Mar 8, 17, 4:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: Schwann

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709

The Q Suite Master Thread

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Aug 5, 22, 10:14 am

#4066

daruda

Join Date: Apr 2007

Posts: 269

Is there a way to check whether previous flights on routing were qsuite?
For example doh akl bigger chance of qsuite because of long route?

Aug 5, 22, 11:10 am

#4067

SeeBuyFly

Join Date: Dec 2004

Posts: 5,423

Quote:

Originally Posted by mikelat

Ugh. We're travelling as a family of 3 and had a quad setup where up until now there was no one seated in the 4th spot. Looks like they just put someone there even though there are still 7 other seats unassigned on our flight. We were hoping we'd get luck and have use of that spare 4th seat. oh well, at least its still Q suites.

It's probably blocked, not occupied. Check EF (free account, "seat alert").

Aug 5, 22, 1:37 pm

#4068

Chewie

Join Date: Jan 2005

Programs: AA EXP, UA Silver (Thanks Marriott!), Marriott Ambassador (Lifetime Titanium) & Hyatt Globalist

Posts: 613

Quote:

Originally Posted by daruda

Is there a way to check whether previous flights on routing were qsuite?
For example doh akl bigger chance of qsuite because of long route?

If you have a paid subscription to flight Aware to all the previous flights for a specific flight #. It will also show you the registration, which you can then you can compare it in the wiki.

Aug 5, 22, 2:36 pm

#4069

mikelat

Join Date: May 2009

Location: SEA

Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium

Posts: 4,859

Quote:

Originally Posted by SeeBuyFly

It's probably blocked, not occupied. Check EF (free account, "seat alert").

I did check EF. it was marked as blocked (shows X in seatmap on EF) for a long time but then yesterday changed to show solid blue indicating it's assigned now.

Seatmap now shows all but 2 seats occupied. 1 A & B are marked blocked. EF Availability shows J0 so looks like full load.

Aug 5, 22, 3:13 pm

#4070

SeeBuyFly

Join Date: Dec 2004

Posts: 5,423

Quote:

Originally Posted by mikelat

Ah, too bad. I have not seen it, but I believe they can set up the partitions to make it a triple, i.e. it doesn't have to be either a double or quad.

My ORD-DOH flight this weekend is non-QSuite, but there is a silver lining---very likely an empty seat next to me. J9 C9 D9 I9. No op-ups to fear either: Y9 B9 H9...

Aug 8, 22, 7:52 am

#4071

parkcy07

Join Date: Jun 2022

Posts: 8

Hi guys! I am seeking your advice regarding my flight. I originally booked a flight from MNL-DOH-JFK with both legs in Qsuite, but just found out on expertflyer that my MNL-DOH leg (QR 935) changed to a regular 2-2-2 business class. I tried calling but the agents were not helpful and wanted to charge a fare difference to change to a qsuite flight (apparently because I haven't received an email about the aircraft change). Should l just wait to see if my original flight would revert back to Qsuite or should I push for a change to a Qsuite-equipped flight? My flight is on the 16th of August so I still have time to wait. If any of you have experienced the same, I would like to hear about your experience on how to go about this situation. And also the agents were saying that they cannot change just the MNL-DOH sector of the flight but the whole leg to JFK has to change as well. Is this true or is the agent just not aware of changing one leg of the flight?

Aug 8, 22, 8:50 am

#4072

fridgy

Join Date: Jul 2017

Programs: Delta Gold, OW Sapphire,Aeroplan Silver, VS Silver, ITA Gold

Posts: 317

Quote:

Originally Posted by parkcy07

They cannot charge you fare difference for Qsuite equipment. I rebooked 2 days ago without a problem. Try calling multiple times. Im booked on QR935 as well, what date are you flying???

Aug 8, 22, 9:26 am

#4073

parkcy07

Join Date: Jun 2022

Posts: 8

Quote:

Originally Posted by fridgy

They cannot charge you fare difference for Qsuite equipment. I rebooked 2 days ago without a problem. Try calling multiple times. Im booked on QR935 as well, what date are you flying???

My flight is on August 16. Can I ask what number you called?

Aug 8, 22, 9:48 am

#4074

fridgy

Join Date: Jul 2017

Programs: Delta Gold, OW Sapphire,Aeroplan Silver, VS Silver, ITA Gold

Posts: 317

Quote:

Originally Posted by parkcy07

My flight is on August 16. Can I ask what number you called?

their QR CZ number, connected to DOH, just make sure the agent knows what Qsuite means and that you are entitled for free change under Qsuite waiver called "INVOL REROUTE D/T QSUITE ACFT CHNG" - this was mentioned in my new eticket

Aug 8, 22, 11:14 am

#4075

Schwann

Join Date: Dec 2011

Location: BRS

Programs: BA Gold, Hilton Diamond

Posts: 4,027

Quote:

Originally Posted by parkcy07

They can email/call/ask someone in a back office for confirmation that it changed. At least that was my experience last time I had the same issue when I hadn't received the email.

Aug 8, 22, 2:01 pm

#4076

flayum

Join Date: May 2021

Posts: 145

Quote:

Originally Posted by flayum

Is there an event going on in Qatar during Mid-Late July 2023? Looking through BA for DOH-XXX business awards, I can see sporadic~plentiful availability on nearly all QSuites routes up until July 6th '23, but then literally everything goes dark afterwards for at least 2 weeks.

Following up on this now after a couple of days, I still don't see any biz availability for DOH to anywhere after July 6th using BA's search. Many have biz available on 6th and earlier and almost all have economy available. Not sure if this will change with time, but might be useful for those planning edge-of-schedule awards.

For completeness, I checked July 6-8 2023 for 2 pax from DOH to the following destinations: all North America (LAX, SFO, SEA, IAH, DFW, ORD, BOS, JFK, IAD, MIA), some EU (FRA, CDG, LHR), some Asia (NRT, ICN, SIN), and GRU.

Aug 8, 22, 6:17 pm

#4077

parkcy07

Join Date: Jun 2022

Posts: 8

Quote:

Originally Posted by fridgy

Thanks for the info! Will try again to call them and sort out this issue. Also, was your flight only from MNL-DOH, or did you have a connecting flight afterward in a qsuite as well?

Aug 8, 22, 6:18 pm

#4078

parkcy07

Join Date: Jun 2022

Posts: 8

Quote:

Originally Posted by Schwann

They can email/call/ask someone in a back office for confirmation that it changed. At least that was my experience last time I had the same issue when I hadn't received the email.

Will definitely tell them to ask their supervisor to confirm that the change was made. I never expected Qatar's customer service to be a hit or miss.... Quite contrary to their on board service

Aug 8, 22, 8:52 pm

#4079

lkmsdfo344e

Join Date: Feb 2019

Posts: 5

Quote:

Originally Posted by flayum

I too noticed the same thing, tried searching (through both BA and QR) for mid/late July and am not seeing any availability for DOH-USA. If QR inventory doesn't pop up, need to work on some creative routings

flayum likes this.

Last edited by lkmsdfo344e; Aug 8, 22 at 9:22 pm

Aug 8, 22, 9:23 pm

#4080

flayum

Join Date: May 2021

Posts: 145

Quote:

Originally Posted by lkmsdfo344e

I too noticed the same thing, tried searching (through both BA and QR) for mid/late July and am not seeing any availability to DOH-USA. If QR inventory doesn't pop up, need to work on some creative routings

Someone on reddit helpfully told me they booked something during the July 6~8th using Asia Miles about a week ago, but that availability seems gone now

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