FlyerTalk Forums - View Single Post - E-rewards [Master Thread]
Thread: E-rewards [Master Thread]
View Single Post
Old Dec 3, 2019 | 9:22 am
  #3951  
ankomonkey
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,183
Originally Posted by bj2757
I have three disputes pending with them about the same thing - the survey shutting down after completing them. On two I received replies saying it would be 2-4 weeks before they could do anything - I sent them both follow ups yesterday because nit has been a month for both - first reply I received this morning was it will now be until the end of Dec before they can resolve it...
I also have 3 claims with them where I completed the survey but didn't get the reward and where I got the 2-4 weeks response. I'm sure previously they would have given the points. Maybe this is the new standard response in the hope they won't need to give out so many points.
ankomonkey is offline  
Reply