Originally Posted by
Havek
It probably means that you registered through American but due to a glitch, you had all airlines available for redemption. Even though this "glitch" lasted a few years, an update on their end must have fixed it and thus removed all airlines with the exception of AA which was your enrollment sponsor. That's just my guess...
Yes, I believe this is the case. Saw on another website that this is how the program is supposed to work. I think if you sign up through a hotel invitation you get all the airlines. I had all the airlines for so long I don't remember a case of ever having just one. I don't even remember signing up through AA.