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E-rewards [Master Thread]

E-rewards [Master Thread]

Old Jan 6, 20, 7:57 am
  #4036  
 
Join Date: Oct 2001
Location: Washington D.C.
Programs: UA Silver, SPG Platinum, CP Gold, IHG Gold
Posts: 2,045
Has anyone noticed improvements with the HHonors rewards since e-rewards updated its web site? I redeemed for an HH award on Jan. 3, and am wondering how long I should wait before contacting e-rewards about it. In particular, my last stay with Hilton was from March. 16-19 last year, and I don't want my points to expire. Thx tls
thelostshark is offline  
Old Jan 6, 20, 12:35 pm
  #4037  
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 8,812
No improvement - I redeemed before Xmas, nothing yet...

On a separate note - I got kicked out again after having completed 100% (NowTV survey)
WilcoRoger is offline  
Old Jan 6, 20, 1:11 pm
  #4038  
 
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 709
Originally Posted by WilcoRoger View Post
No improvement - I redeemed before Xmas, nothing yet...

On a separate note - I got kicked out again after having completed 100% (NowTV survey)
I have had several of those recently...and a huge increase in getting notifications for surveys only to click on them and getting the no surveys available screen.
bj2757 is offline  
Old Jan 6, 20, 2:23 pm
  #4039  
FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold
Posts: 13,095
Had an interesting thing today. Must have been a survey for KeyBank. I was asked a few questions and then asked to watch a commercial clip and it was for Key. It told me to watch the clip and then click continue, watch the clipped four times and the continue button never came up, only the option to watch the clip again. Fortunately I only wasted a couple minutes on it.

On a positive note, the $25 Amazon gift cards are back in stock.
jamesteroh is offline  
Old Jan 7, 20, 11:22 am
  #4040  
 
Join Date: Aug 2013
Location: Austin, TX
Programs: AA EXP, Hilton Gold, Marriott Gold
Posts: 149
Originally Posted by ShopAround View Post
I've clicked on multiple surveys today that have all defaulted to this same page asking for my name and address. I can't figure out if this page is an error but I'm not giving them that information.

Every single survey offer for both my wife's account and mine are now redirecting to this. Not sure if there is any way around it.
bswiz is offline  
Old Jan 7, 20, 9:45 pm
  #4041  
 
Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Plat, Marriott LTP, HH Diamond, SPG Plat 75/LTG
Posts: 724
Originally Posted by bj2757 View Post
...and a huge increase in getting notifications for surveys only to click on them and getting the no surveys available screen.
Getting a lot of that too - also on the UA airline survey site, which now has the same interface.
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FullTimeFlyer is offline  
Old Jan 8, 20, 5:34 am
  #4042  
 
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,068
Originally Posted by bswiz View Post
Every single survey offer for both my wife's account and mine are now redirecting to this. Not sure if there is any way around it.
I'd just fill in some imaginary address.
neuromancer is offline  
Old Jan 8, 20, 12:44 pm
  #4043  
 
Join Date: Dec 2013
Posts: 34
Redemption on 12/14/2019 for Southwest Rapid Reward points STILL have not posted.......I HAVE put in a "ticket" / inquiry....I get a response saying it could take 6 weeks.... For the past few YEARS they would always post in a few days.
Anyone else seeing this for Southwest Airlines Rapid Rewards Points??

Last edited by OKImready; Jan 9, 20 at 6:29 am Reason: typo
OKImready is offline  
Old Jan 9, 20, 7:33 am
  #4044  
 
Join Date: Feb 2012
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 437
Redeemed for Hertz and BA, wanted also UA, but got message "You have reached redemption limit for today. Try again later". There is nothing about daily (weekly?) redemption limits on their webpage. ...?
mirror74 is online now  
Old Jan 9, 20, 8:14 am
  #4045  
 
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Gold; Marriott Gold
Posts: 2,897
Originally Posted by bswiz View Post
Every single survey offer for both my wife's account and mine are now redirecting to this [screen asking for personal details]. Not sure if there is any way around it.
Eventually it goes away, typically in a few days- maybe they get enough responses. I've also gotten surveys where the info is already filled in. I ignore those, too.
Athena53 is offline  
Old Jan 9, 20, 3:01 pm
  #4046  
 
Join Date: Jun 2006
Location: NYC
Programs: DL GM/SC; GE; Marriott Titanium; IHG Spire
Posts: 2,007
Originally Posted by WilcoRoger View Post
A couple of times I actually finished the survey (I was thanked for it) but was redirected to the "you didn't qualify" e-rewards page. Other times at the end "a few classification questions" , ie the actual survey was already finished and got kicked out.
I've seen this happen more and more often - this morning, I spent time on a survey about movies, got the successfully completed page and then when I clicked to find another survey, there was the "we've received enough responses" message. Credited me just the sceen out amount. I'm annoyed enough that I contacted them to complain. It's one thing to screen out in the process, it's another to complete a survey and then not receive credit.
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ShopAround is offline  
Old Jan 9, 20, 8:16 pm
  #4047  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 162
Originally Posted by chrism20 View Post
Strangely everything seems to be fine again. Not sure what happened but it's all good now.
Login issues resolved, but my friend is having issue a once redemption. Error message for any reward options.

Originally Posted by thelostshark View Post
Has anyone noticed improvements with the HHonors rewards since e-rewards updated its web site? I redeemed for an HH award on Jan. 3, and am wondering how long I should wait before contacting e-rewards about it. In particular, my last stay with Hilton was from March. 16-19 last year, and I don't want my points to expire. Thx tls
No improvements here either, redeemed on Dec 27. They are taking their full 4-6 weeks. Disclaimer is there and they donít seem to want to help till after 6 weeks. Agonizing wait lol
pointshogger is offline  
Old Jan 9, 20, 8:28 pm
  #4048  
 
Join Date: Feb 2012
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 437
Originally Posted by mirror74 View Post
Redeemed for Hertz and BA, wanted also UA, but got message "You have reached redemption limit for today. Try again later". There is nothing about daily (weekly?) redemption limits on their webpage. ...?
Max 2 redemptions per 24 hours.
mirror74 is online now  
Old Jan 10, 20, 7:05 am
  #4049  
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 8,812
Originally Posted by bswiz View Post
Every single survey offer for both my wife's account and mine are now redirecting to this. Not sure if there is any way around it.
Ms Jane Doe
1600 Pennsylvania Ave
Washington DC

seems like a good address to give, doesn't it?
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WilcoRoger is offline  
Old Jan 10, 20, 7:06 am
  #4050  
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 8,812
HHonours data point - redeemed 20/Dec, posted 8/Jan.

Good old days of real time postings are subjects of lore today.
WilcoRoger is offline  

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