Atacama40

Anyone seen the new club lounge refresh that opened end of Jan?

Would be interested see pictures and hear feedback?

Guess it would only have seen about 30 days of use and been shut since.

VaBeachGirl

I was there in the middle of February and can't recall what was different from my previous stay about 8 months before that . Maybe the staff desk was in a different location? Still great service and beverage/food options for both cocktail hour and breakfast.

Atacama40

Strange discussing with management there in December and they advised January it was closed the month for a full renovation. Fairly sure I even got an email about it.

Think I have a few days there during October so will definitely check that out. Thanks for the feedback

VaBeachGirl

The lounge was definitely closed for renovations in the beginning of 2020 because I emailed the hotel to check if the lounge would be open again mid February when I was returning. They replied that it reopened on 28 Jan.

I just can't really recall what was different except maybe the staff desk was in a different place.

Atacama40

No worries. In fact they walked me round and described the plan end of last year and whilst the layout itself can only have limited landscape changes, the cosmetic layer sounded extensive.

In fairness who would want to change the landscape, layout and view any?

And have to confess the cosmetic layer I still find pleasing .... the light blues, semi aniline leather and American Oak we even copied in a room in Atacama Towers here (mind that is probably over familiarity .... golden handcuffs and all that) but staff and management were desperate to see the changes made.

And given it was shut 30 days then you'd think there sound be something appreciable done. Iv'e had 200 person offices decorated overnight before folks walked in at 7.30 before now :-)

DonPedro

Lounge is still closed here (shame, as it was the best in Europe) however Club Life is offered.

1. Breakfast in the restaurant
2. Afternoon Tea in the Wellington Lounge
3. Drinks at the bar in the evening, for two hours.

Atacama40

Shame to hear that .... the main appeal other than probably the best location anywhere in London is the lounge service.

I guess the unit cost of opening and running an IC is substantial say compared to an HIX which you can run on three guys.

There's three times that back and front of house in the Club Lounge alone at IC PL.

Cashew72

I usually stay and the IC O2 for work and have always been happy with service levels/upgrades whilst there. I have my Ambassador BOGOF voucher to burn before August and given I've never been to this property thought I'd give it a go.

I'm taking my 4-Year-old daughter who is obsessed with seeing Buckingham Palace and is hoping to have an informal chat with the Queen! My room preference would either be the One Bed Suite or Mayfair Studio Suite but having no experience here I'm happy to be guided, I suppose the One Bedroom Suite gives me a bit of privacy when she's asleep in the early evening.

This may seem a silly question but if I book a Mayfair Grand would I be upgraded to another Mayfair Room (Mayfair Studio) or the next category (Studio Suite). Likewise, if I book a Studio Suite would I get upgraded to a Mayfair Studio or One Bedroom Suite? Obviously, the Mayfair upgrades are based on availability, etc but wondering if anyone has any recent experience. I'm Spire Ambassador if that makes a difference.

Cheers!

Genius1

Not a silly question at all and welcome to FlyerTalk!

Upgrades are done within categories at the Park Lane, so a Mayfair Grand Room would be upgraded to a Mayfair Studio Suite. A Studio Suite would be upgraded to a One Bedroom Suite.

I'd avoid the non-Mayfair rooms as they are rather dated. Eventually all rooms at the hotel will be refurbished to the Mayfair standard.

stimpy

I must say I'm a bit shocked that there are still rooms yet to be refurbished! I think it has been 5+ years since I stayed in one of the newly refurbished Mayfair rooms.

strayersong

The deluxe room I stayed at recently. Not sure if it's refurbished?

Genius1

That’s one of the un-refurbished ‘Classic’ rooms.

The Mayfair rooms are significantly more befitting of a 5 star property.

https://parklane.intercontinental.co...ir-collection/

Cashew72

Thanks very much. Having seen some pictures I agree the non-Mayfair rooms look (very) dated, especially coming from so many stays at the O2 where the rooms are fitted to a fairly high spec. I punted for a Mayfair Studio, hoping for a Mayfair One Bed Suite. I'll add to the experience thread when I'm back, cheers!

Atacama40

Club Lounge re-opens 15th September.

It's been refurbished and looks rather smart. Consider it more of a VW Golf upgrade. More of a gentle evolution than a radical shift.

Just to note though, breakfast service is still in Theo's. No terrible thing but will good when it's back on 7.

Atacama40

Refreshed rooms facing Wellington Arch and HP side view are rather nice in Mayfair Studio and 1 BR form. You will notice a difference. Again an evolution rather than ground breaking.