Originally Posted by
Happy
This happened to my husband's account too. His account activities are pretty slow, like not earning more than $100 in a 12 months period. All his last redemption were to Hilton and one Alaska airlines IIRC.
Now the only airline partner is AA. I dont recall he joined the program via AA.
My own account still has all the airlines and hotels partners. I redeemed to AA,UA,AS & BA, plus Hilton on last house cleaning.
I lost all airlines except American about a month ago. I contacted e-rewards by Twitter and specifically asked about United. I was told there was a technical problem with United. After a few weeks of no change I contacted them again by email and today received this message:
"There were some technical issues with the mobile/landline verification section of the website, which prevented members from making any redemptions.
We wanted to let you know that this issue has now been resolved"
Since nothing had changed on my end I immediately responded and just now got this message:
"Based on your enrollment sponsor your account has been updated.
Once the update was updated airlines were removed."
I have no idea what that means.