Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Sep 15, 2022, 2:27 pm

#4126

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,993

Quote:

Originally Posted by upwesttraveler

Was supposed to fly next Wednesday from Frankfurt to Doha in Qsuite (QR 0070). Paid extra money and accepted a 5hr layover to book Qsuite on a Boeing 777-300er. Yesterday I received an email from Qatar that the aircraft has been changed to the ...... Boeing 777-300er with 2-2-2 seat map. After reaching out to customer support (with almost 30 minutes staying in line) they told me that they still see a Qsuite cabine on this route. Finally I tried to book the same flight again on Qatar website and it is still advertised as Qsuite. Does somebody had a similar experience on another flight? Any chance that it will switch back to Qsuite?

Although heard good things from Qatar really bad overall experience so far...

Just looked up the seat map for your flight and indeed it is 2-2-2 config. You can make a free change to another QSuite flight on the route or just chalk it up and take the older seat. It's possible it could change back - anything can happen.

Sep 15, 2022, 2:33 pm

#4127

iluvdoco

Join Date: Aug 2014

Posts: 3,723

Quote:

Originally Posted by SeeBuyFly

https://www.flyertalk.com/forum/34546044-post6.html

Thank you! Forgot I had an EF account.

For anyone else wondering, both the 773 and 772 used on QR 708 have Q-Suites.

Skyflight55 likes this.

Sep 15, 2022, 2:40 pm

#4128

upwesttraveler

Join Date: Sep 2022

Posts: 2

Quote:

Originally Posted by Schwann

Thanks a lot for your feedback! Where did you check it?

Any chance that QR68 has a Qsuite deployed (same day and same route)?

Sep 15, 2022, 2:49 pm

#4129

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,993

Quote:

Originally Posted by upwesttraveler

Thanks a lot for your feedback! Where did you check it?

Any chance that QR68 has a Qsuite deployed (same day and same route)?

ExpertFlyer.

Yes. QR68 has it.

Sep 17, 2022, 3:31 am

#4130

justin1123

Join Date: Mar 2006

Location: PEK

Programs: BAEC, AA Exec Plat

Posts: 244

Is QR operating QSuites on DOH-DPS QR 960?

I have a flight booked on Nov 12th. This was originally 787, but has just been switched to 777-300. The QR website makes no reference to QSuites but the seatmap through RJ looks like 1-2-1 layout.

Sep 17, 2022, 4:33 am

#4131

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,993

Quote:

Originally Posted by justin1123

As per ExpertFlyer it is a low density QSuite configuration.

Sep 17, 2022, 6:39 am

#4132

Zeeww

Join Date: Oct 2018

Programs: BAEC Gold; Hilton Diamond

Posts: 66

Looks like DOH-ORD becomes non Qsuite from Oct onwards. Shame as I have a flight booked in mid October. Was looking forward to Q………. But, oh well

Sep 18, 2022, 3:15 am

#4133

twelvetosix

Join Date: Mar 2015

Posts: 23

Has anybody had any luck on getting the flight change due to a non-Qsuite equipment change for an AA award? The new wife and I are flying back soon from our honeymoon and just noticed it was changed (never received an e-mail). Just sucks cause I basically planned dates to fly Qsuites back and of course the route I'm flying, DOH-PHL, seems to be the one that got shafted the most. I assume AA won't be of any help since there aren't any other awards open so I'm wondering if it is worth calling or not.

Sep 18, 2022, 4:05 am

#4134

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,993

Quote:

Originally Posted by twelvetosix

You will need award availability to change - the policy only applies to QR issued tickets as far as I am aware.

Sep 18, 2022, 6:37 am

#4135

najama2

Join Date: Sep 2018

Posts: 221

Quote:

Originally Posted by Schwann

You will need award availability to change - the policy only applies to QR issued tickets as far as I am aware.

Does the policy apply to QR issued award tickets?

Sep 18, 2022, 6:39 am

#4136

Tofino87

Join Date: Jun 2018

Posts: 940

Quote:

Originally Posted by najama2

Does the policy apply to QR issued award tickets?

yes - from experience

Sep 18, 2022, 3:53 pm

#4137

justin1123

Join Date: Mar 2006

Location: PEK

Programs: BAEC, AA Exec Plat

Posts: 244

Quote:

Originally Posted by Schwann

As per ExpertFlyer it is a low density QSuite configuration.

Great news for this flight!
I was not expecting this on the DPS flights. Does anyone know if this is a regular change for this route, or just a few flights?

Sep 19, 2022, 12:24 am

#4138

twelvetosix

Join Date: Mar 2015

Posts: 23

Quote:

Originally Posted by Schwann

You will need award availability to change - the policy only applies to QR issued tickets as far as I am aware.

That's what I figured. Any chance Qatar opens up more award space between now and next week?

Sep 19, 2022, 12:32 am

#4139

surryson

Join Date: Jul 2011

Programs: BA Exec Club Gold, *G, EK Skywards Silver

Posts: 1,020

Anyone have experience in getting a free change, on a QR issued ticket, for a flight that was booked as 2/2/2, versus being changed from Q-Suite to 2/2/2??

Sep 19, 2022, 1:08 am

#4140

Smiley90

FlyerTalk Evangelist

Join Date: May 2015

Location: BOS, YVR, ZRH

Programs: *G

Posts: 17,399

Quote:

Originally Posted by surryson

Anyone have experience in getting a free change, on a QR issued ticket, for a flight that was booked as 2/2/2, versus being changed from Q-Suite to 2/2/2??

What's the change?