Software update issues: September 9, 2019

Reply Subscribe

Thread Tools

Search this Thread

Sep 10, 2019 | 3:27 am

#91

intuition

Moderator, Finnair

Join Date: May 2011

Location: MMX (CPH)

Programs: EB Diamond, AY+ Gold, A3*G, Strawberry Lifetime Platinum, GHA Discovery Titanium, SJ Prio Black

Posts: 15,184

With the new design, I've finally discovered the "View next unread" at the bottom - so that is a plus!
However, it does not behave like I hoped/anticipated. It takes me to a thread where there are new replies since my last visit. However it lands me at the first page and first post of that thread. From there I can do "View first unread", but I am wondering if the View next unread" at the bottom couldn't link directly to the first unread post of next unread thread?

Sep 10, 2019 | 3:29 am

#92

LondonElite

Suspended

Join Date: Mar 2002

Location: Canada, USA, Europe

Programs: UA 1K

Posts: 31,439

I just get a blank screen on Mac Pro using Safari.

Sep 10, 2019 | 3:51 am

#93

armus

Join Date: Apr 2011

Programs: AAdvantage (Platinum)

Posts: 536

Quote:

Originally Posted by jrl767

using Full Site display mode on iPhone, I can see the front page of the forum (specifically Alaska and Delta), but only get a blank screen when I select any thread to display ... works ok if I switch to View Mobile Site mode **but that’s not how I want to navigate the site**

not a fan of the rollout so far ...

+1 to this, but the workaround I used was to reload w/o content blockers (....... Plus). Deleting cache also worked until I logged back in again (which took me out of mobile view again). While it worked I saw a more obnoxious nag msg about the blocker. It was flyertalk’s annoying ads (usually when abroad) that first prompted me to install blockers in the first place. It still boggles the mind on why websites opt to nag users rather than switch to compliant/acceptable ads that will get whitelisted/permitted by the ad blocker.

Silver Fox likes this.

Sep 10, 2019 | 4:47 am

#94

vintagepilot

Join Date: Mar 2017

Location: Lincolnshire, UK

Programs: BA GGL - maybe only briefly!

Posts: 1,412

I often get a blank screen on Safari on up-to-date OSX 10.14.6 - this thread for instance, the BA dashboard and many others do not open properly. Sometimes I see a flash of the page requested but then it goes blank. Seems to work ok on FF and chrome. All history and caches cleared.

Sep 10, 2019 | 5:24 am

#95

GrjApp

Join Date: Aug 2012

Posts: 968

Quote:

Originally Posted by jrl767

Same issue - desktop mode on both iPad and iPhone, Safari 12.2. I have no issues using Dolphin browser on same iPad/iPhone.

Sep 10, 2019 | 7:22 am

#96

Finkface

Join Date: Dec 2012

Location: YVR, HNL

Programs: AS MVPG, UA peon, BA Bronze, Marriott Plat, HH Diamond, Fairmont Plat (RIP)

Posts: 8,436

So it seems they have completely taken away the ability to use FT with a content blocker. I, too, get a blank screen using Safari on an ipad. So my choices are to remove my content blocker which renders FT in my ipad unusable or quit using the site. Sad to say, I will no longer be on FT unless this is fixed.

First, it your spammy, virus-ridden ads that caused me to install a blocker in the first place. On an ipad, the ads you choose make the site so slowthat it is impossible to use. Second, you have taken away my choice and that does not sit well with me. Sad.

karenkay and Silver Fox like this.

Sep 10, 2019 | 7:29 am

#97

IBJoel

Administrator

Join Date: Sep 2015

Location: Los Angeles

Programs: Internet Brands

Posts: 4,435

Quote:

Originally Posted by kipper

Apparently, some people still have that button as blue.

Quote:

Originally Posted by bhrubin

I still have blue buttons.

Blue buttons mean that your cache hasn't been cleared or you're in the mobile skin.

Sep 10, 2019 | 7:31 am

#98

IBJoel

Administrator

Join Date: Sep 2015

Location: Los Angeles

Programs: Internet Brands

Posts: 4,435

Quote:

Originally Posted by Dave Noble

There seem to be 2 negative changes
select and copy of text in threads doesn't seem to work
Also announcements have changed to a very annoying yelloe highlight - wouldn't be too bad if annoucnements were rare and covered only really important things

Announcements are rare (though less so as we head into the holidays and have site updates) and are reserved for important things. Whether you personally find them important is of course YMMV. I know not everyone participates in Wharvey's Secret Santa, for instance.

Sep 10, 2019 | 7:32 am

#99

wco81

Suspended

Join Date: Oct 2004

Location: Bay Area

Programs: DL SM, UA MP.

