New AY Visa Credit card with Aktia
Jun 18, 2022, 5:47 am
#121
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,962
Jun 18, 2022, 8:06 am
#122
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
I have been a customer of Aktia for over 15 years and had mortgages with them for almost 15 years. I was even an employee for a few years. I was now rejected after two days of manual processing. I have had countless credit cards from different banks and companies and never had a rejected application. The credit limits pushed upon me by Nordea and Norwegian have been higher than I could have dreamed of. Now being rejected by “my own” bank… Not sure if I should laugh or cry.
”Pano tai otto, kumpikin tuntuu hyvälle, kunhan on Aktia!” (for a possible Aktia lurker: that was my own invented slogan, feel free to use it with no rights reserved)
Jun 18, 2022, 10:59 am
#124
Join Date: Oct 2021
Posts: 31
Made my first purchse today With the new card in Apple pay and card seems to be working allready without problems.
No confirmation of any kind here either. No PIN or Physical card so far.
Reading this, seems that Aktia has messed up this application process Big time😔probably loosing many potential clients and transaction revenue..
I quess I was just those rare lucky ones to have process solved without bigger hassle😳
No confirmation of any kind here either. No PIN or Physical card so far.
Reading this, seems that Aktia has messed up this application process Big time😔probably loosing many potential clients and transaction revenue..
I quess I was just those rare lucky ones to have process solved without bigger hassle😳
Jun 18, 2022, 12:19 pm
#125
Join Date: Jun 2022
Programs: AY Plat
Posts: 9
My application was automatically approved on a thursday, received the PIN next tuesday and card on thursday. So can't really complain about that 
BUT: I can't use the card because i can't log into the app to activate the card!!! Not with mobiilivarmenne nor with any bank accounts.
Well not a problem i thought - i call the Aktia Finnair Visa CS, i'm sure they can activate the card. But no! The friendly guy on the phone just said there is nothing else they can do than to be very sorry. A lot of customers have the same problem and they have been investigating it for weeks.
Sure, technical problems can appear everywhere but i can't believe why CS is not able to do such a standard, but important thing as activate the card manually, even in exceptional circumstances.
It's their loss in revenue and of course mine too in points, as i would have some big purchases coming i wanted to buy with the new card in the coming days... I almost canceled the card right away because being so angry, but then i remembered that 3p are better than 2p (if i am ever able to activate the card through that stupid app).
What a silly situation isn't it: Most of you have a working app but no card or PIN - I have a piece of plastic and paper that i can't use 'cause no app
BUT: I can't use the card because i can't log into the app to activate the card!!! Not with mobiilivarmenne nor with any bank accounts.
Well not a problem i thought - i call the Aktia Finnair Visa CS, i'm sure they can activate the card. But no! The friendly guy on the phone just said there is nothing else they can do than to be very sorry. A lot of customers have the same problem and they have been investigating it for weeks.
Sure, technical problems can appear everywhere but i can't believe why CS is not able to do such a standard, but important thing as activate the card manually, even in exceptional circumstances.
It's their loss in revenue and of course mine too in points, as i would have some big purchases coming i wanted to buy with the new card in the coming days... I almost canceled the card right away because being so angry, but then i remembered that 3p are better than 2p (if i am ever able to activate the card through that stupid app).
What a silly situation isn't it: Most of you have a working app but no card or PIN - I have a piece of plastic and paper that i can't use 'cause no app
Jun 18, 2022, 12:59 pm
#126
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
Is Aktia desperate?
They are the only bank that approached me recently fishing me to switch, and I did give them my precious time just to see how they did that call…which ended in a blatant ”sorry we cannot really offer you anything better, your deals are very good as they are” lol
They are the only bank that approached me recently fishing me to switch, and I did give them my precious time just to see how they did that call…which ended in a blatant ”sorry we cannot really offer you anything better, your deals are very good as they are” lol
Jun 19, 2022, 2:25 am
#127
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
My application was automatically approved on a thursday, received the PIN next tuesday and card on thursday. So can't really complain about that
BUT: I can't use the card because i can't log into the app to activate the card!!! Not with mobiilivarmenne nor with any bank accounts.
BUT: I can't use the card because i can't log into the app to activate the card!!! Not with mobiilivarmenne nor with any bank accounts.
Is there anything unusual about your personal data maybe? I am used to all sorts of problems with customer databases due to an accented character in my name (one that is not ä, ö nor ĺ), and a dash, besides that my country of residence and my country of citizenship are not the same.
Jun 20, 2022, 2:08 am
#128
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,107
Is there anything unusual about your personal data maybe? I am used to all sorts of problems with customer databases due to an accented character in my name (one that is not ä, ö nor ĺ), and a dash, besides that my country of residence and my country of citizenship are not the same.
In the official documents (passport, ID) they're still there - correctly (!), but everywhere else they are plain vanilla "a" and "e". Makes life so much easier.
Jun 20, 2022, 4:54 am
#132
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,788
"*You will receive the welcome bonus when you make purchases for 500 euros per month during the first 3 months (three full calendar months from activating the card to your Finnair Plus account)."
Jun 20, 2022, 4:57 am
#133
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,270
"When you make purchases for 500 euros per month during the first 3 months*"
"*You will receive the welcome bonus when you make purchases for 500 euros per month during the first 3 months (three full calendar months from activating the card to your Finnair Plus account)."
"*You will receive the welcome bonus when you make purchases for 500 euros per month during the first 3 months (three full calendar months from activating the card to your Finnair Plus account)."
Jun 20, 2022, 10:31 am
#134
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest
Posts: 2,266
Tried this with iPhone a few days ago, but still decided to try to test with via internet and proper appendages today. Immediate reply: no chance.
Last edited by TTL; Jun 21, 2022 at 12:28 am
Jun 20, 2022, 11:09 am
#135
Join Date: Apr 2015
Location: Helsinki, Finland
Programs: AY+ Plat, TK *A Gold
Posts: 94
I got rejected after one day of thinking by Aktia via OmaPosti. Applied again one day after last Wednesday with a short letter explaining few things in the .pdf section and now today (Monday) the app started working with Apple Pay. Still waiting for the PIN & card. Seems like they are indeed quite strict with their policies, I'm not a customer of the bank either.