visually awful and clunky, but the message box would not load. Just had empty space where the box should be. Tried reloading several times (both browser reload page button and back/click reply again). Had to switch to desktop to work.

Same problem. Title and reason for editing still available
 

Hi guys, we're aware of the message box not appearing. It's currently our highest priority to fix.

Switching to the simple editors seems to be a workaround

Looks to be fixed on desktop/FF, not Chrome though.

EDIT: if you clear your cache (CTRL+F5) it now works.

:mad:
“Edit” not working in Desktop mode ... all I get is a grey box like a “Quote” field (that doesn’t actually accept keyboard inputs) with a small white “Reason for editing” overlay

Full CKEditor should be back up. Bypass your cache if it's still not appearing for you.

Should now be OK. See if Bypassing your cache fixes that.

ok, seems to be normal(ish)

Just out of curiosity, how did the lack of such a fundamental function make it past QA?

The same software is tested on an internal server prior to going live, and sometimes it behaves differently there. There's no other way to do this.

Can't reply using iPhone / Safari.

The boxes for reply / quote look horrible on mobile. Who designed this?

Also what happened to the quoted messages? Looks horrible:

https://cimg7.ibsrv.net/gimg/www.fly...00a51125a.jpeg

https://cimg4.ibsrv.net/gimg/www.fly...638941bdb.jpeg