Posts: 12,724

Forums not appearing on IPad Pro Safari

Page loads and briefly shows the text but then blanks out to a white page.

Tried restarting Safari and rebooting 2017 iPad Pro 10.5 inch running iOS 12.4.

i can load the same page okay on Duckduck Go browser on same device.

Sep 10, 2019 | 7:32 am

#100

fassy

Join Date: Sep 2012

Location: AGH

Posts: 6,798

Quote:

Originally Posted by narvik

This is definitely an issue: there's not enough font distinction between read vs. unread on mobile devices.

(It's fine on the desktop version. ^)

This is really annoying, I hope it can be fixed by going back to use bold font for threads with unread replies and regular for read threads. With the current implementation the board becomes unusual on the iPhone for me.

Sep 10, 2019 | 7:35 am

#101

IBJoel

Administrator

Join Date: Sep 2015

Location: Los Angeles

Programs: Internet Brands

Posts: 4,435

Quote:

Originally Posted by MSPeconomist

I've noticed now (this didn't seem to be happening in the hours after the software update) that if I click at the top of the page to see (technically a search) new posts, I also get a list of a dozen or so recent "articles" at the end. Is there a way to stop this or at least to have the Forum Jump (with dropdown menu) appear before the list of articles? I'm really only interested in the forums.

I can see about the latter, but the articles are as-designed. I'm also not super certain about moving Forum Jump, as it may be hardcoded into the layout.

Sep 10, 2019 | 7:37 am

#102

IBJoel

Administrator

Join Date: Sep 2015

Location: Los Angeles

Programs: Internet Brands

Posts: 4,435

Quote:

Originally Posted by seacarl

It appears that Flyertalk does not properly on with the Microsoft Edge browser. I have experienced this for several weeks now.

Seriously? Microsoft Edge, installed by default with Windows 10 is not supported?
Is anyone home?

The fail is not graceful at all but it makes me want to leave Flyertalk

Despite this, only 4.6% of internet users use Edge. But I will bring this to the attention of tech. What specific issues are you encountering?

Sep 10, 2019 | 7:39 am

#103

IBJoel

Administrator

Join Date: Sep 2015

Location: Los Angeles

Programs: Internet Brands

Posts: 4,435

Quote:

Originally Posted by Dave Noble

If I am viewing a thread, I can see the text of the posts, but there is no ability to select text, from posts in the thread

No issue in pages such as https://www.flyertalk.com/forum/miles-points-1/ or a forum such as https://www.flyertalk.com/forum/amer...advantage-733/

If I enter a thread such as https://www.flyertalk.com/forum/amer...-ib-seats.html

it is not possible to select any text in the threads displayed

If I wanted to select and copy some text, I need to go into "quote" and then I can select the text from within the reply box

The announcements being highlighted in a yellowy colour is really annoying. If announcements were kept to important information for a short timeframe , then could be understandable, but for example, a secret santa announcement set to stay for 2.5 months hardly meets those criteria. The software update being in place until 23/.09 does seem to. Can the colour be reverted or can use of announcements be limited to important notices for a short timescxale

What browser/device are you using when you try to highlight text? Mobile or Full Site mode (if you're on a mobile device)?

Sep 10, 2019 | 7:44 am

#104

MSPeconomist

A FlyerTalk Posting Legend

Join Date: Sep 2009

Location: Minneapolis: DL DM charter 2.3MM

Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM

Posts: 102,617

Quote:

Originally Posted by intuition

To make it worse, if you land on the first page of a thread with more than one page and the first unread post is really on the first page, FT will assume that you've read the entire first page so that when you click to go to the first unread post, it will send you to the top of the second page instead of showing you where the unread posts start at the bottom of the first page.

I've been having problems since the last IT update to FT that have made me very aware of this. When FT removed the separate colored icon on individual posts to show exactly which ones had already been seen, I started to also have problem in that when I click on the black box before the bold thread title (as opposed to the thread title itself) which should send me to the first unread post, sometimes it works properly, sometimes it sends me to the first page of the thread, and sometimes I land at the top of the page containing the first unseen post.

Needless to say, I don't use infinite scroll.

Sep 10, 2019 | 7:49 am

#105

IBJoel

Administrator

Join Date: Sep 2015

Location: Los Angeles

Programs: Internet Brands

Posts: 4,435

Quote:

Originally Posted by TechnoTourist

When browsing a forum and clicking the "go to last post" link I'm noticing lag as first the thread is loaded to some random page and then advanced to the last post. I see this on both desktop (Chrome on Mac) and phone (Chrome on Android). I did not see this behaviour before the update.

See https://youtu.be/5ejfrCHKE1g

Thank you for this. I'm also experiencing it. I've got tech on it.