E-rewards [Master Thread]
#3947



Join Date: Dec 2016
Programs: BAC GfL; TK Elite; FB Platinum; Mucci des Puccis
Posts: 7,798
#3948


Join Date: Jan 2012
Location: Exeter, UK
Programs: BA Silver. Flying Blue Gold. Hilton Gold, Accor Platinum, IHG Plat AMB, Radisson VIP, Marriott Gold
Posts: 234
There seems to have been an uptick recently in surveys that screen out after being 100% completed. Just wasted 15 minutes answering questions about Claims Management Companies, passing 100% ("these are the final questions in the survey") before being told I didn't qualify.
#3949




Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 855
I have three disputes pending with them about the same thing - the survey shutting down after completing them. On two I received replies saying it would be 2-4 weeks before they could do anything - I sent them both follow ups yesterday because nit has been a month for both - first reply I received this morning was it will now be until the end of Dec before they can resolve it...
#3950
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
Posts: 15,563
Anyone having bad luck with Best Buy redemptions? I noticed BestBuy had $100 Itune gift cards for $80 this weekend and cashed in the points for a $25 gift card Weds. I haven't redeemed for Best Buy in a couple years but I use to get the gift card within a couple minutes. Received an email about the redemption saying I should have the card in 24 hours and it's been almost a week and still no email.
I'm a little pissed off because I needed the card by Saturday and really have no use for it now, I guess when I finally get it I'll use it on an Amazon gift card.
I'm a little pissed off because I needed the card by Saturday and really have no use for it now, I guess when I finally get it I'll use it on an Amazon gift card.
#3951




Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,183
I have three disputes pending with them about the same thing - the survey shutting down after completing them. On two I received replies saying it would be 2-4 weeks before they could do anything - I sent them both follow ups yesterday because nit has been a month for both - first reply I received this morning was it will now be until the end of Dec before they can resolve it...
#3954
FlyerTalk Evangelist




Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,844
#3955



Join Date: Oct 2014
Posts: 259
#3956




Join Date: Mar 2007
Location: NCL
Programs: BA Gold, SK Gold, Hilton Diamond, IHG Platinum, Bonvoy Gold, Radisson VIP
Posts: 344
It's been a while since I've transferred to Hilton. My preferred use of points was to Iberia Plus but since the new website has launched that option has vanished...
#3958
Join Date: Mar 2009
Location: El Gouna , Hurghada (HRG)
Programs: BAEC:Silver ,IHG:Spire Amb ,QR:Silver,HH:Diamond
Posts: 374
Waiting since 12th of October for Hilton reward . Hilton said that I should contact E Rewards but also said it was taking 6-8 weeks . I messaged E -Rewards and they just have not replied ! Other rewards are going through almost instantly so I still see this as a Hilton issue ?


