E-rewards [Master Thread]
Dec 9, 2019, 9:48 am
#3962
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Waiting since 12th of October for Hilton reward . Hilton said that I should contact E Rewards but also said it was taking 6-8 weeks . I messaged E -Rewards and they just have not replied ! Other rewards are going through almost instantly so I still see this as a Hilton issue ?
Dec 10, 2019, 8:06 am
#3963
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,081
Just spent about 10 minutes on a survey about my current and planned cruise trips and then kicked out. :-(
It seems that more and more often I have to complete several pages of profile questions with no point value to get to an actual survey.
It seems that more and more often I have to complete several pages of profile questions with no point value to get to an actual survey.
Dec 10, 2019, 3:23 pm
#3964
Join Date: Feb 2006
Location: PHX
Programs: AAdvantage Platinum, SkyPesos peon
Posts: 128
Add me to the list! This is week 6 following my November 1 redemption, and Hilton Honors points have not posted. I emailed e-Rewards, who are to "investigate and reply back afterwards."
Dec 10, 2019, 4:05 pm
#3965
Join Date: Oct 2014
Posts: 259
Over the 6 week mark, 2 Erewards emails received so far saying similar. Here's hoping the points appear. This is getting annoying having to chase Hilton points (at least my 3rd lot I have had to chase up on), think I might stick to AS rewards or just do less surveys.
Dec 11, 2019, 3:49 pm
#3966
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,268
I hope I'm not jinxing myself but my USA-based account just got migrated to the new site and I not only got BA back in stock, I now see the 2000 Avios redemption option for the first time
Edit- I did jinx myself- no more Flying Blue redemption for me. Any other USA folks on the new site still have it?
Edit- I did jinx myself- no more Flying Blue redemption for me. Any other USA folks on the new site still have it?
Last edited by beachmouse; Dec 11, 2019 at 5:14 pm
Dec 11, 2019, 5:49 pm
#3971
Join Date: Oct 2014
Posts: 259
Yes! Came here to see if I was the only one with the problem. I've tried different devices cleared cache/cookies. Thanks for posting👍
Dec 11, 2019, 9:30 pm
#3972
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166