E-rewards [Master Thread]
Oct 22, 2017, 11:35 pm
#3212
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Before that, it was once every 90 days. So 60 days is actually an improvement over the "normal" situation for Hilton redemption. (Most, perhaps all, e-rewards redemptions have limits of this sort.)
Also, as I've posted before, these conditions can actually vary from one user to another. Specific example: some gift cards are redeemable once every calendar quarter for one user, but the same ones are only once every 180 days for another user.
Last edited by KathyWdrf; Oct 22, 2017 at 11:44 pm
Oct 23, 2017, 2:16 am
#3213
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Oct 23, 2017, 3:33 am
#3214
Join Date: Jun 2008
Location: PBI / JFK, ISP, LGA
Programs: AA, AS, AV, B6, DL, F9, WN
Posts: 866
At the beginning, redemptions were once every 90 days, then they were unlimited for a limited time. Now I see that it's once every 60 days.
Oct 23, 2017, 6:10 am
#3215
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Oct 23, 2017, 8:14 am
#3216
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
I'm okay with once every sixty days for Hilton. During the unlimited period, I was able to redeem for almost 100,000 Honors points, but it became a big time sink for me and I needed to slow down anyway to avoid burning out altogether.
Oct 23, 2017, 8:43 am
#3217
Join Date: Jun 2008
Location: PBI / JFK, ISP, LGA
Programs: AA, AS, AV, B6, DL, F9, WN
Posts: 866
Oct 23, 2017, 1:20 pm
#3219
Join Date: Oct 2017
Posts: 2
This happened to my husband's account too. His account activities are pretty slow, like not earning more than $100 in a 12 months period. All his last redemption were to Hilton and one Alaska airlines IIRC.
Now the only airline partner is AA. I dont recall he joined the program via AA.
My own account still has all the airlines and hotels partners. I redeemed to AA,UA,AS & BA, plus Hilton on last house cleaning.
Now the only airline partner is AA. I dont recall he joined the program via AA.
My own account still has all the airlines and hotels partners. I redeemed to AA,UA,AS & BA, plus Hilton on last house cleaning.
"There were some technical issues with the mobile/landline verification section of the website, which prevented members from making any redemptions.
We wanted to let you know that this issue has now been resolved"
Since nothing had changed on my end I immediately responded and just now got this message:
"Based on your enrollment sponsor your account has been updated.
Once the update was updated airlines were removed."
I have no idea what that means.
Oct 23, 2017, 1:25 pm
#3220
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Oct 27, 2017, 3:34 pm
#3221
Join Date: Oct 2009
Location: OMA
Programs: AA PLT 1MM, HHonors Diamond, IHG Gold, National Exec, Hertz 5-Star
Posts: 120
It probably means that you registered through American but due to a glitch, you had all airlines available for redemption. Even though this "glitch" lasted a few years, an update on their end must have fixed it and thus removed all airlines with the exception of AA which was your enrollment sponsor. That's just my guess...
Oct 30, 2017, 12:50 pm
#3222
Join Date: Oct 2017
Posts: 2
It probably means that you registered through American but due to a glitch, you had all airlines available for redemption. Even though this "glitch" lasted a few years, an update on their end must have fixed it and thus removed all airlines with the exception of AA which was your enrollment sponsor. That's just my guess...
Oct 31, 2017, 10:37 am
#3223
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Yes, I believe this is the case. Saw on another website that this is how the program is supposed to work. I think if you sign up through a hotel invitation you get all the airlines. I had all the airlines for so long I don't remember a case of ever having just one. I don't even remember signing up through AA.
Have not gotten a email reply from eReward yet.
Nov 2, 2017, 8:06 am
#3225
Join Date: Jun 2000
Location: Syracuse, Boston, Athens
Posts: 995
Vitam regit fortuna, non sapientia
I received a similar answer with SquareHan, but probably even more clearly stated:
"American Airlines has updated the reward options and they have decided that some of the airlines has been removed. I apologize for the inconvenience."
I signed up through AA, twelve years ago. Strange that they would update the redemption options so drastically after all this time, but it is what it is.
"American Airlines has updated the reward options and they have decided that some of the airlines has been removed. I apologize for the inconvenience."
I signed up through AA, twelve years ago. Strange that they would update the redemption options so drastically after all this time, but it is what it is.