E-rewards [Master Thread]

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Dec 9, 2019 | 9:48 am

#3961

jamesteroh

FlyerTalk Evangelist

Join Date: Sep 2006

Location: Toledo, OH

Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List

Posts: 15,563

Quote:

Originally Posted by crombiestone

Waiting since 12th of October for Hilton reward . Hilton said that I should contact E Rewards but also said it was taking 6-8 weeks . I messaged E -Rewards and they just have not replied ! Other rewards are going through almost instantly so I still see this as a Hilton issue ?

I am having the same issue with a Best Buy $25 gift card. Redeemed thanksgiving week to use towards the $80 offer for a $100 Itunes gift card thanksgiving weekend and the email said I'd have the card in 24 hours and nothing so far (in the past I would get the e-gfitcard almost ummediately after redeeming) and have heard nothing back. I'm a little pissed because that's the only thing I wanted the best buy card for, wish they would just refund the points.

Dec 10, 2019 | 8:06 am

#3962

Athena53

Join Date: Aug 2002

Location: MCI

Programs: AA LT Gold; BA Silver; Hilton Diamond

Posts: 3,103

Just spent about 10 minutes on a survey about my current and planned cruise trips and then kicked out. :-(

It seems that more and more often I have to complete several pages of profile questions with no point value to get to an actual survey.

Dec 10, 2019 | 3:23 pm

#3963

catdad

Join Date: Feb 2006

Location: PHX

Programs: AAdvantage Platinum, SkyPesos peon

Posts: 130

Add me to the list! This is week 6 following my November 1 redemption, and Hilton Honors points have not posted. I emailed e-Rewards, who are to "investigate and reply back afterwards."

Dec 10, 2019 | 4:05 pm

#3964

MAXII

Join Date: Oct 2014

Posts: 259

Quote:

Originally Posted by catdad

Add me to the list! This is week 6 following my November 1 redemption, and Hilton Honors points have not posted. I emailed e-Rewards, who are to "investigate and reply back afterwards."

Over the 6 week mark, 2 Erewards emails received so far saying similar. Here's hoping the points appear. This is getting annoying having to chase Hilton points (at least my 3rd lot I have had to chase up on), think I might stick to AS rewards or just do less surveys.

Dec 11, 2019 | 3:49 pm

#3965

beachmouse

Join Date: Aug 2012

Location: VPS

Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist

Posts: 8,165

I hope I'm not jinxing myself but my USA-based account just got migrated to the new site and I not only got BA back in stock, I now see the 2000 Avios redemption option for the first time

Edit- I did jinx myself- no more Flying Blue redemption for me. Any other USA folks on the new site still have it?

Last edited by beachmouse; Dec 11, 2019 at 5:14 pm

Dec 11, 2019 | 4:40 pm

#3966

Kremmen

Join Date: Feb 2001

Programs: IHG Diamond, HH Gold, Marriott Silver

Posts: 4,345

I'm seeing the new site, with most airlines removed.

BA, Iberia, Alaska and American all gone for me.

Dec 11, 2019 | 5:18 pm

#3967

jamesteroh

FlyerTalk Evangelist

Join Date: Sep 2006

Location: Toledo, OH

Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List

Posts: 15,563

The two favorite rewards for ,e are Starbucks and a,axon and both are out of stock.

Dec 11, 2019 | 5:37 pm

#3968

Athena53

Join Date: Aug 2002

Location: MCI

Programs: AA LT Gold; BA Silver; Hilton Diamond

Posts: 3,103

I've still got airlines including AA. Fast check shows same level of points required for redemption on AA and Hilton, which I use most often.

Dec 11, 2019 | 5:40 pm

#3969

sydneyboi

Join Date: Jan 2012

Posts: 53

Cant Log in

Haven't been able to log into ER for the past 24 or so hours,
anybody else had the same issue? keeps saying incorrect account log in
Thank you

Dec 11, 2019 | 5:49 pm

#3970

MAXII

Join Date: Oct 2014

Posts: 259

Quote:

Originally Posted by sydneyboi

Haven't been able to log into ER for the past 24 or so hours,
anybody else had the same issue? keeps saying incorrect account log in
Thank you

Yes! Came here to see if I was the only one with the problem. I've tried different devices cleared cache/cookies. Thanks for posting👍

Dec 11, 2019 | 9:30 pm

#3971

pointshogger

Join Date: Jan 2014

Location: YVR

Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club

Posts: 166

Quote:

Originally Posted by MAXII

Yes! Came here to see if I was the only one with the problem. I've tried different devices cleared cache/cookies. Thanks for posting👍

Add me to the club. Hope this gets resolved soon. I’m still doing surveys in the meantime. Hope they still get credited.

MAXII likes this.

Dec 12, 2019 | 3:22 am

#3972

Steve in Olympia

Join Date: Sep 2009

Posts: 2,894

I am seeing the new site for the first time, and British Airways is back in stock, so I am happy.

Dec 12, 2019 | 5:52 am

#3973

Oxon Flyer

Moderator: The British Airways Club, Marriott Bonvoy

Join Date: May 2006

Location: Englandshire

Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...

Posts: 17,383

UK-based, from the new site :

Hilton : requested 4 Dec, credited 11 Dec.

Dec 12, 2019 | 9:16 am

#3974

BTA

Join Date: Feb 2006

Location: MKE

Programs: Fly: AA 1MM EXP 1MM UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC

Posts: 805

I reset my password, and regained access

Dec 12, 2019 | 9:35 am

#3975

MAXII

Join Date: Oct 2014

Posts: 259

Quote:

Originally Posted by MAXII

Update: email today advising issue has been escalated "to our partners".

Still can't log in to the account & I'm also approaching a 4 week wait for another survey reward (diary) I have not received. The Grinch has struck.😜