Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Sep 19, 2022, 1:32 am

#4141

Alfredbali

Join Date: Aug 2017

Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold

Posts: 408

Quote:

Originally Posted by justin1123

Great news for this flight!
I was not expecting this on the DPS flights. Does anyone know if this is a regular change for this route, or just a few flights?

I just got my flight QR962 DOH to DPS next February changed from 787 to 777 Qsuite...
Maybe a sign that DPS will get Qsuite more permanently.

Sep 19, 2022, 1:51 am

#4142

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,985

Quote:

Originally Posted by surryson

Anyone have experience in getting a free change, on a QR issued ticket, for a flight that was booked as 2/2/2, versus being changed from Q-Suite to 2/2/2??

You mean it went from 2-2-2 to QSuite to 2-2-2?

If you get the QSuite change email then no problem.. if you don't get the email, you will need to get them to check with the "back office".. I'm not sure how much they poke around but I assume all they would verify is the QSuite change.

If you mean you want a free change because it went FROM 2-2-2 to QSuite and you want to change back to 2-2-2 then absolutely no chance. I cringe at anyone trying to explain that to the QR contact centre...

Sep 19, 2022, 1:56 am

#4143

Alfredbali

Join Date: Aug 2017

Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold

Posts: 408

Ok good news

Sep 19, 2022, 2:12 am

#4144

surryson

Join Date: Jul 2011

Programs: BA Exec Club Gold, *G, EK Skywards Silver

Posts: 1,017

Quote:

Originally Posted by Schwann

Hahahaha - conversations with the contact centre are generally always a little 'challenging'.

It has always been 2/2/2 since I booked. My question was basically, do they poke around to see if there has been a change or do they just let you change from non Q-suite to Q-suite?
I'm attempting, unashamedly, to try and switch flights, for free, because I prefer the later, day time flight.

Schwann likes this.

Sep 19, 2022, 2:16 am

#4145

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,985

Quote:

Originally Posted by surryson

I don't think it'll work - they always ask if you had the "email" (they can see if it was sent from their end anyway) - if not, they get back office to verify. So I don't think that'll work.

DiamondMile likes this.

Sep 19, 2022, 2:24 am

#4146

Smiley90

FlyerTalk Evangelist

Join Date: May 2015

Location: BOS, YVR, ZRH

Programs: *G

Posts: 17,383

Quote:

Originally Posted by surryson

I don't see how that would work. Otherwise anyone could just book the cheapest flight and then call in to change it to what they actually want.

DiamondMile likes this.

Sep 19, 2022, 4:57 am

#4147

surryson

Join Date: Jul 2011

Programs: BA Exec Club Gold, *G, EK Skywards Silver

Posts: 1,017

thanks both. appreciate your posts

Sep 20, 2022, 7:59 am

#4148

GalaxyChris

Join Date: Nov 2012

Location: ZRH

Programs: QR Gold / M&M FTL / Marriott Bonvoy Titanium

Posts: 650

Quote:

Originally Posted by justin1123

Great news for this flight!
I was not expecting this on the DPS flights. Does anyone know if this is a regular change for this route, or just a few flights?

I will not count on it, Qatar sell/pretend a Qsuite on this flight, but the seatmap is not a Qsuite at all and the QR cargo show 77N, who is not a Qsuite 777.

I have one ticket on the 23 October flight, and my seatmap (below) look very different than Qsuite

QR960 Seatmap

And now the actual QR Website selling a "fake" Qsuite, your "private sanctuary" in 2x2x2 ?

Last edited by GalaxyChris; Sep 20, 2022 at 8:07 am

Sep 22, 2022, 5:47 am

#4149

najama2

Join Date: Sep 2018

Posts: 218

Anyone know where to find the actual policy regarding Qsuites to Non-Qsuites equipment swaps when on a redemption ticket (QR avios)? Does there need to be award availability to switch back into a Qsuites flight or will they put you on any flight with Qsuites (+/- 21 days?).

Sep 23, 2022, 8:38 am

#4150

jampoco

Join Date: Nov 2019

Posts: 25

Thoughts on whether its worth it to pay to pre-select seats as a couple?

4 QSuite legs (FRA->DOH->JNB then CPT->DOH->AMS) for $4k in R or $4.6k in I.

Is it worth paying the $600 more for seat selection? Seems pretty steep given all the seats look pretty good and maybe we would be able to pick some honeymoon seats at check-in anyway?

Sep 23, 2022, 10:29 am

#4151

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,985

Quote:

Originally Posted by jampoco

Unless you're rolling in it that $600 will go pretty far towards a nicer hotel or meals/activities in South Africa. I know which I would choose - but then again neither my OH or I are bothered about whether we are sat together!

jampoco likes this.

Sep 23, 2022, 10:42 am

#4152

najama2

Join Date: Sep 2018

Posts: 218

Quote:

Originally Posted by jampoco

If you have status (even the lowest tier) from any OW airline then you should be able to select seats for free after entering your FF #.

jampoco likes this.

Sep 26, 2022, 2:58 am

#4153

Beepbop

Join Date: Jun 2022

Posts: 56

Is there a difference between the size of the Qsuite on 777s and A350s? I would have thought the narrower A350 body would mean a smaller suite, but I can't find much info on it.

Sep 27, 2022, 10:16 pm

#4154

fridgy

Join Date: Jul 2017

Programs: SE+, OWS

Posts: 372

Quote:

Originally Posted by Beepbop

Is there a difference between the size of the Qsuite on 777s and A350s? I would have thought the narrower A350 body would mean a smaller suite, but I can't find much info on it.

i dont think there is any difference, I never noticed.

DiamondMile likes this.

Sep 28, 2022, 3:21 am

#4155

JohnAx

Join Date: Jun 2000

Location: LAX

Posts: 3,639

How to assure "couples" seat during booking?

Since you have to talk to an agent to get those center "couples" seats, is it best to do the whole booking with an agent?

(That is to say if I book and then call, if there are no couples seats I'd want to change the travel date to one with them, which might not be as easy as if I didn't already have a booking.)

Last edited by JohnAx; Sep 28, 2022 at 5:36 am Reason: elaboration