E-rewards [Master Thread]
Dec 30, 2019 | 4:21 pm
#4021
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,361
Is anyone having a problem logging in?
i keep getting incorrect login when I try and login. It’s strange as I’m still able to take surveys and when running award wallet I can see the points adding to my account so the login is working for AW but not on my device.
i keep getting incorrect login when I try and login. It’s strange as I’m still able to take surveys and when running award wallet I can see the points adding to my account so the login is working for AW but not on my device.
Dec 30, 2019 | 9:04 pm
#4022
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Interesting, I personally did not have this issue, but I know someone else who is. So you are not the only one. So far, from they said, it has been spotty, in and out.
Dec 31, 2019 | 1:53 am
#4023
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,844
One positive, unannounced (unintentional?) change is that the monthly redemption limit for BA is gone. In December I redeemed 3x and all posted (always by next Tuesday morning)
Dec 31, 2019 | 2:14 am
#4024
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,361
Dec 31, 2019 | 11:39 am
#4026
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Jan 2, 2020 | 5:58 am
#4027
Join Date: Apr 2004
Posts: 137
Jan 2, 2020 | 7:08 am
#4028
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,103
I'm going to jinx myself here, but yes. I'd say about 10% of the time I get kicked out after supplying what I consider to be substantial input (text answers, reactions to a video, my thoughts about various businesses). That's rotten but I'm retired so I have more time. If it helps- I seem to do best in the finance-related ones (I've got a lot of investments) and the ones on my habits with my laptop, mobile phone, smart TV, etc. Other categories may be worse at awarding points.
Jan 2, 2020 | 2:48 pm
#4030
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,205
They have started some additional checks at redemption time. Now when trying to redeem it says to check that the account number belongs to that name and does not let me. Which is strange, as I have sucessfully redeemed more than 10 times using the same account information. Not sure what is going on.
Jan 3, 2020 | 1:28 am
#4031
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,844
Annoying, but for the equivalent of 1-200 airmiles I'm not ready to spend time escalating the issue.
Jan 3, 2020 | 12:28 pm
#4032
Join Date: Dec 2013
Posts: 37
I have also redeemed e rewards currency for Southwest Points on 12/14/2019.....As of Today Jan 3. 2020 they STILL Have not posted....I get he same message, they are away for the Holidays etc...What gives E -rewards???
Jan 5, 2020 | 12:03 pm
#4033
Join Date: Dec 2013
Posts: 37
Mine also....same date..... e -rewards keeps replying saying it'll NOW take up to SIX WEEKS to post to my account...Over the past few YEARS they would post within a few days....I sure like to know what is going on...
Last edited by OKImready; Jan 5, 2020 at 12:03 pm Reason: typo
Jan 5, 2020 | 12:28 pm
#4034
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,844
More annoyingly they want to send SMS code AGAIN, even though the account has been already "verified"
Jan 6, 2020 | 6:57 am
#4035
Join Date: Oct 2001
Location: Pennsylvania
Programs: UA Gold, Hyatt Explorist, IHG Platinum, Choice Privileges Gold
Posts: 2,088
Has anyone noticed improvements with the HHonors rewards since e-rewards updated its web site? I redeemed for an HH award on Jan. 3, and am wondering how long I should wait before contacting e-rewards about it. In particular, my last stay with Hilton was from March. 16-19 last year, and I don't want my points to expire. Thx tls