New AY Visa Credit card with Aktia
Jun 29, 2022, 6:55 am
#196
Join Date: Mar 2017
Location: HEL
Programs: AY+ Silver, SK EB Silver, Flying Blue
Posts: 28
Time: 9:02 PM. Android in English language. Finnair Visa app did not work, gave the error "Use of service not successful, please try again, bla bla" after bank ID.
Time: 9:03 PM. Changed Android language to Finnish.
Time: 9:04 PM. Opened Finnair Visa app and it started working, authentication with bank ID successful, could activate the card etc.
Time: 9:05 PM. Changed Android language back to English. Finnair Visa app continued to work.
Too much coincidence not to be about the language change, IMHO. But there might be other reasons for the app not working for somebody else, such as the phone number issue...
Time: 9:03 PM. Changed Android language to Finnish.
Time: 9:04 PM. Opened Finnair Visa app and it started working, authentication with bank ID successful, could activate the card etc.
Time: 9:05 PM. Changed Android language back to English. Finnair Visa app continued to work.
Too much coincidence not to be about the language change, IMHO. But there might be other reasons for the app not working for somebody else, such as the phone number issue...
If I want to change my PIN code, I can do it in the app, but it means they'll send a new card with the new PIN. For comparison, with Raiffeisen I got my card with a pre-assigned in the bank, walked to the ATM and changed the PIN right away - it's an actual option on the ATM screen.
By the way, just checking your PIN code in the app costs 5 € according to the fee list on their website. They sure are trying their best to incur as many fees as possible from this product.
Jun 29, 2022, 2:12 pm
#197
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
I can confirm that the authentication worked after changing language and region settings (not sure why my region was not already Finland though). It only matters at the first authentication; you can reset the language to your preference afterwards.
Jun 30, 2022, 6:29 pm
#200
Join Date: Jun 2022
Posts: 195
Has anyone ordered an additional card (rinnakkaiskortti) for their better half? Did the process work smoothly?
Is it true that with the additional card, the points collected from purchases made on the additional card will go to the additional card holder's own Finnair Plus account, not the main card holder's?
Is it true that with the additional card, the points collected from purchases made on the additional card will go to the additional card holder's own Finnair Plus account, not the main card holder's?
Jun 30, 2022, 10:22 pm
#201
Join Date: Dec 2013
Posts: 212
Jul 1, 2022, 3:20 am
#202
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,106
At the same time - if you don't want paper invoice, you need to set up a e-lasku in your OWN bank's webbank. Select "Aktia Pankki Oyj" as invoicer and add your Finnish SOTU. That's supposed to take care of it.
Jul 1, 2022, 8:26 am
#203
Join Date: Jun 2022
Location: Helsinki
Posts: 29
Jul 1, 2022, 11:33 am
#204
Join Date: Jun 2022
Posts: 195
Aktia Pankki Oyj
Aktia/Finnair Visa luottokortti
and
Aktia Visa/MasterCard
e-lasku
So it's marked clearly which to choose.
Jul 1, 2022, 9:21 pm
#205
Join Date: Feb 2016
Location: HEL
Programs: AY Platinum, LH, Accor, IHG, Scandic, Tallink
Posts: 162
Jul 2, 2022, 2:02 am
#206
Join Date: Jun 2022
Location: Helsinki
Posts: 29
Jul 3, 2022, 9:43 am
#207
Join Date: Oct 2021
Posts: 31
You can see your invoice at Finnair Visa app..Näytettävät kortit…näytä laskut.
Paid my bill yesterday but no points to be seen on my AY site so far.
Seems this way its different from Nordea Finnair MC.. which shows the points as soon as the invoice has been issued by the bank.
Jul 4, 2022, 10:55 am
#209
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
I managed to throw the welcome letter away without reading it, thinking there would be nothing of particular interest there… 
Now I’m wondering if I should’ve activated it some way, as the physical card gets declined if I try to use it (Apple Pay works).
Can’t find any function to activate it on the iOS app though. Have I missed something?
Now I’m wondering if I should’ve activated it some way, as the physical card gets declined if I try to use it (Apple Pay works).Can’t find any function to activate it on the iOS app though. Have I missed something?
Jul 4, 2022, 10:58 am
#210
Join Date: May 2022
Programs: Finnair
Posts: 7
I managed to throw the welcome letter away without reading it, thinking there would be nothing of particular interest there… Now I’m wondering if I should’ve activated it some way, as the physical card gets declined if I try to use it (Apple Pay works).
Can’t find any function to activate it on the iOS app though. Have I missed something?
Now I’m wondering if I should’ve activated it some way, as the physical card gets declined if I try to use it (Apple Pay works).Can’t find any function to activate it on the iOS app though. Have I missed something?